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3-11 Water Street, 4870 Cairns, Australia – Show map
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668 verified reviews
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Southern Cross Atrium Apartments's staff speaks: Chinese, Japanese, English
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BBQ Facilities, Outdoor Pool, Grounds
Sauna, Fitness Center, Library
Wireless Internet Hotspot is available in the hotel rooms and costs AUD 10 per hour.
Wired internet is available in public areas and charges apply.
Free public parking is available on site (reservation is not needed).
Car Rental, Tour Desk, Baggage Storage, Laundry, Dry Cleaning, Fax/Photocopying, Souvenir/Gift Shop
Safe, Non-smoking Rooms, Family Rooms
Chinese, Japanese, English
2:00 PM - 7:00 PM
7:00 AM - 10:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 12 years stay free of charge when using existing beds.
One child under 2 years is charged AUD 10 per person per night in a crib.
One older child or adult is charged AUD 30 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 667 reviews
Value for money
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Staff really helpful when I wanted to book a GBR tour.
Bed wasn't very comfy
Clean Well furnished Comfortable Beautiful position Wonderful kitchen with appliances and tools
The king size bed was made by two single beds unified and the gap in the middle was very "sharp" and uncomfortable.
We are two backpackers,25 and 31 travelling in a coaster bus, we decided to treat ourselves for christmas an booked the apartment from 23rd at 7pm until 26th dec
Because we were a late check in my partner asked if we could have. Later check out on Boxing Day to which we was told this would be no problem and we wouldn't have to rush out on Boxing Day - however after a lovely christmas and cooking full dinner we were risky awoken at 10am by both the phone and door knocking saying we was die to check out - we explained that we were told that we had a late check out and wasn't due to check out by 2pm earliest. The staff were very unhelpful and said we had half hour to pack and leave!! We rushed around packing our stuff - had we known it was not the case it was a late checkout we wouldn't have slept in and would have packed our stuff the night before! It was a horrible end to a brilliant christmas!
Service really bad. Staff not friendly. The worst apartment ever lived
Pools, close to shops, BBQ area, kitchen facilities
Stepping out of shower in 1 bedroom deluxe would be difficult for elderly or people with injuries.
All of it
Staff we're amazingly helpful! Apartment was more then expected! Would definitely return!
The staff were very nice on checking in and we were very pleased when we entered our apartment the rooms were very clean and spacious. The facilities inside the apartment were excellent and modern,the barbecue and pool area were clean and well maintained and the six days we spent were spent in a wonderful and pleasant time. We left Southern Cross apartments totally relaxed and refreshed and looking forward to the rest of our holiday. I would heartily recommend a stay hear and I've already told friends in the UK and Australia to book their stay in Southern Cross should they visit Cairns. Thank you
It was very comfortable ,close to main shopping centre and only 10 minutes walk to the main tourist place
modern and comfortable
-impolite staff -no free wifi -could have had larger pots in kitchen
Close cairns's city central and also close to shopping, apartments look like new and clean, everything else I was very happy with during my stay.
One thing they don't have the lift, I need to carry my large luggage go upstairs to level 1.
quiet and never disturbed from staff
have been always happy
easy walk to esplanade and right next door to a major shopping centre.
The swimming pools were nice. The kitchen had two of everything - two forks, two bowls etc.
No fan in the bathroom - no light in the shower which made it very dark! The studios are a bit small but they were sufficient. The floor was dirty and sticky and left foot prints and made the bed sheets dirty when you got in them!
We loved the bed, having kitchen facilities and access to the barbie at the pool.
It's hard to be competitive in today's hotel business without free WIFI. Not only did we have to pay for wireless, but this only included one device. We have four (two smart phones and two tablets). It's sad that the local hostel provided us better WIFI than Southern Atrium. The facilities are nice, but in future if it came down to price, I would choose the place with WIFI. Even if the WIFI policy is limited to one license per code, they should give more than one code to guest paying for WIFI. We found the one person limit ridiculous and annoying.
The facilities in the family room were good with laundry, dryer, full kitchen, separate lounge
We thought we booked a two bedroom apartment. It needs to be more clearly defined in the booking as we were looking for a shared living room.
Pool, sauna, small gym at your disposal Kitchenette 15 minute walk to the Marina Terminal Know by all local operators for pickup location. Close to Coles Supermarket
Limited cutlery and china. analog tv signal
Quiet (altough railway station is right behind). Nice atmosphere within the apartments and friendly staff.
My bathroom was not as clean as I would have liked it. Looks a bit better/modern on the pictures. The gym only had a treadmill, cross trainer, rowing trainer and bicycle. Couldn't figure out how to use the air con in the gym.
The pool facilities were amazing and relaxing :)
My family and I were quite happy with our staty at the apartment.
The only weak point was very noisy neighbours which happened twice during our 7 night stay. And the noise was going on until 1~2 hours after midnight.
Lounge area didn't cater for a family of 4
a bit far from esplanade
I liked pretty much everything about the hotel. The kitchen was good laundry was good and bathroom was a great size.
Comfort level for two people wasn't the best. Sitting on the small lounge together was uncomfortable. Ended up not using the lounge room had to sit on the bed to watch tv. The lounge was small hard and the no cushions on the back of the lounge you lent on the straw hard lounge.
Location - walking distance from shops, transport, beach
The place was really nice staff where very friendly and welcoming. I enjoyed every bit of my stay and the location of the motel was perfect, close to everything. I will recommend the hotel to family and friends and I will be looking forward to my next stay their.
I didn't find anything at fault with the hotel.
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