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23 Ferny Avenue, Surfers' Paradise, 4217 Gold Coast, Australia – Show map
Excellent location – rated 9.1/10! (score from 1204 reviews)
Rated by guests after their stay at The Towers Of Chevron Renaissance.
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The Towers Of Chevron Renaissance's staff speaks: English
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BBQ Facilities, Outdoor Pool, Grounds, Sun Deck
Sauna, Fitness Center, Hot Tub, Indoor Pool, Game Room, Playground
WiFi is available in public areas and charges apply.
Wired internet is available in the hotel rooms and charges apply.
Free private parking is available on site (reservation is not needed).
Vending Machine (drinks), Vending Machine (snacks), Tour Desk, Baggage Storage, Fax/Photocopying
Safe, Shops (on site), Non-smoking Rooms, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 2:00 PM
8:00 AM - 10:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children or adults are charged AUD 35 per person per night for extra beds.
One child under 2 years is charged AUD 44 per stay in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 1204 reviews
Value for money
Show reviews from:
Staff are friendly
I thought I booked a room with a kitchenette but it wasn't.
Loved the apartment great pools and gym ,staff 10/10 would stay again
The location was fantastic. The rooms were spacious.
The washing machine didn't work properly. The dryer only worked on hot. The fridge leaked. The majority of the staff were not very friendly, boring in fact.
Good location, good room except it fridge was filthy
Staff were not friendly and made me feel like they didn't want us there.. Room was not equipped for a family (gave us one fork etc) also bond was not released when we were told it would be!
Location is very good
Found Condom packaging under the Sofa pillow. Bin was dirty and stinky. The just left the extra bed in the room with all sheets on top without doing anything. They don't provide any service! I've been told the are not allowed to make it up By law. Room cleanless is not good at all. Wouldnt recommend this place. Only good thing is the location
We have been here many times and always find the location fantastic. The size of this three bedroom unit was great. Perfect in a grandparents with grandchildren situation.
The unit was in the older tower and could use a bit of an update . The beds were very uncomfortable and the kitchen considering it should cater for six adults was grossly under stocked . We had to put and buy a mixer and pizza dish and a mixing bowl. The clock needed a battery and the cleaning was not up to par.
Location and pool
1. Hygiene/cleaness of room - vomit smell behind bed - hand prints/finger prints all over dining table and not wiped down - shower drain blocked. In 2 minutes of shower water overflows to floor due to blockage. Shower heads corroded so flow is like a high pressure hose - main bathroom shower leaks onto floor leaving large puddle in front of toilet - plaster repairs all over and have not even bothered repainting - elevator and corridors don't even have air conditioning.. Very uncomfortable lugging luggage up two ends of the building and two separate elevators to get to your room from lobby - room needs complete refurbishment. Room made you feel like you needed to shower.. Dirty!!
Only poor service
- No room service, even need to make up the room by ourselves. - Dirty living room. - No enough shampoo and body wash as we have 4 people.
Apartment was dark and filthy, spent first 4 hours cleaning (read comments by many others on net and realised pointless complaining, so I went and bought cleaning products at the supermarket below - one of the only two positives about the building). Bathrooms horrible, urine all over toilet walls, and sinks & showers covered in thick black scum. Tiles hadn't been cleaned in years and the floors throughout were sticky with dirt. All walls and surfaces covered with children's fingerprints, food and drinks. White lamps in all rooms were yellowing, and all stained and damaged. Laundry was filthy, lint piled high on floor in corner. Aircon permanently set to go off after 4 hours which you can't change, (was told by reception when I called "it was a work place health and safety issue"? and hung up on) no remotes to turn it back on in bedrooms in the middle of the night. No deadlocks or security chains on front doors. Was right above very noisy highway/intersection, and continuous smokers on the balcony below, so had to keep doors closed 24/7. Terrible natural light, (looked straight into office block windows). Permanent tenants next door propped front door open with shoe to main corridor and continuously burnt food in wok, so my apartment flooded with smoke and burnt food smells EVERY night. Was amazed in a high rise building fire alarms never went off once. Tenants were also very noisy to early hours, they had friends living on the same floor so constantly banging on doors and moving between apartments. Lifts jam packed day and night and you had to wait ages to access. On check out, (late flight) baggage storage door at reception was left open continuously and was free for all (no supervision). I have stayed in many places in Surfers over the years and never had an issue with any of them. I couldn't wait to check out of this one though - awful!
Fantastic location.Walk to the beach and shops. A short drive to the theme parks.
Parking was challenging.
Location and close proximity to everywhere
The facilities for what they charge could be better
It beautiful outdoor swimming pool, nice and cozy indoor pool, wonderful Jacuzzi next to the indoor pool, the tremendous view from the balcony and the most important is, it located right in the heart of Surfer Paradise. Surely, I will make another booking at this place for my next visitation.
surprisingly, there is nothing I dislike from TToCr.
Comfortable, clean & walking distance to most nice spots in Surfers Paradise
My request for high floor & 2 single beds in both rooms were either ignored or booking.com did not pass on this request to the hotel, as I observed occupancy rate was pretty low during my stay
Good location. Central to everything. Spacious and comfortable apartment.
Chemical smell and smoke coming from oven when we turned it on.
Loved everything about the place,location,facilities,room was excellent & great value for money.Would definitely recommend and stay again.
Didn't dislike anything
Loved the location Loved the design, furnishings and layout. Great balcony to watch the Gold Coast goings on. Very well appointed apartment with every conceivable appliance, utensil, drink ware etc. Parking was terrific. Unfortunately didn't get a chance to have a look at the pool.
Sorry guys but our apartment which was 3022 was quite noisy as we were on the 2nd floor. Didn't stop us sleeping, just made it a little unpleasant. Couldn't fault it otherwise.
Best location ever. Lovely view of the river.
Great beds and comfortable furniture. Easy access to shops etc. Good kitchen and laundry. Could easily stay longer. Quiet with doors shut. Staff very helpful and friendly. I would stay again. Great price.
Paint peeling off bedroom wall and bathroom tiles dirty and grout mouldy. I wouldn't stay on that floor again because of the surrounding bldg's airconditioning noise. But it was ok because of the heat (we didnt want to open doors and couldn't hear it with them shut) and price.
Its not what i would call 4star the apartment was very average
We travelled with my sister and her daughter from Ireland and would say we were all impressed with the apartment I have stayed in a few over the years and this was 1 of the better ones...
Children in the spa pool without parents had too chastise a few of them as there didn't seem to be any staff in the pool area and it was busy. The bed could do with an update .
Great location Great spacious apartment Would definitely stay again
Too minor to mention
Location of the towers is excellent,
The units could do with somme updating and new furniture, fittings and paint work. Accessability into certain towers after hours can be a challenge. The unit could have been cleaned a little better
The very comfortable apartment - the fantastic view from the 15th floor , and the facilities
Nothing I didn't like ..
Loved that they had such a selection of swimming pools to suit anyone at anytime. The shopping centre being located right next to the elevators is also good.
Our room was not stocked with anything. I had to go to reception for a frying pan, dishwasher detergent, dust pan and broom. It was also quite dirty, the stove top was not clean and the balcony was a mess
Hotel room filthy Urine in the bath A used pregnancy test in bathroom drawer Cleaners didn't remove it even when we asked them to do so, was still there when we checked out Leftover pizza on the lounge from previous quests, We had to clean our own bathroom with bleach before we could use it Toilet stunk, the water kept running There was left over frozen food in the freezer from previous quest No 24hr house keeping Dried brown sludge on elevator buttons Elevators were awkward to use, one kept dropping floors No pool towels available
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