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265 Little Bourke Street, Melbourne Central Business District, 3000 Melbourne, Australia – Show map
Excellent location – rated 9.2/10! (score from 977 reviews)
Rated by guests after their stay at Mercure Welcome Melbourne.
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980 verified reviews
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Mercure Welcome Melbourne's staff speaks: Spanish, English
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Food & Drink
WiFi is available in all areas and charges apply.
Wired internet is available in all areas and charges apply.
Private parking is available at a location nearby (reservation is not needed) and charges apply.
24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Baggage Storage, ATM on site, Babysitting/Child Services, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private), Air Conditioning
From 2:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child from 0 to 15 years stays free of charge when using existing beds.
One older child or adult is charged AUD 44 per person per night in an extra bed.
One child under 2 years stays free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 7 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 977 reviews
Value for money
Show reviews from:
In the heart of Melbourne, the historic Ibis Styles Melbourne, The Victoria Hotel is a 5-minute walk from the Bourke Street shopping mall and Federation Square.
Score from 1179 reviews Very good
Centrally located in the very heart of the city, this 4.5-star heritage-listed hotel has been restored to retain the feel and style of its 1913 origins, yet provides guests with modern technology and...
Score from 1822 reviews Very good
Enjoy some of the best views in Melbourne from the heated rooftop swimming pool at Hotel Grand Chancellor Melbourne. In the heart of the theater district, it has a choice of 2 restaurants.
Score from 1920 reviews Good
On Little Collins Street, Causeway 353 Hotel has stylish modern rooms with LCD TV, private bathroom and air conditioning. Facilities include a fitness center, a steam room and a business center.
Score from 2146 reviews Very good
Everything was great, the staff was awesome, helpful and the place is the coolest location I hoped for to visit the tourist spots in the city.
I had free or complimentary wifi but it had a limit, it would be great to have it for free. :)
room up-grade, location in CBD, cleanliness of bathroom, comfortable bed,
having to pay for TV & wi fi
So central. Lovely staff. Great restaurant
Confusing reception area
Very expensive tiny and outdated rooms.
disturbing smell in the room. noisy.
The location was great and the staff were helpful.
shower over bath was challenging. No separate taps required pulling device in tap to redirect the water. This did not work well.The temperature of the water varied during the shower and to reach the taps required bending over so the too -hot (or too-cold) water was directed to my back. The surface of the bath was slippery. The website showed a walk-in shower.
Great location. Excellent and helpful staff
No free wifi in room
Room, king bed is actually just two singles putting together..
Very Central to all the shops and restaurants
The waiter was rude a party of 6 for tea I put a complaint in the manager rang whilst we were at another venue no further contact very bad will not stay nor reccomend the mecure
The location of the hotel. Close to trams , trains and buses . Close to major shops and very convinient to shop unload and restock. The friendly service at the front desk and willingness to assist. Always with a smile.
Carpet. All facility so old
Location, Location, Location and the staff were soooo helpful and friendly
We have stayed at the hotel a number of times and we can't complain about value for money. The staff once again were fabulous.
Waiting forever for lifts and the comfort of our bed this time was not a good experience.
Fridge was noisy. Needs some updating
Location is central to the CBD
The room was tired - very tired. carpets needed stretching. Bath had big chips in the enamel Hand basin had chips in the side.
It seemed a small room for the amount paid, little untidy, could of done with a decent clean over ie walls etc! Asked for a bath got one but way to small to even sit down comfortably In.
Small room, needed a spring clean!! ... Bathroom small bath not even worth bathing in!
Very good room service Soul cafe breakfast
Both lifts broke down on several occasions. Room card key failed to work on 3 occasions.
Excellent location for shopping, good value for money,good valet parking.
Rooms a bit dated, but reasonable for price point
Room was dated. Needed a refresh, paint, decor etc.
Situated in a very convenient location. Staff is always friendly and helpful.
The lifts were very slow and no access to stairs if you wanted to use the stairs instead of taking the lift. No free wifi access for rooms.
This hotel was very comfortable our room had a view up Chinatown. Was very central to Melbourne CBD and to the public transport network. The staff were pleased to assist. . Will certainly stay again.
Some noise could be heard from adjoining room but not enough to be uncomfortable. Sink taps needed new washers.
straight out the door to CBD shops, friendly helpful staff
the lifts were not working for most of our 2 night stay. It was a long way to the 12th floor. Malfunctioning door key/card was a big inconvenience
Very happy with everything as always :)
Upon returning to our room after the day out there was a strange smell, after informing staff the issue was fixed and we received complimentary drinks and breakfast
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