Southern Cross Atrium Apartments  

The location was good. Not far from a shopping centre and close to the main street in Cairns.

The apartments are not serviced. We stayed for 6 nights and our room wasn't cleaned once. There was a broom in the apartment but was so dirty that I couldn't use it. I would have rather paid slightly more for servicing.

The Japanese woman at the receiption is like a stone! She is not professional when recommending the reef day trip! She only smiles and bows in front of the Japanese tourists!

It was close to everything. Great shower

The floor seemed to be very dirty. You really notced it with bare feet. There was a lot of noise from the streets starting with the early morning rubbish trucks. Our room overlooked the large hotel car park. The balcony was very hot because of the sun reflection off the carpark. It was not at all relaxing and I definately would not recommend it.

Staff, security

Noisy rubish collection to early

Close to everything, easy access shops, tours, easy walk to good restaurants. Room had good cooking facilities and could prepare meals easily if you wanted. Able to wash clothes too which was a bonus.

A bit noisy in the morning as could hear the delivery trucks from nearby shops reversing beepers . This was not a concern for us as went back to sleep but if had babies or light sleepers could be a problem. Our balcony overlooked the pool, so was lovely, however heard woman complaining that hers overlooked carpark, so something to watch out for. I thought it was good value for money

Location for shopping was great .easy walk to the town center would stay there again

In our room was a menu for dinner and and time the dinner was avaiable was open one time said 5.30 pm and another said 6pm when we enquired what was the correct time we were told they did not open for dinner only breakfast.there were signs around the hotel inviting you to have dinner at this holiday units . when told reseption about the menu etc they said we should remove them they were still in our room after 6 days.

lanai, location, big shower with good pressure, nice kitchen and well equipped.

No storage space for clothes. No room to unpack.

Our room was great, i liked the fact that we had a kitchenette and for only $10-20 more we had a deluxe room which had a gate to the pool directly off our verandah. The pool and spa were awesome and it was very convenient being right next door to Cairns Central.

Staff were very friendly and courteous - very willing to assist with choice of excursions. Pool was beautiful - clean and well maintained Apartment had everything I needed

Comfortable appartment with good kitchen,even a rice cooker!working 5 minutes to supermarket,very good for family who wants to cook.

We found that our unit had everything we needed for a 3 day stay and it was close to shopping and within a good walk to the beachfront. It was clean and tidy and all items supplied in the unit were of good quality.

The room was very nice, and we were glad that we didn't have a room overlooking the carpark! We definately liked the 3 different pools and the gym.

Southern Cross Atrium Apartments had everything my partner and I were looking for. It was in a good location and the apartment was clean and tidy when we checked in. Greatly appreciated.

My only concern was the occasional (very occasional) noise from a near- by train line. After making the booking, I read on the internet that the apartments were close to a train line so I requested an apartment as far away from the line as possible. The reception staff responded to this request and the apartment was perfectly adequate. The train went by only once or possibly twice a day that we heard and the noise - which wasn't too bad (and we like peace and quiet) lasted just a few seconds. The location and the other facilities made up for this slight hiccup.