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33 Spencer Street, Melbourne Central Business District, 3000 Melbourne – Show map
Excellent location – rated 9.1/10! (score from 95 reviews)
Rated by guests after their stay at Grand Hotel Melbourne - MGallery Collection.
|Deluxe One-Bedroom Apartment|
|Two-Bedroom Apartment (2 Adults)|
|Two-Bedroom Apartment (3 Adults)|
|Two-Bedroom Apartment (4 Adults)|
|Deluxe Two-Bedroom Apartment (2 Adults)|
|Deluxe Two-Bedroom Apartment (3 Adults)|
|Deluxe Two-Bedroom Apartment (4 Adults)|
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95 verified reviews
They speak your language
Grand Hotel Melbourne - MGallery Collection's staff speaks: French, Spanish, English
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BBQ Facilities, Grounds
Sauna, Fitness Center, Hot Tub, Indoor Pool, Library
Food & Drink
Restaurant, Bar, Breakfast in the Room
WiFi is available in public areas and charges apply.
WiFi is available in some hotel rooms and charges apply.
Private parking is available on site (reservation is not needed) and costs AUD 35 per day.
Room Service, 24-Hour Front Desk, Currency Exchange, Tour Desk, Baggage Storage, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Fax/Photocopying
Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
French, Spanish, English
From 2:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! One child under 2 years stays free of charge when using existing beds.
Free! One child under 2 years stays free of charge in a crib.
One older child or adult is charged AUD 55 per person per night in an extra bed.
The maximum number of extra beds in a room is 1.
The maximum number of cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 7 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the credit cards for more info.
Based on 95 reviews
Value for money
Show reviews from:
Location Facilities Friendly staff Reasonable rates Happy hour in the hotel bar Able to check in early
Room right next to the very busy train lines Trains ran late at night and started early
Ease of arrival, parking etc. High ceiling made the studio seems even larger. Terrace to watch the passing parade. Lovely toiletries items. Very comfortable bed.
Looking a little the worse for wear in some areas but not enough to be off putting.
This is an amazing hotel in a great location
True Vintage building, locate in very heart of Central Melbourne.
Not full parts of Chancellor Building was opening to public.
Victorian building with high sealing with a slight touch of modernity within walking distance from all conventional stores and not verry far from high end shops
Kitchen closes at 9.00pm so last room cervice order end at 9.00pm lobbie is anbit tight the train rail is a bit anoying it passes right by the side of the hotel
Have stayed here many times, very close to EVERYTHING. Any issues I had were quickly rectified once brought to the attention of staff.
There was a kitchen, but only a solitary frypan for cooking, no chopping board, no sharp knife for cutting up, no cooking utensils. I had no plug for my bath or my sink, and the washer and dryer had been removed. Neither was the mini bar stocked to its usual standard.
My stay at the grand hotel was excellent! The customer service and the treatment of guests was fantastic! I was made to feel right at home and will be returning again soon!
The building, the room, the food and service
Lovely service The library is a great place for meeting up and a quiet drink Staff very helpful and welcoming
We have stayed 3 times now & love it as it's 50m down the hill from the Southern Cross Station where we get the Sky Bus in from the Airport & then we catch a country train from Southern X also. So close to Crown & the free City Circle Trams. We love the loft style rooms & the boys love to watch the trains come & go from their hotel window - it just suits us!
Very long hallways!
Amazing bed. Very luxurious. Loved the spa & pool. Great food.
Navigating our way around the hotel was hard. Was like a big maze, but we got the hang of it.
Easy walking distance to crown, southbank.
No DVD player or cd player in room.
Parking Comfortable bed Great food
Some train noise.
The Grand Hotel was ideally located a 5 minute walk from the Melbourne Convention Centre where I was attending a conference. It was also close to shops, both food and retail. The staff were very helpful and the bed was divine. I would not hesitate to stay there again.
we were given an upgrade and the bed was most comfortable
the up grade was a king deluxe 2 storey apartment had trouble with stairs considering the staff noticed I was using a walking stick
The building had chaector .
The mattress was dreadful. It was like sleeping in a hollow. It must be around 10 years old.
The beds are lovely The staff friendly George the gentleman that parked my vehicle was very obliging
I recieve emails from you with specials for $199 for a nights accomodation, when I try to book for one of these specials I am always told they are not avalibe. I paid $339 for a room and felt that at that cost my $35 parking fee could have been waivered. I paid the full fee when I booked for the room and on leaving I noticed on my credit card statment that my credit card had an extra amount taken out of it, not sure how you can take money out of my credit card without my approval. The amount was debited back into my account the next day but for some reason I was then charged an extra admin fee for something that was not approved by myself. I do stay with you each time I come to Melbourne for business and pleasure but found this time the service was not as good.
Warm welcome; early check-in. Great value and convenient location. Good breakfast included in my room rate.
First stay had been in an older style split level room; expected better from renovated room this time; rather disappointed with it, bathroom was old and kitchen area had an unfinished look (Room 635), otherwise comfortable and clean.
The granduer of the whole place......the loft apartment set up...the very comfortable bed
Having only one night
Everything! The staff were friendly, but gave you space. The building is wonderful! Lots of history and so clean! Close to Crown, 30 minute walk from Melbourne Central and facilities were fantastic!
The only thing that we found a problem with was the mattress. Ours had groove patterns from other users!
Heated pool & spa Old world charm!
Staff were helpful and room was lovely. It was a great experience
The bed was one of tge best evev slept in
Reception staff attitude not responding to the presence of guests, shower was moldy, some lights didnt work, house keeping would alter the air con temp so on our return we would freeze it was warmer outside in winter than inside
Location is very close to Melbourne nighlife and the Casino. Bed was sooo comfortable and we received complimentary upgrade. Heard it was my husband's birthday and they gave him a gift- nice touch!
Family friendly feel to the hotel. Staff seemed to love the place. George fabulous as guide to the history of the hotel and its heritage. fabulous service with a smile. The history and tour of the hotel should be included. Stunning place. Food was fabulous and the waiting time was minimal. Welcomed like a friend. Thoroughly enjoyable dinner and breakfast with unique dishes.
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