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371 The Esplanade, Scarness, 4655 Hervey Bay – Show map
Excellent location — rated 9.5/10! (score from 68 reviews)
Rated by guests after their stay at The Bay Apartments.
|Three-Bedroom Apartment with Outdoor Spa|
|One-Bedroom Apartment with Outdoor Spa|
|Two-Bedroom Apartment with Outdoor Spa|
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61 properties in Hervey Bay
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68 verified reviews
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The Bay Apartments's staff speak: English
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BBQ facilities, Outdoor pool, Garden
Tennis court, Sauna, Fitness centre, Hot tub
Free! WiFi is available in the hotel rooms and is free of charge.
Free! Free private parking is possible on site (reservation is not needed).
Vending machine (drinks), Vending machine (snacks), Tour desk, Luggage storage, Fax/photocopying
Newspapers, Non-smoking rooms, Family rooms, Lift
From 14:00 hours
Until 10:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
Free! All children under 2 years stay free of charge when using existing beds.
One child under 2 years is charged AUD 10 per person per night in a child's cot/crib.
There is no capacity for extra beds in the room.
The maximum number of children's cots/cribs in a room is 1.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
The Bay Apartments accepts these cards and reserves the right to pre-authorise your card prior to arrival.
Based on 68 reviews
Value for money
Show reviews from:
Love it the size of the rooms the look over it so good :)
That it rain when we where there . That We need more time :(
Good size of apartment Well equipped and very comfortable Very convenient whilst visiting Fraser. Nice looking pool (although didnt use) Kids liked jacuzzi
Jacuzzi on the balcony above leaking onto our balcony on one occasion Staff werent interested to help
Gorgeous apartments, very modern and spacious. Great views from almost all the apartments, you can't go wrong.
Friendly staff, spa on balcony, easy access by lift, tv in bedroom, king size bed.
Only a glimpse of ocean as tree line restricts appartments view. Being classed as luxurious accommodation I would suggest a revamp of our appartment. Walls had scuff marks, carpet had stains and long carpet threads near couch, shower had built up mould. Spa had to be turned off at power point during the night as very noisy and then it took hours the next day to be heated.
Great location overlooking the bay. Minutes walk to hotels, cafe/shops. Extra roomy apartment, with good laundry facilities.
View of Hervey Bay from the second floor (below the tree line).Large balcony facing the water. Easy access to beach and esplanade for shops.
Location opposite the beach is great. Lots of space and parking included.
Where do I start! It was not clean; there were loads of stains on carpet and sofa. Kitchenware was dirty. I had an upset stomach whilst staying there and am sure it's due to using dirty cutlery and glassware before realising it wasn't clean. We were there in winter and u need heating, however air-conditioning was set on timer to cold & remote control taped up so you couldn't change settings! As a result we spent one freezing night before being forced to tear off tape to turn on heating. Winter seems like a big cost cutting time - at least I hope it's just winter! WiFi, although included, is one device at a time. I also emailed before to ask for help with a booking whilst we were there & got a reply that although they could help, it was probably best if I contacted the next hotel we were staying at to help. This was just utter laziness & I wish I had cancelled reservation then. We booked a 1 bedroom apartment but were allocated a 2 bedroom; we were surprised to see notes in second bedroom & main bathroom that if we used them we would be charged extra. We've never seen this before & hope never to again. We were happy to leave after 2 nights & unfortunately would not recommend anyone stay here. To say it's 5 star is a joke - 3 star is pushing it. It could be so much better but from what we saw, laziness, tight-fistedness & terrible customer service is holding it back.
Beautiful etablissement. Stunning views from the 3rd floor.
Location was perfect. Views from the balcony over Hervey Bay.
Wi-Fi was shocking.
Gr8 time thank's
The place was clean & very well kept. The managers Derek & Denise were ever so helpful & very friendly. We were on the 4th floor but my son is scared of going in lifts so I asked if at all possible if we could be moved to a lower floor & without any hesitation we were moved the following day. It was so close to the beach(across the road) & close by to restaurants,cafés to grab a bite to eat. The pool's temperature was one of the nicest I've swam in & the spa was lovely just like a bath!! I will defiantly be booking for a return stay.
Very spacious clean, modern apartments, great position. Perfect for our family.
Noisy tenants in another apartment, woken up several times through the night from 11pm - 2.30am, but this not direct complaint about accommodation as this could happen anywhere.
amazing place, pure luxury, location was perfect, beach was fantastic.most romantic peaceful place we have stayed for a long time.
Discount for not having our pre booked room availiable
Was not told until we arrived that our booked room was not available due to lift being Brocken
Large spacious apartment. Clean & tidy. Everything you need is included. Gorgeous view and quiet surrounds. Couldn't hear the people next to us. Friendly and hospitable managers.
Nothing at all!
The room was fantastic, view and accessibility excellent. Well planned unit with all luxuries well catered for.
Management, service and HOSPITALITY!!
Friendly staff met us on arrival. Ideally located across from the beach and with shops and parks within walking distances. If we had not already paid for a unit at the Sunshine Coast, we would have extended our stay at The Bay. We are looking to book again and bring our extended family. Thank you so much for a great holiday.
Nothing that I can think of.
The apartment was beautiful and we were very comfortable
When we arrived there was a woman on the phone - it was someone she knew as the conversation was personal. It ended with her saying that she could put the person through to whoever it was that the call was for. During this time we stood in the foyer for atlleast 3 to 5 minutes while this conversation proceeded without any acknoledgement - not even Ï wont be a moment" We were really un impressed.
The friendly welcome! The private spa on your apartment balcony accessed from your bedroom door was enjoyable and very intimate! Made our weekend very relaxing!
Very clean and loads of room everything you need
The gentleman on the front counter was extremely friendly and very welcoming. The rooms were immaculate as were the pool and grounds
The space and comfort, the balcony, the pool, the gym and the BBQ
The limited gym equipment
loved the layout, all the facilities and everything was clean and worked really well.
It was a great place to stay, great facilities. Very relaxing.
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