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7 Mallana Street, Surfers Paradise, Surfers' Paradise, 4217 Gold Coast, Australia – Show map
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91 verified reviews
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The Emerald Surfers's staff speaks: Chinese, English
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BBQ Facilities, Outdoor Pool, Grounds
Wired internet is available in the business center and costs AUD 10 per hour.
WiFi is available in all areas and is free of charge.
Free private parking is available on site (reservation is not needed).
Vending Machine (drinks), Vending Machine (snacks), Tour Desk, Fax/Photocopying
From 2:00 PM
Until 10:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 2 years stay free of charge when using existing beds.
One child under 2 years is charged AUD 20 per person per night in a crib.
One older child or adult is charged AUD 30 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 91 reviews
Value for money
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Booked spontaneously, the views were great! We stayed on a 12 floor apartment which had a phenomenal out look from all three balconies and our private spa. Pool and bbq facilities were quite nice, all though we didn't use them. It was enjoyable to lounge outside by the pool in the fresh air overlooking the canals.Is also only a short walk to surfers cbd where we dined for lunch, dinner and breakfast the following day.For the short one night trip we had it was perfect, only wish we could have stayed a little longer! Maybe next time.
Spa bath did have a lot of oomph and wasn't overly bubbly. However still relaxing. Maybe due for a service or replacement in the near future.
Secure parking and television in the kids bedroom.
Decor a little tired but, for the price that was not a problem.
Location and view outside
Walking distance to surfers paradise
no lights in rooms only lamps, ceiling fans didn't work..dryer was out of order, kitchen window felt like it wanted to fall out when i opened. Can't really cook in there for fear of setting off the smoke alarms and having to pay for the fire services.
Good position, quiet, and tucked away walking distance to cavil Ave and Surfers beach. Good size unit but a little tired as it's showing it's age.
The view. Ocean, surfers city, mountains! 3 balconies. Easy walk to surfers
Had to leave
view, location and the spa, thought it could be updated
cleaners came in too (before 10am)early whilst couple was still in there
The facilities were excellent in every way, great place to stay
The view is magnificent. Especially sunrise. The apartment is quite at night which is good for sleeping. The spa location is perfect with windows looking out.
Toilet door cannot be locked The fleece blanket are dirty. There aren't enough blankets at all for winter. The carpet appears to be dirty.
There were no hassles everything went smoothly and the room was clean and tidy when we arrived. The beds were comfortable and there was plenty of space in the main living area. Great experience overall!
The wifi was slow and we didn't get a lot of it but we didn't really need it anyway so it wasn't the end of the world :)
bed; Location,views, clean, would stay there again.
got charged twice for our stay, chinese man at reception a little hard to undestand; though very pleasant to deal with
Price, location, BBQ facilities, privacy, secure parking, visitors till 10pm, full kitchen facilities.
Shower door broken, oven a little broken, 1 bed slat broken, smashed wine bottle in freezer.
Staff were very pleasant and friendly. I love love loved the spa bath!!! Great view of the river. Overall we were very happy and look forward to staying here again.
bedding, floor and bin were a bit grubby.
Location was all it had going for it.
the walls were dirty, the draws had old coffee stains in them, the benches were chipped. the windows weren't workable, the curtains were stained. The steps to the spa were dangerous as the tread had lifted. All in all very pleased to have only booked for one night. Looked like a schoolies room
Great views of the Gold Coast hinterland and canals. Very comfortable beds and full cooking facilities.
Close to Surfers shops and entertainment but further from the beaches. Fit out in our apartment was old and worn but perfectly functional and comfortable.
The room had not been cleaned properly there were empty beer cans in the cupboard but the sheets were clean.
Awesome staff, superb value for money, modern interior, good location and view. I was worried when I seen the review of this place but there's no problem. Would come again.
Limited wi-fi usage.
No where to put card when checking out (there was no box behind gate) which is what the sign says. Was not clean enough for motel standards Lights in main bedroom did not work No heating or cooling Main toilet leaks
Pool was great for kids. Room was small but comfortable! BBQ area was fantastic.
Hair all over the floor in bathroom. Dirty laundry area. Only four blankets in whole unit (no doona or blankets made on the beds just 4 blankets folded on the end of the beds). It was freezing and as there was no A/C in bedrooms we froze all night! No spares and reception shut at midday before we arrived so couldn't ask for extras. Dishes in the cupboard were dirty and only two cereal bowls in the apartment.
The position, it's walking distance to Surfers. The views and the spa. The large king bed was firm and comfortable.
The living space is very cramped. The lounge suite saggy and worn. We moved the couch for more space and found some rubbish under it, they should pay the cleaner an extra hour once a month to give the bathrooms a good scrub. And also a coat of fresh paint wouldn't take a lot of effort. Just little things, go do it!
The receptionist was very cooperative and polite when we asked him to change the room, I think the way that receptionist deal with me and husband had made the stay more beautiful.. Thank you so much
The first room that we checked in, the carpet and furniture were not very clean..
The view....and that's it.
I booked two bedrooms apartment. It was very dirty, filthy, in every corner, inside all the cabinet, the , fridge,the stove,cups and plaits Everything !!never seen anything like it ! I don't recommend it at al
Location Value for money
Sheets a bit dirty
I founds used condom in the bedroom . When we just walk in to roooom . Seems like they have no idea what a cleaning is .
perfect position,clean and modern with great views 360 views of the ocean and hinterland mountains.Fantastic spa and great comfy bed..we will be back!!
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