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3-11 Water Street, 4870 Cairns – Show map
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114 properties in Cairns
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523 verified reviews
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Southern Cross Atrium Apartments's staff speak: Chinese, Japanese, English
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BBQ Facilities, Outdoor Pool, Grounds
Sauna, Fitness Center, Library
Wireless Internet Hotspot is available in the hotel rooms and costs AUD 10 per hour.
Wired internet is available in public areas and charges apply.
Free! Free public parking is available on site (reservation is not needed).
Car Rental, Tour Desk, Baggage Storage, Laundry, Dry Cleaning, Fax/Photocopying, Souvenir/Gift Shop
Safe, Non-smoking Rooms, Family Rooms
Chinese, Japanese, English
2:00 PM - 7:00 PM
7:00 AM - 10:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children under 12 years stay free of charge when using existing beds.
One child under 2 years is charged AUD 10 per person per night in a crib.
One older child or adult is charged AUD 30 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Southern Cross Atrium Apartments accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Based on 523 reviews
Value for money
Show reviews from:
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If you are in Caurns for business try this place as it is close to the CBD. And easy walking distance to all inner city businesses.
* Great self-catering facilities *Very clean *Comfortable bed *Lovely pool and BBQ facilities *I would definitely stay here again and recommend it to a friend
* No lift, so carrying our luggage to the third floor was struggle
cleanliness staff location
the stairs to apartments
The apartment was clean and comfortable. Staff were helpful. It is located right downtown in Cairns so it is easy to access everything.
The complex is crowded and the apartments are very close to each other. No lifts, so you have to carry baggage to upper floors. The two bedroom apartments are actually a one bedroom and a suite, so the configuration is a bit odd. Laundry facilities are in the bathroom. Small crowded balcony, no dining table inside. Fairly expensive for a somewhat dated apartment.
We enjoyed our stay at Southern Cross apartments very much indeed. The central location made everything so much easier to wander around and enjoy soaking up the atmosphere of Cairns.
I would not say I didn't like it, but if we ever return to Cairns we would definitely book again at S.C.A,but as we are sun worshippers, we would ask for an apartment on the "sunny side in the afternoon. Sun was pouring into the apartment in the morning, but we were usually out and about,and would have been nice to lounge in the sun near the pool for the afternoon. .
Location to mall and shops - beach is 25 minute walk. Can book trips as needed. Kitchen with stove etc.
A place to put luggage. No free internet - which is actually good.
Units were tidy , complete and comfortable
Having to pay for wifi
Good location, close to shops and reasonably close to Esplanade
Handy to everything
Nothing really not to like.
Location, value for money, polite and helpful staff
Evry second day the apparment should be clean bye the staff if bookd for a long stay
Location and amenities excellent.
Nice layout. Reasonably close to amenities.
Expensive for unserviced apartment. No free internet. Pay for pool towels.
the location was great and facilities in our rooms were what we had expected, and were good,when they finally sorted themselves and got us into what we had expected.
The general service of the reception area, when we went to check in. I had requested to maybe get in early as we had arrived at 4.15, didn't expect too but thought lunch time might be O.K. The rooms weren't ready, to say the least and they didn't seem to be able to find one of the bookings. We had been told we were to have adjoining suites as there were four of us. To put it mildly the lady behind the counter was downright rude and made us all feel uncomfortable. I would not recommend this place on just that fact. Front of house customer service is everything. Maybe a lesson in tourism service would not go astray.
Handy location, sauna and pool nice
Quite noisy both from guests due to poor design and external sounds such as trains
Great room layout, loved the balcony, easy to keep apartment cool, plenty of parking
Kitchen need a oven and grill
Our apartment at Southern Cross Atrium was reasonably priced and very comfortable. It's a bit out of the way, but downtown is still within easy walking distance. We were right next to the train track and heard the train go by a few times, but it was never an issue. The shopping mall right next door was super-convenient, and parking was plentiful and free.
The internet connectivity provided by SCA is the worst I've experienced in a few years. Expensive, very limited volume, marginal signal strength in my apartment so it dropped often, misconfigured (uses channels that U.S. laptops cannot connect to) and only one device at a time can connect through a rather byzantine process. I spent 30+ frustrating minutes every day to get my laptop back online. If you want more devices to connect (which every family does), you have to buy separate contracts, to the tune of $25 for a few Gigabytes each. I'm sure it's a bit of a money maker for the hotel, but I for one won't stay at SCA anymore because of their Internet service. Nowadays, Internet service like this is like electricity that is charged extra, works only for small devices, only a few hours a day and even then intermittently. Unacceptable, sorry.
Room layout and facilities.
Early morning noise of surrounding businesses.
Close to the shopping center. Well equipped. We were at the back end of the complex on level 2. It was quite quiet - only heard the diesel locomotives a few times.
No free net - not a biggy. No rangehood over stove. No exhaust fan in bathroom.
well maintained and presented, house cleaning as expected and tidy. pool and bbq areas well presented
room cooking facilities need work, inconsistent utensils and equipment not working. Management not keen to honor breakfast option due to method of booking with no clear reason why
Location. Layout Staff
Stairs noise no free WiFi cold pools
I didn't like carrying my bags up the stairs
What we like about it, it was close to everything especially near the mall walking distance and to other places we went to while there The apartment was clean. But we enjoyed our stay there I would recommend to other travelers.It reminded us more tropical like in the islands where we come from Fiji.
The noise was too loud if you had 3 bags had to carry them up to the second floor but next time we book on the first floor no air vents when cooking it gets very smokey and also in the bathroom
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