Swissôtel Sydney

Doonas, location,

Tea and coffee was not well stocked. Couldn't turn off airconditoning

Good Location Clean Room Friendly Staff

Very Clean.

Quite small and dated rooms, not nearly as modern as pictures would indicate. Hotel Breakfast expensive, and fairly ordinary for the price.

I loved the friendly staff and service. All requests were acted upon without any fuss. All in all it was a pleasant and a very relaxing few days

Nothing

Service was excellent.

It was different to have to use to different lifts to get to accodomation.

Everything!!

Location Breakfast Beds Reception/bar area on level 8

Check in error TV - no on screen guide Spa treatment cost vs. benefit

convenient and comfortablr good central location

position of safe behind folding door

Good location, close to shops and a short walk to Darling Harbour. Spacious rooms and a very comfortable bed. Extra large bathroom.

A little expensive for what is really just a room. Some of the fittings in the room were broken and a bit battered. The room fittings could use an upgrade. It lacked that luxurious feeling in some ways.

Hotel is well positioned in the middle of the city. Easy access to shops & restaurants. Just a 10 min walk to Circular Quay.

We had a Classic King room but it was very average. The bathroom was spacious but the bedroom was not. It certainly didn't look like the room shown in the photo. Also the curtains do not block out the morning light. Biggest disappointment was the lack of tv channels and no radio. The tv had less than half of the free-to-air channels programmed so on the weekend there was very little apart from sport & news. Even if we wanted to use the pay-per-view channel it wasn't working and one of the 2 radio channels was also not working. We'd hoped for a relaxing weekend in a 5 star hotel - didn't get it.

Central location, very friendly helpful staff, very comfortable beds

One light bulb in our room needed replacing- a bedside light

Fresh. Comfortable. Good size rooms. Friendly staff. Efficient

Decor a little stark. Breakfast should be part of package. Bar should be open later on Saturday.

Very impressed with concierge, as they were very friendly and helpful.

There wasn't anything that we didn't like.

Clean , relax, laxity , room service for dinning excellent ! Location is very good for shopping .

The hotel was excellent (location, staff, value for money) One of my favourite parts was the breakfast to go - a bargain at $7.50 for a barista made coffee, a pastry and a big tub of fruit salad. The bar staff were also great, we had missed the March special Lindt cocktail, but the staff very kindly made us some very tasty cocktails (not on the menu) to suit our tastes.

The location.

The limited staff in in the bar and restaurant. It took a long time to get drinks and food!

Comfortable beds & spacious bathroom.

Lack of power points in bathroom.

The espresso coffee machine, the view, the gorgeous bathroom, the staff

Far too much light coming around the curtains in the morning

Comfortable bed

No warmth.

Location

Lots of things that weren't upto scratch. Lights flickered on and off Bedside light wouldn't turn off. Had to unscrew it Needed to correct staff on the inclusion of breakfast in my rate, twice. Stains on the furniture...top end suite price Room key failed for both myself & partner

very courteous staff, lovely room,very handy, clean

Nothing

The location is excellent. Staff are very friendly and helpful. I feel very safe.

Very little unfortunately, however the professionalism & service offered by the concierge team was a standout. Well done guys.

False advertising, we were not provided the room sold on bookings.com. (No coffee machine/no 24 inch tv/no 34 square meter room). Overcharged for parking on advertised price. Reception staff were unorganised & difficult to deal with. When we identified problems with our room, staff did not action their offers to rectify. I very rarely complain about anything however the hotels response (or lack of)to my concerns ended causing more frustration than the complaint itself.

Great location - easy to walk everywhere. Nice staff - very helpful.

Love the executive lounge and club

There were no negatives