Travelodge Newcastle City  

Friendly and helpful staff; comfortable room

Broadband internet wasn't the quickest but was adequate; ethernet cable was too short for me to work at the table

The staff were super friendly and great to the kids. The rooms were comfy the bed was great. Did not eat there so don't know about the food. Overall we were happy.

Location, price, value for money, quiet, clean, convenient and comfortable

hallways were depressing and dim as was the ugly car parking area

Warm and cosy atmosphere

convenient to city, bars and whatever train station

the hotel feels worn and old

The room size was fine

The room was not vacuumed properly. There was hair built up in the sink in the bathroom. There was mould on the plugs and surrounds in the bathroom. There was a numerous cockroaches in the room, walking around on the walls and in the tea and coffee cups and cupboards in the room. Although we made comment of our disappointment there was no offer of compensation etc.

Great Location. Staff very friendly - Rooms spacious and comfortable! Will stay here again definitely.

Carpet in main hall areas needs either a good clean or to be replaced.

a good weakend

Staff were friendly and helpful

When I booked the rooms it said including breakfast but when I actually got to the hotel they told me that breakfast was extra.

large rooms, location,

choice of menu and price at in house restaurant. did not eat here. paid parking, did not use. Dark hallways

We thought the Travelodge Motel was extremely good , the staff were courteous and helpful. the room was clean as was the linen. we had adverse reports prior to our stay and were apprehensive. The position was excellent for our purpose.

Dont like shower over bath. Did not like having to pay extra for parking. There was a musty smell in the corridor. The door did not close on its own.

Staff were fantastic - more than helpful.

the room was clean and had very nice facilities the buffet breakfast was good

parking was an additional cost, many hotels have free or smaller cost for parking we had a view of a empty lot

Great location, close to bus transportation and also Newcastle wharf

Good staff service

The lack of a top sheet on the bed

Fantastic PR, flexibility & courtesy. Our show was cancelled, rang & changed dates, then we took ill. Rang again & received OK for grandson to take our booking. He then forgot the correct date. They checked with us & allowed grandson to stay the following day. Now that's service for you!! Thanks from us & our grandson.

I thought the hotel looked a bit old and tired maybe time for a facelift. Also some bigger towels or two person would be good when you need to wash your hair etc.

The size if the rooms, the convenience to the town centre.

The expensive Internet connection, but this is common in Australia. Asia provides this for free.

Location near Marketown.

The cockroaches. The noise.

Was close to most attractions...walking distance....rooms where nice and dark in the morning....

You could hear noise at times from other people....not enough undercover parking

We were in Newcastle to visit friends and had previously stayed at a local motel, was really impressed with the Travelodge, the room was spacious, clean and comfortable

The fact that there was not a hairdryer, normally it is in most hotel/motel rooms.

Convenient to the city Breakfast was good

Room was small and stuffy Noisy in the early hours of the morning.

the reception staff were great.

we were a bit disappointed with the breakfast - limited range and very overcooked eggs.

How close it was to shops and the beach

Loud groups of young drunk people keeping our floor awake by yelling and running up and down the corridore from 2am to 5am in the morning. Even when I asked them politely to keep the noise down, they continued and also took it on the street. It completely ruined our stay as we could not sleep.

Clean, close to everything and great value

When I wanted to get my husband to check in he had my credit card and staff would not let him in to the room and I was in a wedding so I was 2 hours away before I could get there it was very inconvenient even when I rang the staff 4 times to confirm who I was! He fell a sleep in the car for 2 hours