The York by Swiss-Belhotel

The staff were incrfedibly helpful and friendly. Booking and checking out were really easy.

Would have liked free wi-fi in the unit. Most modern hotels are offering this now.

Location, close to all attractions & facilitites in Sydney CBD. Comfort of rooms and in particular beds & pillows.

That I got away

The bathroom stank and we told staff but nothing was done about it....not happy

approach of the staff, services and facilities,

The location between Circular Quay and Darling Harbour is fantastic. We have stayed before and like the central location to see the parts of Sydney that we want. It is ideally suited for families with smaller children.

The price has risen considerably since our last stay. This coupled with the strong Australian Dollar against the Pound and Euro is making staying almost unaffordable.

Very spacious with modern furniture in good condition with very helpful staff. Good location , everything is approachable from here by a few minutes walk: Darling Harbour, harbour Bridge, opera house, botanic garden. plenty of good restaurants a stone throw away.

Everyone we had contact with at the hotel was very helpful, interested and really pleasant. There were 3 single women staying in a 2 bedroom apartment and we found the roominess of the apartment really comfortable for a group of friends.

Everything about the staff and the room was perfect except for the very uncomfortable sofa/lounge suite. It was so hard it was impossible to sit on.

The sofa/lounge in the living room was very uncomfortable, rock hard in fact.

The facilities were clean and easily accessable. Staff were helpful. Any requests/concerns were dealt with quickly. Spa and pool were excellent.

I found it a bit constly for what we got however that is probably the same throughout CBD Sydney. The Couch was uncomfortable to sit on. There could have been a couple of chairs outside both balconies - not just the one

The staff were very nice and friendly and helpful, clean rooms a fairly modern which looked great ,great location.

TV too small for the decor it did not suit.

The staff were great. The location was excellent, in walking distance of the rocks and very close to the Wynyard train station. The apartment was enormous.

The apartment needs a little update. The bathroom taps leaked. The kettle leaked. The internet charges were too high.

Room was neat and clean - was worth the $ spent

no cafe/bar

We really liked the location. It was central; you are able to walk to Darling Harbour, the Rocks and the city. All transport services are within walking distance too.

The apartments are not necessarily what you see on the internet and they are not necessarily refurbished as stated. We were extremely disappointed as the apartment we had changed to was not clean and belonged in a budget hotel.