The Victoria Hotel - an All Seasons Hotel  

The location is fantastic if you want to be in the middle of the city and close to shops. It has easy access to trams and is close to some great eateries.

The room was slightly out-dated for one of the 'new' Heritage Rooms. The walls were dirty and it seemed as if a simple paint job would brighten this room.

Easy to find location, staff very helpful, clean room.

It was a little hard to find the room, the airconditioning was too noisy.

never have problem with their service n everything is great.

room and location

Friendly staff and location

It is a nice, value for money hotel. The location is ideal if you want to shop in Melbourne or want a look around the city center.

My first booking was in about 1959, and with every subsequent casual booking, I've found the hotel comfortable, good value for money, and convenient. This is basically unchanged in 2011.

I was unaware that the hot-water service was turned off at about 4pm on Thursday 22nd September, for Room 417, so was forced to have a very uncomfortable cold shower before an important evening engagement. Either I should have been offered another room, or I should have been advised as a matter of courtesy, that hot water was not available to my room for a given period. This appears to have been a major communications lapse between Maintenance and Reception, or a failure of procedure by Reception; it needs to be addressed under hotel staff "procedures and policies".

Ideal location.

Hotel bar closed early

Its convenience to the City

All good

The service was adeqate but there was no baggage service to the room for our baggage. This was a problem as I was traveling with my 10yr old grandson. The room on the 3rd floor had no view but was a very big room and we loved it. Overall we would stay there again but we were put up at the hilton south warfe for our last 2 nights and that was a far better hotel.

Service was not great

Fantastic location, easy walk to chinatown, and pubs..We were in 2113, and found the bed really comfortable..and the room very clean..Willing staff at reception, to ring for star bus and arrange pick up, for us..

Bit smoky smelling walking to the lifts, but not too bad.

Central location and frendly staff. Comfortable bed and lovely soft pillows. I liked the separated newer non- smoking section of the hotel where I stayed.

Noisy fridge right by bed and noisy air conditioning , dirty ceiling grllle above bed with falling lumps of dust ,however this was pointed out on comments card, reception concerned and am confident this will have been rectified and no longer a concern.

there needed to be more light in the bathroom, the shower screen door is going to fall off soon, I think guests should be able to use the lifts in the middle of the building - it is an absolute rabbit warren upsatirs - when i arrived there was not a porter to help with my bags