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215 Little Collins Street, Melbourne Central Business District, 3000 Melbourne, Australia – Show map
Excellent location – rated 9.3/10! (score from 1179 reviews)
Rated by guests after their stay at Ibis Styles Melbourne, The Victoria Hotel.
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Ibis Styles Melbourne, The Victoria Hotel's staff speaks: Chinese, Filipino, Hebrew, English
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Pool Table, Sauna, Hot Tub, Indoor Pool (all year)
Food & Drink
Internet via modem is available in the hotel rooms and charges apply.
WiFi is available in public areas and charges apply.
Public parking is available on site (reservation is not possible) and charges apply.
24-Hour Front Desk, Currency Exchange, Tour Desk, Baggage Storage, ATM on site, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Fax/Photocopying
Non-smoking Rooms, Facilities for Disabled Guests, Elevator, All Spaces Non-Smoking (public and private)
Chinese, Filipino, Hebrew, English
From 2:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 15 years stays free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
Extra beds are not available.
All older children or adults are charged AUD 36 per person per night when using existing beds.
The maximum number of cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 7 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 1179 reviews
Value for money
Show reviews from:
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Batman’s Hill on Collins is in Melbourne central business district, across from Southern Cross train station. It has 2 stylish restaurants and 2 bars, plus 24-hour room service.
Score from 938 reviews Very good
Central City location, close to transport, easy to pop out for a meal. Efficient check in, friendly and helpful staff (except the barman lacked knowledge of some common mixed drinks). The hotel was quiet and restful even though it was right in the city.
Luggage lockers were very difficult to access due to narrow spacing. Couldn't even fit a standard sized suitcase in and quite pricey as we had a late pick up. Not a practical solution to storing luggage when they are so tightly lined up that standard luggage doesn't fit. It did leave us with a bad impression after an otherwise pleasant stay.
We were able to check in before 1 pm
We were put in a room that stank of vomit. When I suggested a new room as the room smelt of vomit they said "oh, we thought housekeeping had cleaned that room!!" The rooms are old, basic and no better than a 2 star motel
location was convenient to what we wanted to do Room rate was on the cheaper side for Melbourne but you get what you pay for.
The room was too hot, however when we put the aircon on it was too noisy to sleep with turned on. My biggest disappointment was the food at the restaurant that is part of the Victoria Hotel. I am not overly fussy and try to find the best in anything but the meal was a huge disappointment, Both our meals were cold and the rice was gluggy with brown spots on it from standing way to long. I told my husband that it wasn't that bad but the next day we had breakfast that was included in the room rate at the same place and that was cold as well, eggs over cooked, toaster only worked one side, bacon undercooked and scrambled eggs had been in the bain-marie for way too long as they had set and coloured brownish and was not appetising at all. The breakfast cost if not included in room rate is $16.50 each which should be of a better standard than that.
The hotel was very close to what we wanted to see and do while in Melbourne.
the room didn't have the best of views,but that was okay
The room was a decent size, the bed was comfortable, the shower was hot and the location was excellent. I would certainly look to stay again if I am ever in Melbourne.
Slightly disappointed that apart from the bed being made and bins emptied, there appeared to be no other tidying of the room (no cleaning of sink/bathroom floor), there were also a few marks on the 'clean' towels.
The room was a long way from the lift and the gym.
Location was good
Except for 1 male staff member who was excellent the rest were only average in fact not helpful at all it was a bit like a rabbit warren hard to get out if there was a fire
Rooms are very comfortable. The bar/lounge area on the mezzanine are just fabulous. The location is perfect - step out and you're in the heart of the city. Great value for money.
Nothing to dislike.
My room was near the swimming pool and yet I did not hear any sound from inside of my room
The air conditioning fan even at low speed was noisy pand I had to switch it off
Location and customer service
Staff were friendly and helpful.
Great location, clean room, quick check-in, good facilities, helpful staff, good size room, good value for the price.
Some of the room doors are loud when they close. Unfortunately for us there were some party guests on our floor who took delight in slamming the doors in the middle of the night to wake people up. Would recommend you call the front desk if it happens to you if you can bother yourself getting up. Soft close doors would help. Apart from that it was a good stay.
Location is perfect & we booked hoping to hear the grand piano being played.
Air conditioning couldn't be changed, too hot, told by staff to 'open a window'. Hot water not hot, even after 2 showers. Have stayed before & enjoyed listening to the wonderful lady play the grand piano, missed her. New decor has taken away much of the history & personality. Noticed absence of female staff. No porterage offered even though he was standing at desk.
Location is perfect, coz it's my first time visiting the city and I find it really comfortable and really enjoy my stay. I'm coming back here for my next trip and I cant wait. Worth every penny :)
Nothing actually, just the noise from another room. But it doesnt really matter for us coz it doesn't really loud.
Location is excellent and the staff were very pleasant and welcoming. The rooms are very comfortable too. Good value for money.
Need fresh air
I liked everything about it apart from the lack of room service
I didn't like that there was no room service for breakfast
Walking distance to everything, clean rooms and comfortable bed. Staff were friendly and helpful. Really enjoyed my stay!
Room and bathroom size; TV programs; check in and check out quick and efficient
Very noise air con.
Very helpful staff. Very comfy room for price and my needs.
Room key didn't work first time. Bathroom had a musty/drain smell but wasn't a problem with door shut.
love the location, staff friendly
Rooms tend to be a bit stuffy and the air conditioner very noisy
Very handy location
On early arrival our luggage was stored at no cost.On leaving we were asked to pay for a locker rather than have it stored at no cost.
Cheap parking and excellent location.
The bedroom carpet had not been vacumed before we checked into our room.
view of narrow dirty courtyard
The location of the hotel is suitable for everyone that is planning on sightseeing in the city or is traveling to Melbourne for the first time. The hotel has friendly staff and is very helpful with requests. The hotel itself has just gone through a refurbishment and the rooms are well-equipped.
The hotel is contorted and the corridors would need some refurbishment and modernisation. The bathrooms are relatively small.
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