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hotel Just 500 ft from Surfers Paradise Beach, Hotel Grand Chancellor features a swimming pool, tennis court and fitness center. All rooms feature a private balcony with lovely ocean or city views.

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Outrigger Surfers Paradise

hotel This modern 4.5-star hotel is in the heart of Surfers Paradise on Queensland's Gold Coast, just 100 yards from iconic Surfers Paradise Beach.

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Score from 1210 reviews Very good 8.2/10

Newest reviews for Surfers Plaza Resort

  • Kathy
    August 20, 2014

    Great location, very helpful staff regarding transport and where things were in general . Very good value also .

    Bed was a bit hard and needed some extra pillows in the room .


  • Simon
      New Zealand
    August 11, 2014

    Great location, close to all we needed. would stay again.

    Rental vehicle was damaged while in hotel carparking area, door was left open as was damaged.. NOT SECURE.


  • Peter
    July 27, 2014

    Everything we wanted to do was in walking distance from the resort so the car stayed in the undercover parking from when we arrived till we checked out.

    Didn't stay long enough


  • Anonymous
    July 26, 2014

    Good location, and spacious living and dining area in the apartment - perfect for a group of friends.

    We arrived very late at night and called the night manager on the intercom to let us in - they were very abrupt with us and hung up the phone before buzzing us into the building, or telling us where to locate the keys in the reception area. We had to wait in the street until other guests exited the building and let us in. On arriving in the apartment, the beds were un-made, with sheets and towels dumped in a pile on one of the beds. The receptionist was gracious in her apology the following morning, but it was still an unpleasant thing to have to happen, especially so late at night.


  • Barbara
    July 22, 2014

    Plunge pool

    The glass door had no lines on it so my sister walked into it & she has a broken hip. She also cut her leg on the corner of the bed. The beds were uncomfortable & small. I would like compensation.


  • Noelene
    July 9, 2014

    Good Position, Good Bed, Very roomy Unit. We were appreciative of the high unit with views.

    One bedside lamp cord did not reach the power point. We could see thru the washing machine glass door washing was still in the machine - we didn't use it. There were no instructions on how to tune to Foxtel. 2 Approaches to Mgment proved unsuccessful, and they were to test and leave a note for us on the 2nd night. Nothing eventuated so we went without Fox our 2 nights - not happy and did not meet their end of the deal. Never before been asked for Security Deposit $300, let alone cancellation of that commitment after 7 days as advised by them. That amount and time outstanding for 70 year olds is ridiculous. Smaller $$ and time span is far more acceptable.


  • Hendra
    July 7, 2014

    Overall its a very clean unit and has a fully equipped kitchen. Distance to Surfers Paradise beach about 10 minutes walk.


  • Theresa
      New Zealand
    July 1, 2014

    Location was good, just a short stroll to beach and shops. Easy access north or south straight on to Highway. Helpful & friendly staff. Would stay here again!

    Plunge pool was rather smelly so didn't use that. Swimming pool didn't get much sun, that may be due to time of year we were there.


  • Faid
    June 9, 2014

    Everything about Surfer's Plaze Resort was close to excellent. The location was very strategic. Not too far from Surfers Paradise Boulevard. Our room was on level 14 and is facing the lake, which is very beautiful. I did not get the name of the receptionist, but she was amazing, friendly and very helpful. I can't say much about cleanliness and facilities of the resort for I did not have enough time to explore the resort. But the apartment we were in is very clean.

    I would not say that the resort is perfect for people on a budget. However, it is also not too luxurious and thus, it is affordable. The price is slightly expensive considering it is close to Surfers Paradise Boulevard. I did not like the fact that there are additional costs for some services e.g. change of sheets and additional towels etc. However, this can easily be overlooked if you are indeed not looking for luxurious treatment and this should not be a factor for you not to choose this resort though. But the main point I was unhappy about this resort is that there are no WiFi provided in any of the rooms which is very disappointing. A somewhat solution to this problem is that you can buy SIM card at the airport. I bought mine for AUD2 for 5 days for 500mb per day.


  • Christine
    May 27, 2014

    View Location Size of room Parking

    Shower door didn't close TV in bedroom didn't work Spa didn't work Kitchen grimes Outdoor chair broken Unit smelled bad


  • Renee
      New Zealand
    May 5, 2014

    The ladies behind the counter were lovely. Even though we got some bad advice. Bus stop was not in the place directed (this was a depo), it made it ok because she was so lovely.

    The beds are horrible and are badly overdue for replacement. You can feel the springs in every one in our room (three beds). Was a bit musty smelling, could do with some freshening up (maybe an air freshener).


  • Tori
      New Zealand
    April 23, 2014

    The location was amazing, so close to everything and it also had a bus stop right outside so it made it easy for theme park pick ups.

    We stayed 11 nights and didn't receive a service so we used the same towels for 11 days days and no fresh sheets which I wasn't to happy about also our toliet leaked all over the floor which we also went to happy about. I let the lady at reception know and hopefully something was said to the cleaners and the toliet was fixed.


  • Catrina
    April 6, 2014

    It was close to cavil av



  • Philomina
    April 2, 2014

    The location was really good. it was closed to everything. I like the view all around was fantastic!

    I didn't like the showers


  • Anonymous
    March 26, 2014

    Air condition is doesn't working at all, the room is very very very very hot,we cannot stay in there any second until night! I told recepition that problem,and maintenance coming that day afternoon,but he didnot repair well it,and the nest day no body came to solve this trouble!And, reception didnot accepted we change the room,so angry!


  • Racheal
    March 24, 2014

    Loved the view and the spa, the location was awesome

    A little outdated, needs a spruce up


  • Renee
    March 23, 2014

    The staff were lovely and helped us right away when needed. The view was fantastic and the apartment was spacious.

    The spa in both our rooms didn't work and the spa on level 3 didn't work.


  • Anonymous
    March 20, 2014

    The location and easy access to the surrounding restaurants, cafes and shops.

    Everything. The room we got was run down and old (old furniture, beds and sofas) it looked nothing like in the photographs listed on here.


  • Samuel
    March 19, 2014

    No foxtel no wifi apartment not clean and in a very sorry state apt 1111 aviod


  • John
    February 18, 2014

    Position, very comfortable & price



  • Tanya
    February 16, 2014

    That it was a big room had a kitchen and washing machine & a dryer


  • Mengting
    February 14, 2014

    Helpful staff, heated pool, large room, ocean view, away from the crowd

    Next to the main street a bit noisy


  • Cerina
    February 13, 2014

    The unit was great, very roomy good set up. Was great for my 3yr old to have some space. Spa Pool was great. location was with in walking distance for everything.

    the light in the morning through the windows. The shower had a window but no window covers!!! Lovely view for me but maybe not the neighbours!!!


  • Ling
    February 12, 2014

    I like the location of the hotel. It's close to the shopping center, the beach and the bus stop! The living room is so large and the facilities are full. It also has very good view of the city.

    The bedrooms are a little bit too small.


  • Sophia
    February 2, 2014

    The spa kicthen and space

    It was a little way to walk but totally worth it.


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