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at Whitsunday Vista Resort
1 Hermitage Drive, 4802 Airlie Beach – Show map
After booking, all of the property’s details, including telephone and email address, are provided in your booking confirmation and your account.
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The most recent booking for this property was made on Aug 28 at 7:23 PM from Australia.
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108 verified reviews
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at Whitsunday Vista Resort's staff speak: English
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BBQ Facilities, Outdoor Pool (all year), Grounds, Terrace
Tennis Court, Fishing, Canoeing, Hiking, Cycling, Diving, Racquetball, Snorkeling, Spa, Massage, Hot Tub, Playground
Food & Drink
Wireless Internet Hotspot is available in the hotel rooms and charges apply.
Free! Free private parking is available on site (reservation is not needed).
Airport Shuttle (surcharge), Tour Desk, Baggage Storage, Babysitting/Child Services, Laundry, Fax/Photocopying
Non-smoking Rooms, Family Rooms, Elevator, Air Conditioning, Designated Smoking Area
2:00 PM - 6:00 PM
8:00 AM - 10:00 AM
Cancellation and prepayment policies vary according to apartment type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children under 3 years stay free of charge when using existing beds.
One child under 2 years is charged AUD 10 per person per night in a crib.
One older child or adult is charged AUD 40 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
at Whitsunday Vista Resort accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Guests arriving outside the reception opening hours are kindly requested to inform the hotel in advance. Contact details can be found on the booking confirmation.
Please note that there is a 2% charge when you pay with American Express credit cards.
You must show a valid photo ID and credit card upon check-in.
Please note that Whitsunday Vista Resort requires a $200 credit card pre-authorisation or cash deposit upon check in to cover any incidental charges.
Please note that this property does not have any policies, procedures or resources in place to accommodate the unique needs of school graduates during the annual "Schoolies Week" period. It does not have adequate resources to engage qualified security personnel to guarantee the safety, comfort and convenience of school graduate guests during this period.
Please note that this property has a No Party Policy.
Based on 108 reviews
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Great staff, good location, easy walk to town...
The mattress was way past its use by date - very lumpy. made for an uncomfortable night's sleep
Location, easy walk into Airlie Beach. View - some sea views. Comfortable. Best shower pressure I've ever had!
The microwave was really dirty but everything else was fine - may have been an oversight. Banging doors woke you up but the bed was comfortable.
Cleanliness and location
Kitchen was far too cramped
The large bed, the spa bath, the clean linen, the light and airy rooms. The reception staff were pleasant and helpful.
The price of accommodation was overpriced in comparison with other resorts such as Mooloolbah where we stayed recently. The rubbish truck fumes in the morning. The restaurant staff not being able to understand English. The limited breakfast for the price. The views side on of the beach and of construction, very man made.
hard bed, fridge was left still defrosting when we checked in
The price for the stay was good, and location.
The staff was extremely rude, in fact, after the first day, my stay for the week was made extremely uncomfortable. Camira who was the receptionist, took it on her personal endeavor to back chat me and victomise me, i have never felt so offended at any hotel ever as i did in this one. I do not recommend this hotel unless they change their staff. Also the pad thai in the thai resturant was horrible...
Lift not working Door locks difficult to open Poor attitude of receptionist Room tired looking
Natural surroundings white cocky s good Thai restaurant and helpful staff
Having only booked one nite
Large room Good kitchen facilities.
Lifts were not working so lots of stairs. Limited parking.
Not what you advertised it as. Lifts did not work . Room was hot on arrival. Manager / reception average
Not what is advertised
Beautiful spot, looking over the mariner
join down the centre of the double bed?
Images of resort were deceptive. The room we booked was to have a spa the images online were not the spa bath we received. When I mentioned this to the staff she offered a $100 upgrade however the room was only $10 more online. I asked to cancel the reservation and was advised a refund would not be given. I payed $60 for a room that I thought I had originally booked no images online of the spa I received and the staff knew they were being deceptive. For that price I would have stayed somewhere Images of resort were deceptive. The room we booked was to have a spa the images online were not the spa bath we received. When I mentioned this to the staff she offered a $100 upgrade however the room was only $10 more online. I asked to cancel the reservation and was advised a refund would not be given. I payed $60 for a room that I thought I had originally booked no images online of the spa I received and the staff knew they were being deceptive. For that price I would have stayed somewhere Images of resort were deceptive. The room we booked was to have a spa the images online were not the spa bath we received. When I mentioned this to the staff she offered a $100 upgrade however the room was only $10 more online. I asked to cancel the reservation and was advised a refund would not be given. I payed $60 for a room that I thought I had originally booked no images online of the spa I received and the staff knew they were being deceptive. For that price I would have stayed somewhere else.
Images of resort were deceptive. The room we booked was to have a spa the images online were not the spa bath we received. When I mentioned this to the staff she offered a $100 upgrade however the room was only $10 more online. I asked to cancel the reservation and was advised a refund would not be given. I payed $60 for a room that I thought I had originally booked no images online of the spa I received and the staff knew they were being deceptive. For that price I would have stayed somewhere else.
The bed was very uncomfortable
it was fine
the kitchen sink
Ro was tiny !! And black scub came out of spa jet!! Very loud spa dated furniture
The Thai Restaurant at the resort the meal was disgusting, when we complained we could not eat it the waitress played dont understand so as genuine people we are we paid for an a meal we could not eat. Would definitely not recommend this resort either old & dated & definitely not 4 star standards.
The apartment was superb, probably the best I have stayed in during my visit to Australia.
The spa bath overlooking the water. Big hotel rooms.
the managers were great and attended our needs. location.
the beds were the worst i have experianced anywhere. Old to the point of con caved with 2 old kids single beds with bedheads pushed together to make a 'King'.room 10 on level 3. very tired the next day! Fridge smelt of old prawns which went through the whole unit. needs updating now.
Accommodation was comfortable and clean
Friendly staff. Great Location & View. Lovely Room & Awesome Spa.
The staff were wonderful
No view, the rooms are very out of date and old, smelt funny, not a lot to do, on Sunday after 2pm there's no staff on and u deal with a phone service who have no idea on how the motel is set out so very very hard to find your room, no internet was working, the construction for the new marina was loud and not very nice to look at, I wouldn't stay here again.
The position of the motel The reception staff were pleasant and helpful however!
Rooms were dirty. Spa was filthy with copious amounts of debree released when turned on. Floors were sticky and not cleaned properly Airconditioner did not work properly and there were several cocroaches in bathroom and kitchen. Handrails on veranda are VERY dirty with sputum observed on far side Very disapointed
Location, and price During easter holiday season.
Photographs when booking accomodation was misleading on arrival to room. No daily room maintainence, and additional costs for normal inclusions at most other hotels/motels.
Nothing really, view was okay
This hotel is NOTHING like it appears on this site! It is old and breaking down! The photos are either of it when it was first built or completely photoshopped! 3 out of 4 mornings we were woken at 6am by building maintenance (hammers, power tools) and staff were unapologetic, with a bad luck approach. The room wasn't clean at all upon arrival, sheets and towels reiked, floors were visibly dirty, water all over floor in bathroom. The room had a disgusting odour which seemed to come from the drain and it hung around the whole stay. The spa had brown stuff coming out of the jets, and when it came to showering the tub was that high that your head hit the roof and you had to sit to wash yourself. The bathroom lacked an exhaust fan or windows so if you had a hot shower you had to leave the door open or you'd suffocate, which would then result in water flowing out of the bathroom into the living area due to poor drainage. There were ants all through the room, even in the bed! The fridge wasn't clean, the aircon didn't work! The fan was so ridiculously noisy! You could hear absolutely every movement of people in rooms next to you, and heaven forbid you tried to sleep when someone was using the communal washing machine and dryer outside the room! That racket was crazy! When we booked this room it said nothing about there NOT being a daily room cleaning service, it wasn't until we arrived and saw this at reception! We were supplied one set of towels for the whole stay, it was lucky we had our own due to having to use the supplied ones to control the flooding issue from the bathroom! Will NEVER stay here again!
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