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Newest reviews for Sunbay Hotel

  • Robert
      Canada
    June 19, 2014

    Pool was very nice the location was fairly good

    my view to the pool was block by the trees

    7.1

  • Anonymous
      United States of America
    March 20, 2014

    The staff was super friendly, even if they occasionally were limited in what they could do. The location was easily accessed from the airport and was just up the street from a public beach. There were other, nicer resorts nearby that were much more expensive--I was able to stay at Sunbay and still enjoy the amenities at other places.

    Even if you wait until after 3pm to check in, there was a chance your room wouldn't be ready. The "complementary breakfast" should be termed 1 glass of juice, one cup of coffee/tea, and three bread items. They try to spin this as a positive, but... The rooms were totally fine, but the bathrooms all had open vents instead of windows: these were often at head-height and could be easily opened from the outside-- and the toilet is directly under the vents (with the mirror directly across). So if you're in the bathroom, you feel very exposed/vulnerable…especially when people are walking by. I stayed in two different rooms during my stay and neither venting could be secured for privacy. I didn't have any problem with being spied on during my stay that I'm aware of, but were I a woman traveling alone, the bathroom arrangement might give me pause.

    6.7

  • Frank
      United States of America
    March 7, 2014

    The food choices were minimal. Also choice of alcoholic beverages. I would not suggest the all inclusive.

    7.1

  • Andrew
      Switzerland
    February 6, 2014

    Pool was OK, though small.

    The staff looked bored and remained unengaged with the customer. They weren't even aware that the wifi wasn't working, and didn't seem to care. Very old cables were hanging out of walls from what must have been TVs a long time ago. In their advertising, why can't proprietors just be honest and say they're estabishments are being deliberately run down.

    4.2

  • Christine
      Australia
    February 6, 2014

    Room was good, location for beach was good, pool was good.

    Staff not helpful and very unfriendly. Breakfast was terrible, supposed to be continental but all they served was 2 pieces of cold toast and a muffin in a basket. If we wanted more toast we were asked to pay.

    6.3

  • John
      United Kingdom
    January 15, 2014

    Simple and clean for overnight stay

    The 2single mattresses put together for double bed were placed horizontally!! Until we remade the bed and would have been very uncomfortable.

    7.1

  • Cavi
      Trinidad and Tobago
    January 4, 2014

    The friendly and helpful staff

    The wifi connection was very very poor

    8.3

  • Kelvin
      United Kingdom
    December 19, 2013

    The food was aweful. Overpriced and very limited selection. Staff never smile and I felt uncomfortable

    5.8

  • Marlon
      Jamaica
    September 5, 2013

    The receptionist Shenell was excellent. she checked in on us and ensured everything was okay.

    9.6

  • Yuqing
      China
    July 16, 2013

    poll quiet comfortable

    shopping food choice

    8.8

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