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3-11 Water Street, 4870 Cairns, Australia – Show map
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113 properties in Cairns
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585 verified reviews
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Southern Cross Atrium Apartments's staff speaks: Chinese, Japanese, English
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BBQ Facilities, Outdoor Pool, Grounds
Sauna, Fitness Center, Library
Wireless Internet Hotspot is available in the hotel rooms and costs AUD 10 per hour.
Wired internet is available in public areas and charges apply.
Free public parking is available on site (reservation is not needed).
Car Rental, Tour Desk, Baggage Storage, Laundry, Dry Cleaning, Fax/Photocopying, Souvenir/Gift Shop
Safe, Non-smoking Rooms, Family Rooms
Chinese, Japanese, English
2:00 PM - 7:00 PM
7:00 AM - 10:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 12 years stay free of charge when using existing beds.
One child under 2 years is charged AUD 10 per person per night in a crib.
One older child or adult is charged AUD 30 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 585 reviews
Value for money
Show reviews from:
liked the facilities pools etc, closeness to shopping centre 5 minute walk
room was about 30 metres from rail line, trains were not that frequent while we were there but daughter complained about being woken by train one morning
I could not find any fault , and felt very comfortable staying at the Southern Cross Atrium Resort.
Great location, well appointed apartments,second time I've stayed here and will come again.accomodation of choice in Cairns.
We were amazed at how good Southern Cross was. Our apartment overlooked the pool which was so lovely, lovely to swim in as well!! Location suited us, close to shops especially good to be close to supermarket. Short walk to Esplanade. Everything you need is there. Great place to stay.
Bit noisy but didn't really worry us. Not party noise just the odd train and traffic.
Location, the surrounds, the facilities, the pool area, Parking was good and lots of it.
We knew it was unserviced, howerver after paying $900 for 6 nights we where a little dismayed at being asked to pay $1.00 for a roll of toilet paper and another $1 for a small soap
Location was a short walk from the sea front (which was good for us) but the best part was that it was right next door to a supermarket and shopping centre.
We were not advised that whilst we were there we would have 7 days a week cobtractorspainting the exterior with a noisy cherry picker & talking tradesmen.
Ground floor unit was excellent. After hours service good
Reception was not open or answering phone calls up to the times listed
Rooms were clean. Loved the balconies. Location was great.
Greeting on first day was not great. If the reception was a bit more welcoming and helpful you would have a better hit. Cleaning the roof. Noise of crane on public holiday monday not good. Should have given us a warning. We were leaving but I would have been angry if I was planning to relax for the day.
Close to shopping mall & train station, easy walk to restaurants, boardwalk & Marina. Onsite parking with easy access to main highway.
Pools in shade so were a bit cool for swimming in September, still a nice clean relaxing area.
A perfect location, next to a shopping and within walking distance to restaurants, other shops, cbd area & the esplanade
My room was next to a busy street which was very noisy in the morning and evening. Perhaps some sort of sound proofing for street facing rooms would help.
Rooms were great. Teenager was able to have own space. Location was good as far as getting around. Pools and amenities were good.
Our room, block 1, backed onto a tile company who would move their pallets around with continuos beeping. Also, the shopping centre delivery for Coles was right across from us. So more beeping. Then to top it off road works also at night which meant no sleep for 3 nights. It is the noisiest hotel/apartment I've very stayed in and there was no warning or consideration from SCA.
Everything in the unit was great,one thing especially a king size bed.
Lack of sleep.Being a front street unit the lighting across the street,in fact 6 bright fluro lights sunset/sunrise coming thru the top windows were very bright.
price is alright.
The room smells! Really bad, tried everything, doesn't work. Couldn't sleep because of the bed, not comfortable, no elevator, had to carry all of our luggage upstairs. Quality of the room was pretty bad, some of the staff is very nice, keen to help. But there is a lady short black cury hair, she's bad. I lost my earing, it drops into the sofa, my hand is not long enough to get it out, explained to her, she seems didn't really wanna help me. I didn't get my earing back. Her temper is bad too. no free wifi, no body wash, no quit and far from city. 房间条件太差劲了，跟图片完全不符，1066，有个staff不好不肯想办法帮我拿耳钉。还对我皱眉头不耐- 烦！下次我肯定不住了
Location. Room layouts
Dirty tiled floor that we had to mop after arrival
fans gym pool areas ample parking secured room areas
no oven limited wardrobe space
Gym Pools Location Room
Small fridge Cooktop wasn't working properly No exhaust fan in bath room
Apartment was fantastic, handy to shopping centre. Staff were friendly.
I liked the pool area, BBQ, cleanliness of the rooms, staff were excellent and very helpful. Great location, close to everything.
Being on the second floor with very young children, too dangerous re: stairs and balcony. First room - bed was not king size, it definitely was a queen although we requested a king size bed. Knew the difference as we have a king size bed at our home.
Loved the location, facilities, cleanliness of Southern Cross Atrium Apartments. Facilities such as pools were great, staff were friendly.
The location, cleanliness, and comfort.
The stairs, we are a VERY mature couple and found climbing up and down the stairs to our apartment difficult especially with luggage.
wall between the bedroom and living room made them both pokey. Better if opened up.
Accused of stealing, charged for item then item found. No apology for their mistake.
handiness to all ammenities
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