Swiss Motel

we were upgraded and it was fantastic

other permanent residence were noisy and untidy. We saw staff once when we moved in

I liked how friendly & helpful the staff were.

The booking process, next time I would book directly through a motel. The motel was in the middle of renovations, parts of it looked derelict. Also there was junk lying around like fly screens, old lawn mowers, rubbish bins, kids toys etc. There was heavy rain and one side of our unit leaked. Carpet in two bedrooms was very wet so we had to sleep in another room. There was no milk in the fridge for coffee or tea. There was no hand towl in the bathroom. There was some rubbish in the bin on arrival (very small amount). Very unprofessional business, we would not stay there again

Nothing. Very poorly presented accomodation and very high charge for a 2 star motel during off peak peak season for the place (it is not a skiing season for Cooma!

> Room was not clean > No milk for tea/coffee and no biscuits. Milk was provided only when requested > No ironing facility > room could not be adequately locked/secured from inside during night/sleeping > it was suggested by the manager that the accommodation should have been charged at $110 (off peak) and and not the $180 per night we were charged. He even offered free stay for another night due to the higher costs charged. > No value for money at all > Should consider refund/discount

location. Walking distance to CBD

Receptionist didn't know that I'd booked on-line. Gave us a better room than ordered

Friendly staff - accomodating. Very clean room - good facilities and heater for warmth. We were able to have our dogs there for the dogshow (they stayed in their crates all the time).

The Swiss Motel that we stayed in was budget friendly i think, it was very country oriented, right in the middle of the country city of Cooma, which i think was of great convience.

We did have an incident on about 10.50 pm,Saturday night (22/09/12) in which the hot water tap from the sink fell off when i was trying to close off during use and the hot water squirted all over the bathroom and in result flooded the 2 bedrooms, we also tried to contact the owner/supervisor for at least 30 minutes to tell them about the issue but there was there was no answer so we have to call 000 for Cooma Fire Brigade to to ask them to turn off the hot water, and from there advise we were ask to go look for another accomodation in the area, which we found at the Cooma Motor Inn.The next morning at 8am i went back to the Swiss Motel to tell him about the problem we had the previous night and the money was refunded ($240) back into my account.The only question i have is what if there was no accomodation available for us that night?

Bedding was for 5 / Dining was for 6/ Couch was for 2. Not enough relaxing area. Beds were too small and too soft - had such a bad back in the morning. No bed side lamps/ tables. Was very expensive for what we got.

Reported to police and fire brigade fire alarms removed from rooms. Very basic facilities. Unpleasant experience.

The helpful satff

nice and quite

room was not very clean. not up to date.

Being on our way to Snowy mountain, the best thing was the price, we got a good price for a standard triple room. During the peak season it's hard to find a good clean place at a reasonable price. The owner was very kind, and even put another single bed free of charge for my unexpected friend. The room was very good, not luxurious, but clean, with clean bathroom and bed. An oil heater and warm blanket was also provided. With no noise from neighbouring rooms, we had a good night's sleep. We will definitely go back again and we will also recommend to our friends.

A micro wave would have been very helpful to heat up our food, as there isn't much place to dine outside.

Super comfortable bed

Quiet, clean and staff were friendly.

Very nice and comfortable overnight stay

After reading reviews was in a negative mindset, after reaching i felt its not bad as said. Yes there will be no one in reception all time, couple handling hotel keep moving. Room is very neat and cosy. location ideal, early morning 1.5 hr drive could reach snow mountains. I liked the heater in the room. outside temperature very cold, but rooms are kept warm. only in the morning realized seeing the glass on the car that there was snow fall.

nothing in particular.. less space.. for $105 its okay.

clean Motel Perfect location , very close to "Rose Resturent - don't miss it ( cheap and convenient for family " 1 hour to snowy mountains " preshire "

For short accommodation

Internet wifi

Clean, warm, dry. Friendly staff. Appreciated having the heaters & electric blankets turned on ready for us. Good shower.

Strong draft under the outside door. Beds & mattresses way past their best - no support. Shower curtain needed replacement.

The service was excellent, we enjoyed the stay there with family and friends.

The office was never open,I went to the motel a few times before I found someone there and the phone was not answered. The place in general is untidy,I was given unit 1 which had not long renovated,very nice except the bathroom could have been cleaner,ie;large cakes of soap that is left for each guest ,I was very comfortable otherwise. The motel is being renovated but it looks like no one is in a hurry,,,,Sad

3 bedrooms and beds single beds were at floor level. Great bathroom and kitchen - fresh and modern.

Smell of smoke throughout the room and all linen. Not enough plates, glasses etc for a family of 6. Soap in the shower had been used. No dish cloth to do dishes. Pillows were soft and saggy. Bedspreads were old and tattered. Hair was on the bathroom floor.

The reception was very welcoming . The location however is very convenient.

A bit disappointed on the accomodation itself . The room couldn't be locked from the inside so we had to block the door with couches for our safety. The bathroom sink was leaking water. The linen on the 2nd bedroom was dirty w/ still some hair on the white sheets Couldn't really complain as we only get what we pay for :))

The bathrooms were redone and looked great.

there were at least 6 pests we had to kill.

Good value for budget and 10% off local ski hire was good value

The stand out disappointment was lack of cleanliness in the kitchen. Old food scraps on the stove top from fried food, bits of food in the cutlery draw - it felt like the kitchen had not been cleaned. Lipdtick smudges on cups etc - there was no milk in the fridge or toilet paper in the bathroom. I would not recommend this hotel for this reason - otherwise good value