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265 Little Bourke Street, Melbourne Central Business District, 3000 Melbourne, Australia – Show map
Excellent location – rated 9.3/10! (score from 1072 reviews)
Rated by guests after their stay at Mercure Welcome Melbourne.
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432 properties in Melbourne
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1075 verified reviews
They speak your language!
Mercure Welcome Melbourne's staff speaks: Spanish, English
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Food & Drink
WiFi is available in all areas and charges apply.
Wired internet is available in all areas and charges apply.
Private parking is available at a location nearby (reservation is not needed) and charges apply.
24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Baggage Storage, ATM on site, Babysitting/Child Services, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private), Air Conditioning
From 2:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child from 0 to 15 years stays free of charge when using existing beds.
One older child or adult is charged AUD 44 per person per night in an extra bed.
One child under 2 years stays free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 7 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 1072 reviews
Value for money
Show reviews from:
On Bourke Street Mall in the vibrant heart of Melbourne, Causeway Inn On The Mall offers comfortable rooms featuring a small refrigerator, an in-room safe and an LCD TV with cable channels.
Score from 1296 reviews Very good
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Score from 2116 reviews Good
On Little Collins Street in Melbourne central business district, Causeway 353 Hotel features stylish modern rooms with LCD TV, private bathroom and air conditioning.
Score from 2183 reviews Very good
Only 10 minutes’ walk from Melbourne’s central business district, ibis Melbourne Hotel and Apartments offers modern accommodations with flat-screen satellite TV.
Score from 1008 reviews Good
Staff gave excellent service, including at breakfast. Liked the free Wifi in lobby.
Wifi not free in room. No lotion in bathroom pack. I've been in other Mercure hotels and they have lotion.
Location, staff, cleanliness
The room is getting a bit dated
Position of hotel in CBD
Have to pay for WiFi
As we attended both tennis and cricket matches during the week we found the location perfect for the stroll to both, while still being in the centre of Melbourne and close to the (now) free trams around the city.
The hotel is a little tired, but the positives outweigh this negative.
Great location. Staff are always pleasant and helpful.
Lighting in the bathroom is a bit dim.
Room to small out dated bathroom needed a makeover very dark and dingey hallways and needed a good clean you can get better room for the money
no safe box in the room
We always stay at Mercure for its central position to tennis centre, shops & restaurants.
had to park car so far away
Location excellent. Good value. Staff friendly.
No free wi fi in room. Room and bathroom poky. Tv small and no where to plug in kettle but on the floor!!
We asked to have our room changed due to an issue with some men just down the hall. This was rectified promptly and with a smile. thank you
Gym should be opened 0500 to 2400
The staff were very friendly and exceptionally helpful. The location was fantastic - right in the heart of the city.
We had a standard room which was quite small, but this wasn't a problem as we were only at the hotel when we were sleeping. The bathroom was in desperate need of a fan as it got very hot and stuffy when you were showering.
Central location Efficient and easy luggage storage
staff excellent. No fake niceness, genuinely helpful on front desk and valet parking.
Hallways a bit tired looking _ carpet not awesome.
Room was tiny in size but friends had much bigger room. Aircon made terrible noise and whilst we were initially told the job was too large and we had to change rooms they then made us stay in the room and just deal with the hassle of maintenance in a tiny room. Room wouldn't be made up / have sheets changed Unless you put the note on the door which wasn't specified anywhere AND even when you did that it could be 3pm until your room was looked at
Staff are excellent, location is spot on
out of the 4 rooms we booked 1 had fleas in the bed and we had to move rooms. The staff couldn;t be more helpful but I can't leave a review without mentioning this issue
walking distance to all city centre locations. everything more than satisfactory. nice staff.got great room deal. huge room, kitchenette, coffee maker etc. spotless bathroom. very happy.
Location superb to major shops ShowsChina Town transport
The room was unbelievably small...shabby towels..
Staff were very helpful and friendly.
The outlook from the window was a concrete wall. I would not have booked if I'd known that, and if I had an option to opt out I would have.
We arrived early and they arrange a room for us.
paid internet in room and self parking far from hotel
valet service, weren't told of charges though. beds comfy, manage climate control yourself. good position.
shower taps way to low. 2 phone calls and 5 hours later got the single beds I requested in the first place over the internet, bit slack. had trouble working lift as did other guests, could of been explained.
The comfortable bed at a central location. Staff very polite and obliging.
Air con a bit noisy
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