Stamford Plaza Melbourne

Location was superb, doesn't get a lot better Quite spacious rooms

It wasn't dirty so to speak but the level of cleanliness is not what you would expect from this leve of hotel.

The glass elevators Friendly staff

Hard uncomfortable bed Dripping outdated taps n bathroom Poor spa 3 lounge chairs but we had 4 people

central location and quiet

poor servicing of unit expected twin beds instead of a double

quiet room

The room was great and the staff were always friendly and helpful. The room was great and more than big enough. The location is perfect for a short stay in Melbourne, close to the mall, Federation Square and trams.

Wi-fi should be free or cheaper - thought $25 a day was too much.

The holding deposit and holding the money for a couple of days once we checked out.

Everything

All good

pool and spa

Amazing staff, especially concierge who always greeted us warmly and helped us with our twins. Very accommodating and sympathetic to our needs for our 6 month old babies. Well furnished rooms/suites for amazing value. Best location - just around the corner from flinders lane where lots of good restaurants / cafes located. One of the best experiences I've had at a hotel - particularly for the price we paid!

Nothing!

The bed was fantastic

The hotel staff were very helpful, nothing was too much trouble. The room was clean and well appointed. The location was perfect for shopping, restaurants and galleries. Highly recommend if you are planning a stay in Melbourne CBD

Nothing to dislike

The staff were exceptional

Glass lift

We really enjoyed what was on offer in regards to the bar for a few drinks before going out and the breakfast was also really nice. It's very convenient to have these facilities all together.

The only thing that would stop us from coming back to the Stamford is the frustration of not being able to get into our room with the key provided. This is the second time in a month we have stayed at the Stamford and for our next city stay I will be reluctant to continue my loyalty to the Stamford. We had to go to the front desk on four occasions and this matter was still not resolved, it just cheapened our experience quit a bit.

Luxurious decor. Professionally run. Great location. Great staff.

Location, nice decor friendly staff

Very small bathroom, unclean and had black mould around the bath :( very small closet ok only for overnight stay.

Location was fantastic. Staff wonderful & obliging.

THe pool. THe bar. The room service.

Very little natural light in the room.

Great location, comfortable beds

I was charged twice and when I called up to have one of the charges reversed, I was told someone would call me back and rectify. This as yet has not happened. Would have thought an establishment with their reputation would have been more helpful

Overall service was excellent. Harry's restaurant was good with great service. Our room was quiet apart from some elevator noise. Great location given our reason for visiting Melbourne.

Breakdown of communications between the hire car company and the hotel staff caused a minor delay when we departed for the airport to come home.

Perfect location only a 15 min walk to Australian Open tennis. Quality finishes, good room size for our family of 4.

Excessively expensive parking - we found a parking station nearby at a fraction of the rate charged by the hotel. Also the default supply of 1 towel per person is below the standard expected from a 5-star hotel. Wifi Internet is too expensive. The price could've been justified where the infrastructure is expensive, but in the heart of the city

Everything was wonderful, i have no complaints, this is our 2nd stay at the Stamford and im sure we will be back next year. Thanks!

Perhaps a bigger room service menu is all i can possibly all i can think of.

All was good we enjoyed the stay location close to trains sports gound etc all equipment in the room was good

The only problem with the room was lack of draw space one small set for two of us for a week

Loved the room and bar, very nice staff and great food

Room service was a little expensive

Lovely hotel very central to everything polite staff

We were there 9 nights with 2 suitcases and we could not un pack wardrobe was very tiny 18 inches wide and 3 very small draws need to install a large wardrobe and a chest of draws I understand some people only stay 1 or 2 nights but some stay much longer!!!!!

Great location.