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Dr. Pintola 23, 71000 Ilidža, Bosnia and Herzegovina – Show map
|Comfort Double Room with River View|
|Comfort Triple Room|
|Comfort Double Room|
|Double Room with New Year's Package - 2 Nights|
|Standard Triple Room|
|Double Room with New Year's Package - 3 Nights|
|Comfort Single Room|
|Double or Twin Room|
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17 properties in Ilidža
Including hotels, apartments, villas and more.
358 verified reviews
They speak your language!
Hollywood Hotel's staff speaks: Serbian, Croatian, English, Arabic
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Pool Table, Bowling, Sauna, Fitness Center, Spa, Indoor Pool
Food & Drink
Restaurant, Bar, Special Diet Meals (upon request)
WiFi is available in all areas and is free of charge.
Free private parking is available on site (reservation is not needed).
Car Rental, 24-Hour Front Desk, Concierge Service, Laundry, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop
Safe, Facilities for Disabled Guests, Elevator, Soundproof Rooms, Heating
Serbian, Croatian, English, Arabic
2:00 PM - 8:00 PM
8:00 AM - 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 1 year stay free of charge when using existing beds.
One child from 1 to 12 years is charged EUR 18 per person per night in an extra bed.
One older child or adult is charged EUR 25 per person per night in an extra bed.
The maximum number of extra beds in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 358 reviews
Value for money
Show reviews from:
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Providing free pick-up from and transfers to Sarajevo Airport, the air-conditioned Spa Hotel Terme features an impressive array of wellness facilities, including a hot tub, sauna, gym and massage...
Score from 108 reviews Very good
The smell of sulfur -like rotten eggs-that comes from mineral waters is everywhere. I found it unbearable to some people. There is an ignorant lady at the desk.
The omnipresent smell of sulfur (rotten egg smell) is unbarable. The whole area is smelling like hell.
We booked a double room but they gave us a single room. We complained and had to change rooms three times before we got one. The reservation that you make on this page means nothing to them.
Location is fair
Not recommending this Hotel due to: 1. breakfast is fair not as expected. 2. wifi is very poor at the room 3. noisy nights (specially sat & sun due to wedding celebrations) 4. A/C was not working as they turned it off for all hotel ( Yet hotel should indicate the above as a note in booking.com). 5. I made slight damage to the carpet while ironing and the made me pay 420 Euro for this damage which is not reasonable and while speaking to duty manager to explain the high amount he responded with " you have to pay the full amount and i dont have time to further discuss with you". thanks for the high level of professionalism Mr. duty manager.
spring water was in the fridge and you were charging as mineral v water,price outrages bottom of the bed was covered with dark stains shits old ,etc
I didn't get the room I had booked. This is because the room I booked doesn't exist in the way described on this site. And when I asked a member of staff he told me that it was the way the room was marketed. The room was fine but that's not the point. The noise is terrible at night, and the 'river view' was a bad mistake as the sewer-like smell permeates that entire side of the hotel. I'll definitely be visiting Sarajevo again, but will opt for another hotel.
Location, incorrect room info, sewe smell from river.
Facilities in general, Location, Breakfast.
A bit crowded hotel but not a big problem. Cafe could be bigger.
Dirty hotel the breakfast was bad The a c not working very hot فندق قذر جدا والخدمات ضعيفه لا انصح به للعائلات وجدت صراصير كثيره بغرفة النوم والغرفه حاره مادري ليش ينصحون فيه
They give you different rooms from what they show with pictures when you book the room. Then they tell you at the reception stories. The room was freezing and the electric heater didn't work. The room was very noisy. Toilet was horrible.
some of the staff were excellent but the majority of them need to work hard on hospitality, smile doesn't cost you money , being friendly.
room 672 bathroom door was broke when I checked in they did not fix it although I made several request till the last day. breakfast buffet need some work the food heater was not ON some of the food tray were cold. one time there was no bread ??!!!. heavy smokers in the café near the lobby will make you runaway, there is no ventilation when doors are closed. there is no window net for insects/mesquites so don't leave the window open at night otherwise your nightmare will start.
Location, it is near airport (not near the city center, but ideal for airport, Ilidza, Istocno Sarajevo). Accessibility, parking, freedom of movement in hotel. Staff is very friendly.
Breakfast, there isn't any fruit, croissants...
Excellent facilities nice and spacious rooms especially the new extension of the hotel
The place of the hotel is very nice. You can reach Bascarsi in 20 minutes by tram. Free wifi and breakfaste is great for this price.
It is too crowded. Try to accomodate in C or D sections. These rooms are much better than the rooms in other wings.
The lift not good
Wi-fi was good in my room, the room cleaning crew,gym, sauna.....
Guest in hotel being rude, disruptive and disrespectful.Front desk always busy with lots of commotion and confusion including breakfast area... Lots of craziness!!!!
Although hotel is far from the central Sarajevo, you can go to Bascarsi by the help of a bus and tram together. Room facilities are good.
No staff near to the main gate. At the arrival I had a quarrel with the taxi driver and looked for someone to call the police. But there were no staff. The hotel is quite large and the breakfast buffet is crowdy and chaotic.
I Like The Location And Friendly Staff
1) They Still Did Not Credit My Visa Card For The Amount Of The Money And I Pay Cash When I Depart From Hotel 2) The Covers On The Bed Is Too Small Its Cover Kids Not An Adult 3) The Breakfast Buffet Room The Floor Is Sticky And Smilly
Employees so nice , everything from hotel a nearby Such as spring Bosnia , market , airport , the night life , Restaurants and Tourism companies for making tour
breakfast , food so cold , in some of the rooms the air condition ((AC)) does not work , so it was changed rooms more than once the , bed was uncomfortable ,when booking site (( Booking.com )) rooms overlooking the river, They gave us a room non-view ,,and same price as overlooking
Close to airport
Long way from old town
The AC was not working in my room and smill but they tray to give me another one but the roome look old with little batter Ac problem
-location of the hotel
staff seemed so bussy and less then needed
I was extremely disappointed to arrive and find there is no outdoor pool, contrary to what the photo suggests. The pool pictured belongs to a private company. The entrance is ten mins walk away and you have to pay a hefty entrance fee, even if you just want to spend an hour there. This photo should be removed from booking.com, it amounts to false advertising and is completely unacceptable.
Internet connetction and the location of the hotel is very good.
I stayted in this hotel before and they gave me a roomin Wing C and it was great. This was the reason why I have choosen this hotel to stay but they gave me a room on Wing B and the rooms and the bathroom are very poor. No sun light in the rooms at all. They serve the breakfast in a different area for Wing B. They charge you extra 20 euros if you want a late check out.
Very busy hotel with lots of conference facilities and hundreds of delegates. Not far from airport though a long way from the city centre there are frequent trams direct to the city centre. Good restaurant and excellent selection for breakfast.
No problems for me
Friendly, helpful staff, clean rooms, excellent wifi connection, proximity to local market and shopping area.
The breakfast/dining area is pandemonium in the morning (like a refectory) when too many people converge at once. Also, the breakfast doesn't really cater to the north american pallet i.e. waffles, pancakes and maple syrup wouldn't be amiss.
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