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33 Spencer Street, Melbourne Central Business District, 3000 Melbourne, Australia – Show map
Excellent location – rated 9.1/10! (score from 122 reviews)
Rated by guests after their stay at Grand Hotel Melbourne - MGallery Collection.
|Deluxe One-Bedroom Apartment|
|Two-Bedroom Apartment (2 Adults)|
|Two-Bedroom Apartment (3 Adults)|
|Two-Bedroom Apartment (4 Adults)|
|Deluxe Two-Bedroom Apartment (2 Adults)|
|Deluxe Two-Bedroom Apartment (3 Adults)|
|Deluxe Two-Bedroom Apartment (4 Adults)|
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123 verified reviews
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Grand Hotel Melbourne - MGallery Collection's staff speaks: French, Spanish, English
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BBQ Facilities, Grounds
Sauna, Fitness Center, Hot Tub, Indoor Pool, Library
Food & Drink
Restaurant, Bar, Breakfast in the Room
WiFi is available in public areas and charges apply.
WiFi is available in some hotel rooms and charges apply.
Private parking is available on site (reservation is not needed) and costs AUD 35 per day.
Room Service, 24-Hour Front Desk, Currency Exchange, Tour Desk, Baggage Storage, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Fax/Photocopying
Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
French, Spanish, English
From 2:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 2 years stays free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
One older child or adult is charged AUD 55 per person per night in an extra bed.
The maximum number of extra beds in a room is 1.
The maximum number of cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 7 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 122 reviews
Value for money
Show reviews from:
Generous sized apartments. Fantastically comfortable bed!!!
Couldn't open the window so no fresh air.
The room was great
Bed was beautiful but a bit soft for us.
Room was great
The complimentary breakfast was smaller than I would normally eat.
Great Location, close to trains/trams for easy access to city and surrounds. Huge room with seperate lounge room and full kitchen. Excellent value for money. Breakfast included was sufficient, can chose anything from menu. Valet parking for small extra fee was great too. Staff very friendly and helpful. Would come back again
A magnificent old world hotel. Huge rooms and not as noisy as I expected given proximity to the railway. Mr room was at the back and a very long walk from reception but worth it!
Noise from railway tracks. Odd shaped bedroom on three levels: plenty of space but in all the wrong places. Tiny sink. Poor wifi signal (although they did give me a code for free) and not very nice breakfast.
Loved the high ceilings, the spaciousness, the wonderful bed
Bathroom a little small but OK
Front desk staff were lovely.
Bed was too soft. Lift was very slow. Housekeeping was hit and miss. The floor had not been vacuumed when checked in and same dust bunny was still on the floor 2 days later. Returned after a stay 3 years ago but this time got the feel of a very tired establishment.
The ease of booking in, friendly staff, the room was comfortable with enough space.
Bathroom was very tight and the railway noise at times was loud.
Location is great, not too far to walk to various places in Melbourne, or access to public transport. Rooms clean and comfortable.
Went for a drink at bar, not told they were closing up, just put sign up to say they were done for night. Would have been nice to be asked for last drinks. Stairs in our room slippery, fell twice. Even though put as two bedroom, open area on side of rooms, means no privacy for noise from rooms and downstairs area.
Location. We know the staff as we stay there often. Foyer & dining room are 'user friendly' & well appointed. The bed is fantastic! Really love the building
Stairs & steps in the apartment. Not enough lighting in the apartment
From the moment I made contact I felt looked after in the best old Melbourne style . Wouldn't hesitate to go back to the Grand which has been restored to its former glory.
very spacious room with mezzanine floor above for bed area and en-suite. Quiet despite proximity to Spencer Street and station.
if i had wanted to watch TV I would have been disappointed as TVs old and in need of replacement
The building was beautiful and location was very good.
The stairs up to the bedroom was very narrow and steep. And the shower over the bath.
Room was fantastic on the top floor
Wifi was pointless and charged for
Spacious rooms, Comfortable bed, Living area.
Street noise if window open. Long walk to room (well its good exercise at least). Internet charges. No breakfast option.
Had the lumpiest bed I have ever slept on!
Location Facilities Friendly staff Reasonable rates Happy hour in the hotel bar Able to check in early
Room right next to the very busy train lines Trains ran late at night and started early
Ease of arrival, parking etc. High ceiling made the studio seems even larger. Terrace to watch the passing parade. Lovely toiletries items. Very comfortable bed.
Looking a little the worse for wear in some areas but not enough to be off putting.
This is an amazing hotel in a great location
True Vintage building, locate in very heart of Central Melbourne.
Not full parts of Chancellor Building was opening to public.
Victorian building with high sealing with a slight touch of modernity within walking distance from all conventional stores and not verry far from high end shops
Kitchen closes at 9.00pm so last room cervice order end at 9.00pm lobbie is anbit tight the train rail is a bit anoying it passes right by the side of the hotel
Have stayed here many times, very close to EVERYTHING. Any issues I had were quickly rectified once brought to the attention of staff.
There was a kitchen, but only a solitary frypan for cooking, no chopping board, no sharp knife for cutting up, no cooking utensils. I had no plug for my bath or my sink, and the washer and dryer had been removed. Neither was the mini bar stocked to its usual standard.
My stay at the grand hotel was excellent! The customer service and the treatment of guests was fantastic! I was made to feel right at home and will be returning again soon!
The building, the room, the food and service
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