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6 Orchid Avenue, Surfers Paradise, 4217 Gold Coast – Show map
Excellent location – rated 9.3/10! (score from 701 reviews)
Rated by guests after their stay at Hilton Surfers Paradise Residences.
|Deluxe Two-Bedroom Apartment|
|Deluxe Two-Bedroom Apartment with Ocean View|
|Deluxe Three-Bedroom Apartment with Ocean View|
|Two-Bedroom Sky Residence|
|Four-Bedroom Apartment with Ocean View|
|Sub Penthouse Apartment|
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389 properties in Gold Coast
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701 verified reviews
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Hilton Surfers Paradise Residences's staff speaks: English
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BBQ Facilities, Outdoor Pool (all year), Terrace, Sun Deck
Sauna, Fitness Center, Spa, Massage, Hot Tub, Indoor Pool, Indoor Pool (all year), Bicycle Rental
Food & Drink
Bar, Restaurant With Dining Menu, Snack Bar
WiFi is available in the hotel rooms and charges apply.
Private parking is available on site (reservation is not needed) and costs AUD 15 per day.
Room Service, Car Rental, 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Baggage Storage, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Business Center, Fax/Photocopying, Hair/Beauty Salon
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, Designated Smoking Area
From 3:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! One child under 4 years stays free of charge when using existing beds.
Up to two additional older children or adults are charged AUD 60 per person per night when using existing beds.
Free! One child under 2 years stays free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the credit cards for more info.
Based on 701 reviews
Value for money
Show reviews from:
I like the view of Hilton , service and the whole of the apartment .
I don't like your pillow a bit smelly , and the noise from the street .
Great location spacious
waiting for my bond back no pans only pots the checking in and checking out time
Great position and terrific value and service
One of if not the best buffet breakfast on the Gold Coast.
Slightly disappointed that there is no free wifi with booking. I would have thought for the amount of money we paid the facility would come with complimentary wifi... but no. It is a comfortable stay, it is not cheap, and everything extra costs more money.
Our room was superb both in room and comfort. The service was exceptional and next time we'll definitely be staying there again but for the whole weekend instead of overnight
Delay with elevators
Location, staff, service and pool area.
It was well located and very clean.
when I booked the Two-Bedroom Sky Residence for staying 2days,we could get in 6 miximum.But there were only 2 double beds no extra blankets. It was sultable for 4 people and felt very small place. once enough experience with Hilton Residence^^
Thank you for the late checkout !! Very flexible clean place friendly staff.
Great place, family friendly. Staff were amazing nothing was too much trouble. Rooms were large light and modern with a fantastic view of the beach. Central location to the shops restaurants and the beach. Loved the indoor pool, and great cocktails!!!!
Noise from the night club below went all night.
Location, facilities, everything!!
Excellent location in the city center. Walking distance to shopping area and other attraction places. Nice helpful staff and room cleaning facility every day.Very nice view
Nothing except that he internet is not free.
Size of the apartment
The hotel is very well located,it is close to the beach and to shopping centers , the staff is very welcoming and is always ready to help. For us , the stay was great , we were able to cook our meals in case we wouldn't eat in the restaurants nearby. The equipment was complete. Overall I would recommend this hotel to those who go on holiday together with the family. Great place to stay!
The staff were so friendly and as soon as contacted for anything would assist straight away. We were able to check in early without any financial penalties which was fantastic. There wasn't road noisy so it was easy to get to sleep. Lots of parking available on all of the parking floors. Kitchen was well equipped. we have now joined the Hilton club and will stay with them again.
The daily cleaning wasn't up to scratch, upon arrival there was bird poo all over the hand rail on the deck. A throw blanket already in the room would make cosier. I emailed the reservations team (from the email link) multiple times before arrival but never got a response. Unless you have the appetite of a bird I wouldn't bothered ordering the room service breakfasts, they were very small and I ended up cooking breakfast anyway.
We were in room 1707 the front door didn't close.. So the wind sound went through making a howling sound...And the airconditioning therefore didn't work. Called for room service or magic and the time waiting on the phone for someone to answer was way to long and we requested a bucket of ice it took 20mins to arrive.. Requested a ocean view room. We didn't get it. Would have been nice to receive a call to tell us they could not honour our request. Then we would have found another alternative accommodation.. We were disappointed.
The location was great Room service staff were excelent
The service, had to stand in line for 20 mi nutes to book in, then magnetic key didnt work, and had to satand in line again, Felt it was very over priced for what we got have stayed in much cheaper places with the same room Meals were over priced Could hear street noise from room even with it all shut up
The view was amazing from The sky suite! Had a great space and really was well laid out. Late checkout!!
The lift keys were really bad. They didn't work half the time and then staff weren't willing to assist! The queue to check in and out was long and frustrating...
cleanliness, size of apartment, location
size and quality of beds, reception area, prices too high for facilities
Facilities - sauna, spa, pool
The A/C vents had flakes of dust coming on to the bed and shower of dust on switching on the ac. Despite bringing it to the attention of the reception and house keeping staff, several times,nothing was done. We could not use the ac because of this.It was raining a and cold.The blankets supplied were smelly and stale. Very bad experience . This hotel should be rated 3 star and not 5 star.
We stayed in one of the Sky Residences and had an excellent view of the ocean. The residence had everything you could ask for. The breakfast buffet was one of the best I've tasted - on par with the 5-star Auberge in Hong Kong - with a wide selection and cook-to-order. We were minutes walking distance from the beach in Surfers Paradise and surrounded by shops and restaurants. The staff were very friendly and serviceminded. The concierge was very helpful with organizing a trip to the Sunshine Coast for us on short notice, and with storing our bags upon departure. Security was quick to respond when there was a disturbance on our floor.
We had some very noisy neighbors and every time they opened and shut (or slammed) doors, our door would shake loudly. Some sort of insulation might help with that? However, hotel security was quick to respond when there was a particular disturbance on our floor, and they were very firm with the people in question regarding what was acceptable behavior and what was not.
View was great The kitchen has everything
No Free wifi $30 per 24hrs rooms are very small
Staff were helpful in finding beds. Generally helpful
On arrival, we had to change rooms as we had 2 families one with 2, the other with 3 children(as per reservation). Double beds are not suitable for children!.
The room was great, room service was awesome. The experience overall was great. Perfect location.
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