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Mercure Sydney
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When would you like to stay at the Mercure Sydney?| Room type | Max | Rate |
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| Standard Room with 1 Queen-Size Bed |
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Show prices |
| Standard Room with 2 Double Beds |
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Show prices |
| Superior Room with 1 Queen-Size Bed, City side |
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Show prices |
| Superior Room with 1 Queen-Size Bed |
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Show prices |
General
Restaurant, Bar, 24-Hour Front Desk, Terrace, Non-Smoking Rooms, Rooms/Facilities for Disabled Guests, Elevator, Express Check-In/Check-Out, Safety Deposit Box, Heating, Luggage Storage, Airconditioning.
Activities
Sauna, Fitness Centre, Indoor Swimming Pool.
Services
Room Service, Meeting/Banquet Facilities, Airport Shuttle, Business Centre, Babysitting/Child Services, Laundry, Dry Cleaning, VIP Room Facilities, Breakfast in the Room, Currency Exchange, Souvenirs/Gift Shop, Car Rental, Tour Desk, Fax/Photocopying, ATM/Cash Machine on site.
Internet
Wireless internet is available in the entire hotel and charges are applicable.
Guest Parking
Private parking is possible on site and charges are applicable.
Hotel Policies
Check-in
From 14:00 hours
Check-out
Until 11:00 hours
Cancellation
If cancelled up to 1 day before the date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.
Children and extra beds
One child under 16 years stays free of charge when using existing bedding.
One older child or adult is charged AUD 44.00 per night and person in an extra bed.
One child under 2 years stays free of charge in a baby cot.
Maximum capacity of extra beds/babycots in a room is 1.
Any type of extra bed or baby cot is upon request and needs to be confirmed by the hotel.
Supplements will not be calculated automatically in the total costs and have to be paid separately in the hotel.
Pets
Pets are not allowed.
Accepted credit cards
American Express, Visa, Euro/Mastercard, Diners Club, JCB, Australian BankCard
The hotel reserves the right to pre-authorise credit cards prior to arrival.
Terms & Conditions
Your reservation is absolutely secure. All personal data is encrypted and will be processed in a secure way.
Booking.com takes the privacy of your personal data very seriously. Your personal information will only be used to process your booking. For more information, read our
privacy statement.
Booking.com will not charge you any reservation fees for making this booking, nor charge your credit card. You will simply pay for your stay at the hotel.
Cancellation is free of charge provided you adhere to the notification period stated in the hotel cancellation policy (see "Hotel Policies").
More information can be found in our
terms and conditions.
Top
The guest reviews are submitted by our customers after their stay at
Mercure Sydney.
They are opinions of guests that reflect their experiences when staying at this hotel.
Based on
343
reviews
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Show scores of: |
Individual guest reviews for Mercure Sydney
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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David
Mature couple
edinburgh,
United Kingdom
March 8, 2010
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city position bathroom very small |
8 |
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James
Mature couple
AUCKLAND,
New Zealand
March 5, 2010
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hotel staffs were not kindness at front desk. facility was not good. generally this hotel wea poor. |
4.3 |
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Helen
Mature couple
Drouin,
Australia
March 4, 2010
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Everything was very clean , handy to where we had to go , Helpful Staff The only thing l found that both mornings we went to have breakfast , there was hardly any tables set |
9.5 |
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Robyn
Solo traveller
Daylesford,
Australia
March 4, 2010
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Tired and in need of refurbishment. Seriously overpriced |
5.7 |
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Rebecca
Young couple
Surfers Paradise,
Australia
March 3, 2010
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We would never stay at this hotel again there was no mini bar or bar in the hotel only a smart card which meant we had to access the smart bar outside of our room - at check in we were not told of this or offered a card. There were not adequate towels for our stay and we had to ask for these. The room was overpriced for what was a small room wuth limited services and sub standard service. We would never stay at this hotel again See above The only good thing was the location |
4.5 |
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Paul
Mature couple
peterborough,
United Kingdom
February 27, 2010
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the room was spacious everything we needed, staff were spot on from the moment we arrived to when we came back to collect our cases, cant fault them, and a perfect breakfast. everything perfect |
10 |
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Anonymous
People with friends
Australia
February 25, 2010
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I thought the smart mini bars were a good idea it saves the hassle of the reception people asking what you used The ease of check in by not havinf to fill in any extra forms when the motel has all your details any way |
8.3 |
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Kaj
Mature couple
skanoe,
Sweden
February 24, 2010
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Good location near shopping and walking distance to different attractions |
5.5 |
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Michael
Solo traveller
Petaling Jaya,
Malaysia
February 24, 2010
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Very good location, clean and orderly. Very polite and efficient staff at receiption counter. |
8.3 |
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Anonymous
Mature couple
Australia
February 23, 2010
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The best thing about our stay was the friendly staff. Everyone was approachable, helpful and seemed to be genuinely concerned about our well being. By the time we paid for parking it was quite expensive for a basic room. |
7.5 |
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Anonymous
Family with young children
Australia
February 22, 2010
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it was quiet and secure parking aplus the under pass escalators were out of order under george st inconvenient with our child |
7 |
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Sven
Family with young children
Dubai,
United Arab Emirates
February 21, 2010
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The hotel is located next to Central bus and train station, making travel to all parts of Sydney very convenient. 20 minutes walk from Victoria Harbour and half an hour to Circular Quay. The room was not equipped with a baby cot as requested during the booking process. The housekeeping appeared to be lacking throughout. The room and bathroom were not properly cleaned/made up, with too few or torn towels supplied on several occasions. The pool requires a good clean - evident from the black marks on the tiled edges. |
7 |
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Elizabeth
Young couple
Katoomba,
Australia
February 18, 2010
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The service! We were unhappy with our initial room, and were promptly and politely moved to a better room with amazing views! Thankyou. |
9.5 |
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Lorraine
Young couple
Melbourne,
Australia
February 17, 2010
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The location, pool and sauna Breakfast was expensive and bland. |
6.8 |
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Renae
People with friends
Old Erowal Bay,
Australia
February 17, 2010
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Central to Everything |
9.5 |
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Kaitlyn
Young couple
Mount Cotton,
Australia
February 17, 2010
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Friendly staff, large room, facilities in room Air conditioner and television were not working upon arrival, however they were fixed when the room was cleaned |
7.5 |
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Anonymous
Mature couple
United Kingdom
February 14, 2010
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The services and the staff attitudes are exemplary.We ate well,slept comfortably and were given a prompt and appropriate response to every request.We recommend this hotel. |
10 |
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Helen
Mature couple
Newcastle,
Australia
February 13, 2010
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Staff were very polite and professional Spotless rooms and tasteful decore Location ideal for travel to city close to public transport |
9.3 |
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Marianne
Mature couple
Karana Downs,
Australia
February 7, 2010
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reception and concierge staff helpful, managed to find us a QS bed small rooms, no view |
6.3 |
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Anne-marie
People with friends
Epping,
Australia
February 4, 2010
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It was extremely close to a range of restaurants, Darling Harbour and markets |
10 |
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Anonymous
Solo traveller
Australia
February 3, 2010
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Friendly and helpful staff. Pool and gym facility. Blocked Exit to main street. |
6.3 |
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Brian
Solo traveller
Albuquerque,
United States of America
February 2, 2010
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the location was convenient. I didn't like the television menu and the remote control that came with it. It appeared as though it was designed to insist on my ordering a movie. The remote control's buttons were also layed out in a way to suggest that actual television watching was not the primary purpose. The internet should also be free. |
7 |
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Kit
Solo traveller
Brisbane,
Australia
February 1, 2010
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the smell of the foyer! The friendly staff. the comfortably bed The sink in my room was blocked and smelt. |
10 |
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Richard
Mature couple
Nottingham,
United Kingdom
January 31, 2010
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Location was great. Check in was flexible. The conceige were of great help |
8 |
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Jonathan
Mature couple
Newport, Pembrokeshire,
United Kingdom
January 30, 2010
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Very impressed with the standard of breakfast and staff very helpful Surrounding area not particularly attractive even for a city hotel. |
7 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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