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155 Esplanade, 4870 Cairns, Australia – Show map
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112 verified reviews
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Waters Edge Apartment Cairns's staff speaks: English
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BBQ Facilities, Outdoor Pool
WiFi is available in the hotel rooms and charges apply.
Free private parking is available on site (reservation is not needed).
Car Rental, Airport Shuttle (surcharge), Tour Desk, Baggage Storage, Babysitting/Child Services, Laundry, Fax/Photocopying
Paid WiFi, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, All Spaces Non-Smoking (public and private), Air Conditioning
2:00 PM - 8:00 PM
7:30 AM - 10:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 2 years stay free of charge when using existing beds.
All children under 2 years are charged AUD 5 per person per night in a crib.
All older children or adults are charged AUD 30 per person per night for extra beds.
The maximum number of extra beds in a room is 1.
The maximum number of cribs in a room is 2.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
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Based on 112 reviews
Value for money
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Excellent location with great views. Very friendly and helpful staff with great local knowledge. Highly recommended would happily return.
Couldn't be faulted
Great range of facilities Comfortable and spacious apartment Super view from balcony over the sea Reception staff extremely helpful
All good. Nothing bad at all
Our favorite part of our stay was the swim out pool. We stayed during the summer and before and after touring, the kids were in the pool morning and night. Apartment was stylish, modern, had every amenity needed in kitchen and bathrooms and even a separate laundry room. Tania and Greg were very helpful! Would definitely go back.
One bedroom would only cool to 22 degrees but with ceiling fan not a problem. All other AC worked full force.
wonderful apartment in a great location - plenty of room for a family stay
Excellent location and size of the rooms
Cost of Wifi, poor house keeping
The pool was amazing, lots of space, really close to everything in town.
Overall the staff were lovely however there was a gentleman on reception who was quite rude on several occasions
1 Location 2 Apartment size 3 Fans in every room 4 Helpful reception staff 5 On-site pools 6 Quick response for necessary repairs
1 Vacuum and other cleaning equipment was locked away. 2 Daily service was for towel replacement and bed making only - no cleaning (see note above we could not clean if we wanted to) 3 Furniture and equipment broken or not in good condition e.g. chair legs (but repaired quickly), loose taps (also repaired quickly), outdoor ceiling fan loose, DVD controller needed batteries - plus no instruction on use (i.e. we could not use on the first day) 4 Security system in place, but garage roller door left open most days - defeating the purpose of security 5 Front of the building needs repaint - long rust marks down the building. Does not look five star.
The size of the apartment was bigger than I imagined. The kids loved TV's in their rooms and the fridge with ice/cold water for drinks.
One A/C remote didn't work and their was no powder for the washing machine.
Very nice apartment indeed. Direct access to the pool was an advantage. The apartment offers lots of space, three bedrooms, 2 bsthrooms and a large kitchen/dining/common area. Nice terass with dining table and sun chairs/beds. I would strongly recommend this apartmentcomplex. There is an underground garage with a "private" parking garage. To mention one downside, the internet is not free and costs s fortune if you want to use it. Cairns offers a free WiFi downtown. We used this.
No free internet. You would expect this in a 5 star accomodation.
Location was excellent.
Stayed five days and room was serviced on one day. Beds were made on one day. When I complained I was made to feel as if though I was lying about the fact that the beds and rooms were not made and apartment not serviced. I requested the manager to come and have a look and he argued with me and said he was unavailable as he was busy. Not acceptable under any circumstances. Prices paid were way above the value received. Should actually receive a refund.
Location is good. Stuff is helpful. pool is good. room is large.
Very lack of maintenance. The Air conditioning in living room does not work at all. the phone does not work. even the door lock does not work properly. The internet speed is far too slow and does not reach the commercial level. So comparing with the money they charged it is 100% not worth. With same set up I am not going to stay their again.
We had a 3 bedroom swim-out apartment,spacious and very well appointed,modern and clean.We all loved the pool and location was just right.Would definatly recommend it.
A little difficult getting the stroller and luggage to the room and the room service menu needs to be up-dated.
We liked the entire set up!
Very difficult to say....
All good.Access to the pool and also close to town
We weren't there long enough!!!!
The space in the apartment The comfortable beds the view from the balcony The easy access to the town The swimming pools
The access to the pool outside and the convenience to Cairns town
Loved the spaciousness of the apartment had everything we wanted and needed. We were able to walk to the city centre, night markets and enjoyed lovely walks along the esplanade. Coffee and evening drinks on our large deck every day.
No BBQ on site Rooms not fully serviced daily
nice accomodations directly across street from park/beach quiet location, but only a short walk to great restaurants & nightlife on the esplanade
air conditioning did not work in living area limited ocean view from 2nd floor balcony
great set up for a large family in a perfect location.
not all rooms are as well appointed as each other, so plan who gets the master bedroom well in advance. lol
Good sized balcony, easy to walk into Cairns from apartment. Pool clean and used daily, management friendly and approachable.
Oven did not work right (over heated) had to ask for tea and coffee each day, carpets needed cleaning.
Location Pool access room Simple check in Friendly staff
When we asked for towels and toiletries it took a while
Our 3-bedroom apartment was very spacious, clean, light and luxuriously equipped. Loved the pool access. The staff were very helpful and pleasant. Overall, a most enjoyable stay.
There are a number of stairs leading to the reception. If you do not arrive by car, it may be best to leave your suitcases at the bottom of the stairs until you have checked in and then enter the building through the garage/lift.
Set up of apartment - had everything we needed, spacious and modern. Very clean and best bed I've ever slept in. Great location on the waterfront.
Sometimes a bit noisy with the kids' park opposite.
Hats off to Craig and staff ...they went over and beyond to make our stay with them a very memorable one. Great place for our family. They organized tours from within the facility...
The leaf blower in the park across the street - the backdrop of the ocean is ruined in the mornings with the guy using his leaf blower - surely he could start a little later!!!
location, friendly staff, apartment set out and pool access
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