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23 Ferny Avenue, Surfers' Paradise, 4217 Gold Coast, Australia – Show map
Excellent location – rated 9.1/10! (score from 1284 reviews)
Rated by guests after their stay at The Towers Of Chevron Renaissance.
|Three-Bedroom Apartment with One Bathroom|
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The Towers Of Chevron Renaissance's staff speaks: English
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BBQ Facilities, Outdoor Pool, Grounds, Sun Deck
Sauna, Fitness Center, Hot Tub, Indoor Pool, Game Room, Playground
WiFi is available in public areas and charges apply.
Wired internet is available in the hotel rooms and charges apply.
Free private parking is available on site (reservation is not needed).
Vending Machine (drinks), Vending Machine (snacks), Tour Desk, Baggage Storage, Fax/Photocopying
Safe, Shops (on site), Non-smoking Rooms, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 2:00 PM
8:00 AM - 10:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children or adults are charged AUD 35 per person per night for extra beds.
One child under 2 years is charged AUD 50 per stay in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 1284 reviews
Value for money
Show reviews from:
close to beach, eateries, shops and amusements, heated pool, the lagoon with sand bank should be good for kids.
parking. every unit or unit occupier should be given a designated car park.
Location was great. Apartment had great views and was spacious.
Not all of the lifts were working. We had to wait a long time to catch a lift. There was no air conditioning through the corridors and it was incredibly hot and uncomfortable.
I enjoy the ability to have my luggage in a safe place after check out and being able to use the facilities after check out. Organising tour travel arrangements is easy and staff are friendly.
The lady in the resepsjon, she was very friendly.
Difficult parking, the rom was dirty and worn out. We had booked for 2 days only and booked in late. We only stayed the night and checket out the morning after.
Good area and very nice pool area.
Room we got was located next to the room where all the aircon systems control room and the noise all of the time was so difficult to listen to especially at night! If we had a view it would have made a difference but we looked at the street as we were on the first floor. Bit disappointing!
I like the location, the bed was comfy, there was Austar in the tv room
The rooms were abit dodgy like markings on the walls, no mats in the house when it was a tiled floor and I was scared someone would fall over because out side was wet and there were no mats to drive your feet, house keeping didn't come up at all
No one changed our towels or bedding over the 3 days we were there
Nice view good location and facilities
Lifts are too few at peak capacity. Long waits
both pools gym sauna & spa
hole in wall dirtiness around the edges of all rooms flies coming through drains low floor = view of trees
The facilities need maintenance done. Our room had bugs and a broken lock.
Didnt like the fact that the air con was on a 4hr timer! Got disrupted sleep having to get up to turn on air con through the night in the middle of summer!! There was no air conditioning in the lift or the lift-well, again very poor in the summer time. Kitchen was poorly stocked so we had to go and buy certain utensils... Real shame as I had heard good things about the place!
Chevron Renaissance need to get on top of their maintenance. We had two blackouts whilst we were staying there (I was stuck downstairs once with my families dinner for an hour), and three times the air conditioning wasn't working.
Accessibility to everything. Clean apartment Fantastic facilities
Undisclosed existing damage to aspects of the room. Access key was not working initially.
The hotel was lovely. Kids loved the pool and the Foxtel.
Would of preferred not to of been on the same level as the pool. It was quite noisy.
the unit was great, clean and in a great location would stay again at chevron had a great holiday
the parking was a little bit of a hassle there seemed to be so many reserved and private parks not enough for guests
The room, the views and the facilities
Waiting time for the lifts on occasions
1st of all! Had no air con from the moment we arrived! Was assured would be fixed that night! Which it wasn't! Second day/night still no ac and thsn the power was out for couple hours! We had to sit in the main foyer and dry/straighten our hair and do our make! It was my bday night out! Not happy! 3rd day, still no ac!!
We liked indoor pool and great location also easy access to surfers and shoops.
location Pools Beds
Central location, good accomodation and the pool area. Vey clean and courteous and helpful staff
The wait time for the lift and no airconditioning in the lobby areas whilst waiting for the lift. It was too hot and uncomfortable.
Very central location and great facilities.
Nothing to mention.
The room had excellent views which were different from each balcony. The room had all facilities that you could need and was very clean and tidy.
When checking out staff didn't ask how my stay was, all they said was yep, that's all done. Bye!!
Spa, Indoor - Outdoor Pools
Lift getting long queues and waiting time for lift during checkout hours everyday
Pool and the view
Room without the aircondition for our first night and the staff who didnt care except for the security
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