Academie  

Although I wouldn't say this was strictly a 4-star hotel, more like a very good 3-star, the hotel was excellent. The little gym was very handy, the breakfast was varied and there was plenty of it (although it didn't change from day to day, there was enough choice to keep you interested). The staff were friendly and the rooms very clean. The only downside for me were the beds were very soft, which personally I don't like. But the location was great, really easy to walk into the main areas of interest in town. Plus, loads of chocolate shops right outside!

The secure parking so close to city centre.

Location, staff, room, breakfast were all good.

WiFi in the room was poor. Academie could consider putting cabled internet in the rooms.

Great location.

The heating didn't work at they gave us a small electric heater. Unsafe and uncorfortable. Is this a 4 stars hotel??

Staff was very friendly and helpful. Location is very close to the train station and you can easily walk to the center from the hotel. Free wi-fi at the entrance, so you can have a drink and upload your photos.

Rooms are modest.

Location is pretty good. Not in overcrowded touristic downtown but just 10 min by walk from it. It’s minimize noise and rush. Calm, peaceful surrounding with plenty of restaurants, café, shops etc. Also 10 min to the Railways Terminal. It’s quite convenient if you stay not only in Brugges but travelling around Brabant. Staff is OK.

We stayed 3 nights in the wing under reconstruction and since 7am builders started their work and it’s absolutely terrible. In general soundproofing is very low. Minisafe in the room is on top of wardrobe and even with my 6’1’’ was too hard to open and close it. Wi-Fi even in the lobby was too weak. Breakfast in principle OK but completely crude baking and lack of plates (it’s just one small plate served and you have to ask for it) makes it’s extremely bad.

The location was very convenient. It's an easy walk to the train station, yet it's close to everything. Our 3-person room was spacious for European standards. The hotel was modern and clean. Staff were helpful and spoke good English. I would definitely recommend this hotel to my friends.

I liked everything. Conveniently located close to the station and the central square. A good breakfast. Spacious room. Very clean. The best hotel of five in this our journey.

Good location near The Beguinage which is a particularly beautiful and peaceful area of Bruges, with many cosy cafes and restaurants.

Hotel is basic and does not warrant 4*. In need of complete refurbishment. Bedroom very plain and decorated in ugly colours I.E. brown and orange. Why, oh why did a hotel in a city stuffed with scenic gems at every corner put a huge, terracotta picture of Monument Valley, Arizona in the bedroom?! Booked for three nights, was so disgusted at the cheapness of everything, checked out after one night.

Friendly, helpful staff - beautiful breakfast - very comfortable room with very good facilities

Not a 4 star hotel! For the character that Bruges exudes our room was cold and boring. No thought or care had been put into it- not one picture on the wall. In the bathroom, also devoid of any character a board was used instead of a shower screen plunging the showerer into darkness. Breakfast was pretty hideous..one member of staff ran the whole affair and could not even look at us let alone say good morning. We arrived at the breakfast start time and the 'hot' food was already lukewarm and rubbery. All up ...including parking and breakfast we paid 193 euros..the location was great, but no excuse for so little care. Absolute classic was the milka (Swiss!) chocolate which came with the coffee that we ordered from the bar. When asked if the chocolate was not Belgian.. we were told 'no..but it's cheap!'

Great location, nice hotel

Loud drilling noise in the room across ours. No general information in the room for room service and reception extension number etc.

The staff were good - the hotel was inexpensive - the parking was good and the roooms were adequate.