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205 Collins Street, Melbourne Central Business District, 3000 Melbourne, Australia – Show map
Excellent location – rated 9.6/10! (score from 302 reviews)
Rated by guests after their stay at The Westin Melbourne.
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The Westin Melbourne's staff speaks: English
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Sauna, Fitness Center, Massage, Indoor Pool (all year)
Food & Drink
Bar, Restaurant with Dining Menu
WiFi is available in public areas and is free of charge.
WiFi is available in the hotel rooms and costs AUD 20 per 24 hours.
Private parking is available on site (reservation is not possible) and costs AUD 50 per day.
Room Service, 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, Concierge Service, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 3:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child or adult is charged AUD 80 per person per night in an extra bed.
One child under 2 years stays free of charge in a crib.
One child under 13 years stays free of charge when using existing beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 7 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 302 reviews
Value for money
Show reviews from:
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Location of hotel is very centralized. There is a nice patio at the lobby for a quick drink/coffee break.
The bathroom shower was leaking water the whole time. Although when booking it said free Wifi, free wifi was only available in the common areas and not the rooms.
Such an elegant hotel, a great drive-in entrance and attention to detail generally. As a solo mature female traveller, all aspects important to me were there. Of course, proximity to just about anything I wanted to access was prime.
When entertaining guests in Moet Bar in Foyer prior to going out to dinner on second evening there, had to get up and approach bar personally to order a drink. This was my only criticism of entire establishment!
The room was large and had all of the amenities you expect wit the westin brand. Fantastic bathroom!
Even though there was a choice of pillows, they were all quite hard.
Great service, location, rooms and gym area.
No free internet. The internet that you pay for is very slow.
Enjoyed pool with my baby
No Starwood points if I book through Booking.com
Location, quality of hotel facilities, spacious room, great food.
Great room (was upgraded to king room. Very nice of them!) Large soft bed. Great bathroom with seperate bath and shower. Pool was awesome to swim in. Staff was very friendly. Overall great place and had a great time!
Have to pay to get wifi.
Good location Although some of the faciluty is outdated, it is well looked after. I would come back.
The extremely soft bed and pillows: Thankfully we brought our own pillows else we would be nursing sore shoulders and painful headaches. Poor service at the lobby: Being frequent travellers, we would expect the minimum service of having our luggage taken care of once we entered the hotel. To our shock, no staff offered to help us with our luggage. We even had to bring our luggage ourselves.
nice location，200meters to federation square,nice shopping area
Take hAlf hour to get our luggages, charge me au 100from my credit card for no reason, no one answer services phone at all
As indicated above, location etc
No options for pillows, no pillow service! $8 delivery charge for room service, shocking!!!
At the heart of CBD
So far so good
The rooms were clean, modern and comfortable. Breakfast had plenty of variety. Location is central to everywhere
Great location. So close to everything we wanted to go to. Staff very accommodating. Most of we were impressed with the room. Very clean, spacious and elegant.
Even though they had free wi fi in the lobby I wish they offered free wi fi in the rooms.
Layout of restaurant for breakfast
Location ~ beautiful building ~ great gym/health centre ~ great staff.
After requesting double rooms, my friend and I each got singles. I was able to change 2days later. Limited wine list at the bar.
Great Location in the heart of the CBD, friendly attentive staff, happy to assist with needs and express get away.
Just the wait on car time is the only downfall.
The location was fantastic, staff polite and helpful, room very roomy, comfortable and decor tasteful.
the air conditioning unit was hard to adjust for a more ambient temperature - you have hot and cold
Everything. We sadly only stayed one night, but it was an oasis right in the middle of the city.
Beds Some of the staff
I checked in and I when got to my room they had put me in a room with a king size bed. I was travelling with my daughter and had requested 2 double beds. When I went back down stairs I was told that because I had booked with a 3rd Party (booking.com) they couldn't guarantee my request. This was the beginning of my very unhappy stay. They did shift us when my daughter joined me 3 nights later, only to be put in the gump room right in the back corner of the building where the glass truck would arrive at 3AM every morning to load the glass, VERY noisy!!!! This was one of many disappointments and would not stay at this property again.
Perfect location for shopping and eating in Melb city. Sensationally comfortable bed, good views. Friendly staff.
One broken light fitting hanging from the bathroom ceiling...
The comfort and feel of the Westin was great. We would definitely stay there again.
We were disappointed the restaurant was fully booked. Usually in a hotel of that calibre room is available for in-house guests. Also check-in was 3.00pm, we arrived at 4.30 but our room wasn't quite ready.
Great place central location you don't have to leave the hotel its all there , I will definitely come back.
The beds were exceptionally comfortable and the waterfall shower was so amazing, we felt it very difficult to leave our room in the mornings.
Travelling as a young couple there were a couple of times the staff made us feel as if we didn't belong at the Westin. Most of the staff were magical to deal with.
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