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Newest reviews for Southern Cross Atrium Apartments

  • Mike
      Australia
    August 31, 2014

    If you are in Caurns for business try this place as it is close to the CBD. And easy walking distance to all inner city businesses.

    Not much.

    7.9

  • Graham
      United Kingdom
    August 29, 2014

    * Great self-catering facilities *Very clean *Comfortable bed *Lovely pool and BBQ facilities *I would definitely stay here again and recommend it to a friend

    * No lift, so carrying our luggage to the third floor was struggle

    9.2

  • Kylie
      Australia
    August 29, 2014

    cleanliness staff location

    the stairs to apartments

    7.9

  • Kerry
      France
    August 29, 2014

    The apartment was clean and comfortable. Staff were helpful. It is located right downtown in Cairns so it is easy to access everything.

    The complex is crowded and the apartments are very close to each other. No lifts, so you have to carry baggage to upper floors. The two bedroom apartments are actually a one bedroom and a suite, so the configuration is a bit odd. Laundry facilities are in the bathroom. Small crowded balcony, no dining table inside. Fairly expensive for a somewhat dated apartment.

    6.3

  • Anonymous
      New Zealand
    August 28, 2014

    We enjoyed our stay at Southern Cross apartments very much indeed. The central location made everything so much easier to wander around and enjoy soaking up the atmosphere of Cairns.

    I would not say I didn't like it, but if we ever return to Cairns we would definitely book again at S.C.A,but as we are sun worshippers, we would ask for an apartment on the "sunny side in the afternoon. Sun was pouring into the apartment in the morning, but we were usually out and about,and would have been nice to lounge in the sun near the pool for the afternoon. .

    7.9

  • Mark
      New Zealand
    August 27, 2014

    Location to mall and shops - beach is 25 minute walk. Can book trips as needed. Kitchen with stove etc.

    A place to put luggage. No free internet - which is actually good.

    7.9

  • Des
      New Zealand
    August 22, 2014

    Units were tidy , complete and comfortable

    Having to pay for wifi

    8.8

  • Anonymous
      Australia
    August 22, 2014

    Good location, close to shops and reasonably close to Esplanade

    7.5

  • Kay
      Australia
    August 22, 2014

    Handy to everything

    Nothing really not to like.

    7.1

  • Anonymous
      United Kingdom
    August 21, 2014

    Location, value for money, polite and helpful staff

    Nothing

    10

  • John
      Australia
    August 21, 2014

    Evry second day the apparment should be clean bye the staff if bookd for a long stay

    7.1

  • Ray
      Australia
    August 15, 2014

    Noisy

    10

  • Samantha
      Australia
    August 14, 2014

    Location and amenities excellent.

    Not much

    8.3

  • Peri
      New Zealand
    August 13, 2014

    Nice layout. Reasonably close to amenities.

    Expensive for unserviced apartment. No free internet. Pay for pool towels.

    5.8

  • Claudia
      Australia
    August 13, 2014

    the location was great and facilities in our rooms were what we had expected, and were good,when they finally sorted themselves and got us into what we had expected.

    The general service of the reception area, when we went to check in. I had requested to maybe get in early as we had arrived at 4.15, didn't expect too but thought lunch time might be O.K. The rooms weren't ready, to say the least and they didn't seem to be able to find one of the bookings. We had been told we were to have adjoining suites as there were four of us. To put it mildly the lady behind the counter was downright rude and made us all feel uncomfortable. I would not recommend this place on just that fact. Front of house customer service is everything. Maybe a lesson in tourism service would not go astray.

    7.1

  • Ben
      Australia
    August 12, 2014

    Handy location, sauna and pool nice

    Quite noisy both from guests due to poor design and external sounds such as trains

    7.1

  • Chloe
      Australia
    August 11, 2014

    Great room layout, loved the balcony, easy to keep apartment cool, plenty of parking

    9.6

  • Tracey
      Australia
    August 10, 2014

    Location

    Kitchen need a oven and grill

    7.5

  • Christian
      United States of America
    August 8, 2014

    Our apartment at Southern Cross Atrium was reasonably priced and very comfortable. It's a bit out of the way, but downtown is still within easy walking distance. We were right next to the train track and heard the train go by a few times, but it was never an issue. The shopping mall right next door was super-convenient, and parking was plentiful and free.

    The internet connectivity provided by SCA is the worst I've experienced in a few years. Expensive, very limited volume, marginal signal strength in my apartment so it dropped often, misconfigured (uses channels that U.S. laptops cannot connect to) and only one device at a time can connect through a rather byzantine process. I spent 30+ frustrating minutes every day to get my laptop back online. If you want more devices to connect (which every family does), you have to buy separate contracts, to the tune of $25 for a few Gigabytes each. I'm sure it's a bit of a money maker for the hotel, but I for one won't stay at SCA anymore because of their Internet service. Nowadays, Internet service like this is like electricity that is charged extra, works only for small devices, only a few hours a day and even then intermittently. Unacceptable, sorry.

    8.3

  • Kim
      Australia
    August 8, 2014

    Room layout and facilities.

    Early morning noise of surrounding businesses.

    9.2

  • Harilaos
      Australia
    August 6, 2014

    Close to the shopping center. Well equipped. We were at the back end of the complex on level 2. It was quite quiet - only heard the diesel locomotives a few times.

    No free net - not a biggy. No rangehood over stove. No exhaust fan in bathroom.

    9.6

  • Tania
      Australia
    August 6, 2014

    well maintained and presented, house cleaning as expected and tidy. pool and bbq areas well presented

    room cooking facilities need work, inconsistent utensils and equipment not working. Management not keen to honor breakfast option due to method of booking with no clear reason why

    7.5

  • Eric
      Australia
    August 6, 2014

    Location. Layout Staff

    Stairs noise no free WiFi cold pools

    6.3

  • Annette
      Australia
    August 6, 2014

    I didn't like carrying my bags up the stairs

    10

  • Luisa
      Australia
    August 6, 2014

    What we like about it, it was close to everything especially near the mall walking distance and to other places we went to while there The apartment was clean. But we enjoyed our stay there I would recommend to other travelers.It reminded us more tropical like in the islands where we come from Fiji.

    The noise was too loud if you had 3 bags had to carry them up to the second floor but next time we book on the first floor no air vents when cooking it gets very smokey and also in the bathroom

    10

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