The Haven Inn Sydney  

I was very happy with the service of the staff. Every staff member I encountered either over the phone or face to face was attentive to every question or request I had. The staff were honest and polite, and in regards to my leaving a personal possession behind (I wish I could remember the staff members name) she called me as soon as they housekeepers found my necklace and she told me that if I was happy with her posting it to me she would organise it right away. Loved her for it! :) Beds were quite comfortable as well.

I opted for the room to be smoking, I thought there would be an ashtray in the room but I couldn't find one.

Excellent location for very reasonable price. Swimming pool was the surprise bonus.

It is a clean and tidy place to stay (although a little tired these days) without paying ridiculous city prices.

Nothing to complain about. I realise at that price it wasn't going to be the Hilton.

I requested to be on the 1st floor for health reasons and was put on the 3rd floor which meant I had alot of difficulty getting up the stairs. When I asked about it I was told they had not got my request and the fellow was not very pleasant about it.

Close to rpa Allergy Unit by bus. Iron & Ironing board, hairdryer standard for rooms. Great water pressure, comfortable beds. Undercover parking (tight) affordable optional extra. Short bus trip to city. Management took the time to call me re an issue with the room. .

Parking tight for medium to large cars. Management not aware of multiple faults in room of first night stay (Air con, tv, fire alarm not working, No lock or screen on window). Remedied with new room second night, would give much higher rating if we had this room both nights. Some may find the stairs a problem to the third floor.

location, clean pool, clean bathroom, clean bedding, towels changed daily

carpets shabby and need a clean

The staff were very helpful with having the room early and allowing us to leave our car the following day.

The air conditioner didn't work and there was a fan provided but would have liked to have known prior

We love coming to the haven inn and have not stopped recommending it to families with children who love the city. Glebe is marvellous and the staff at the hotel are very freindly and accomodating. The lovely outdoor pool is definately a draw card - the kids love it!

Location is fairly good, close to city center

This is a terrible hotel, by far the worst I have ever been in my life: rooms are dirty, furnitures broken, walls broken, floors humid and wet; corridors look like the one in a condo of a building from the 50s that has never been renovated. I would not pay more than $30 per night to stay in such places. Last of the problem was that the hotel does not offer any breakfast service, despite what they say in the hotel description. How can they describe the room that I stayed as "superior" ???

Close to city

Dirty room no towles wood tiles missing on floor toilet seat broken room was not cleaned the second day or coffee or milk or soap replenished again no towles ihave photos as proof smoke alarm was missing

The price for the location of the hotel was good value. Room in general was clean.

The shower wasn't very clean and it was very noisy. Not sure if that was just because of the guests staying that night or if it is always like this.

Relaxed,personal service,my daughter left something valuable and they found it straight away and I could pick it up. The pool was great and they weren't too precious about rules