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2 Greenslopes Street, 4870 Cairns, Australia – Show map
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104 verified reviews
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The Lakes Cairns Resort & Spa's staff speaks: English
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BBQ Facilities, Outdoor Pool (seasonal), Grounds
Tennis Court, Sauna, Fitness Center, Hot Tub, Playground
Wireless Internet Hotspot is available in public areas and costs AUD 20 per hour.
Free private parking is available on site (reservation is not needed).
Shuttle Service (surcharge), Tour Desk, Baggage Storage, Business Center, Souvenir/Gift Shop
Non-smoking Rooms, Family Rooms
From 2:00 PM
Until 10:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 5 years stay free of charge when using existing beds.
One child under 2 years is charged AUD 10 per person per night in a crib.
All older children or adults are charged AUD 35 per person per night for extra beds.
The maximum number of extra beds in a room is 1.
The maximum number of cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 103 reviews
Value for money
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Very friendly staff, was very pleased with the warm welcome. Loved the pools. The bbq area was very clean, the Medusa restaurant and bar on site was amazing went there 3 times and wasn't disappointed once. Staff are also very friendly.
There was no glass on one of the windows it just had the fly screen on it so the cool air from the air conditioner was blowing right out the window and also the biting midgeys could still get through they're that tiny so don't forget your insect repellent. The biting midgeys were all over the bench so couldn't leave food on it.
Love the pool and how central the resort is to everything. Staff are helpful to.
have stayed many times at the resort but this time have noticed that it needs a lot of work on it , now showing its age.
Excellent Swimming areas/pools. Gated Community. Quiet. Reasonably Priced. Plenty of Air Cons in rooms. Child Friendly. Garaged Parking for Hire Car.
First room 314 was a view of a childcare centre and the road. Asked to be moved as pictures of the resort told a different story, on being told not all rooms have views was moved to a room with a view right next to Pools. :)
Size of the apartment was good. The bed was firm. The staff very helpful.
The furniture was very uncomfortable. The TV was not visible from the bedroom. No elevators when carrying luggage to third floor, with all common areas always hot and humid. Picture was on the ground for the week we were there. The dirty linen bag was on the floor for 3 days in the entry. No cold water in the fridge on arrival, no ice in the trays. The closest pool to us was closed for 2 days, very inconvenient. I would likely not stay again in this resort, prefer to pay extra and have more service facilities.
The pools were fantastic for a family. White sandy beach edging on two pools entertained our toddler for hours. They were very clean as was the whole tropical environment. Coffee at Medusa Cafe on site was also excellent and so convenient. Being a little away from the main drag was also positive for us. We were very happy with out stay for 5 nights.
The apartment had everything you needed but the lounge area could have been more comfortable. Also the internet was not available in the room but it wasn't a huge problem for us.
Great place to relax and unwind
Loved it was a central postition to everything, the kids loved the pools. and very roomy rooms
Location, pools, unit
no wi fi connection
We liked that we got a room near the pool. I requested this when I booked in June. Staff helped me to change this as I did not get one at first. My swedish friends loved the pool area and the pool. Very clean and very nice. It was a high light. The shop was also very good, wide variety and cheaper than the IGA around the corner. The staff was really nice and helpful.
Spare bed was so uncomfortable that our friend had to put the sofa cushions under the mattress. Outdoor area (balcony) could be done up nicer. Looks very old and tired. A coffee shop/bistro would have been great, there was a closed down one near us.
Great pool and BBQ area on doorstep Gated complex Very quiet Apt was huge! Could have stayed for a week or two!
No resturants or cafes on the complex Bar only opened at 5pm Quite a walk to anywhere
Beds were comfy
Planes too loud Couch was u comfortable No homey feeling at all
Beautiful spacious unit, very clean and awesome value for money!
Car parking, not enough spaces!
The staff were so helpful and agreeable. Beautiful Pool/BarBQ areas and lovely surrounds. Apartment was very spacious, not brand new but everything working as it should.
I can't think of anything I didn't like, except maybe the sound of workmen. But I guess they have to update bit by bit and the workmen weren't very obvious, just a little noisy with their tools at times.
A bit dated but facilities were great for the kids - pools, tennis, close to Cairns. Everything was very clean and tidy. Would love to return!
Very spacious rooms in apartment
No wi-fi reception in the room Difficult to park if need more than 1 car space
Pools, size of rooms, parking, friendliness,
Rooms a bit tired. No bedside lamps or tables. Dirty carpet. Quite expensive.
The choice of pools was great and even better that we could step out our door straight to pool side.
Wasn't greatest by friendly staff and organised shuttle bus from airport didn't turn up
Our room was not adjacent too pool complex as the advertisement showed. No in room wireless,you have to be kidding in this day and age.
Variety of pools quiet relaxing atmosphere
Closeness to the Airport
Lap pool and other pool facilities. Room was a great size, very clean and tidy and comfortable bed. Shower was awesome!
Stairs to get to our room, having to carry luggage. We were in room 1004.
The room was very spacious and had everything we needed. Comfortable and easy access to everything at the resort. The pools are fantastic. We'll be back!
No restaurant, not a huge issue but would have been good after a long day.
Facilities Traded the distance from the town centre for the great pool areas and walks in the botanical gardens and along the boardwalk into town reception staff friendly
better information about attractions and how to get around, in the room.
Loved the pools!
Being inundated with cigarette smoke.
I loved the space of the apartment and having everything I needed. I was able to pop out and grab a few groceries and felt right at home cooking in the kitchen. Even had some relatives over for a BBQ. Saved loads of money not having to eat out at every meal on our holiday. Also loved the private pool access from our own gate off the patio. It was awesome. The little convenience store was also awesome, and loved that it was a little bottle shop too - great to have a sneaky wine once the little ones were in bed.
The size of property, close to the pool. Well appointed kitchen, laundry, bathroom. Gardens.
A reported continually running toilet, very annoying especially at night. Broken towel rail broken also reported not attended to. The reason for staying was the spa which was not open.( false advertising) No wfi frustrating.
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