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Newest reviews for Best Western Plus Aero 44 Charleroi Airport

  • Alice
      Netherlands
    August 25, 2014

    all but the heat.

    it was too hot in the room to sleep.

    7.5

  • Anonymous
      Belgium
    August 24, 2014

    I greatly appreciated the great location, kindness, and Best Western standards.

    We made the check in late in the night and found the windows open, and outside temperature was in the 10-12 C range, so it was extremely cold. Heating was not working, and surprisingly the staff at the reception was not aware of it.The night was really uncomfortable, and we got a bad cold from this negligency.

    7.1

  • Benny
      Belgium
    August 22, 2014

    Very nice food, nice terras

    7.1

  • Anonymous
      Luxembourg
    August 13, 2014

    The man at the reception was very friendly

    Situation of the hotel, couldn't find it, cigarette smell in the room the whole time even with window open

    3.8

  • Kris
      Belgium
    August 11, 2014

    Very close to the airport; safe parking at the hotel; friendly staff

    Quite a bit of noise in my room ( from the cars on the road) and very hot in the room ( no airco during hot summer day)

    8.3

  • Anonymous
      Belgium
    August 3, 2014

    Good location if you need to travel from Charleroi Airport. Helpful staff.

    The accomodation was poor, no air conditioning in a very hot stuffy room. The noise and heath from the minibar are really annoying.

    4.6

  • Rene
      Netherlands
    July 31, 2014

    Location near the airport

    Poor staff Poor service

    5

  • Anonymous
      Israel
    July 31, 2014

    poor pablic transportation from airport to the hotel.

    7.1

  • Nicolas
      France
    July 25, 2014

    The location near the Airport

    old very very bad bed

    4.2

  • Richard
      Austria
    July 13, 2014

    The staff were very helpful, particarly the front desk. Our room was clean and quiet. Lots of variety at breakfast. Taxi from the airport and to the train was very easily arranged for us by the front desk.

    The bathroom door could not open from the inside. We reported it and were told they wod fix it once we left.

    9.2

  • Anonymous
      United Kingdom
    July 10, 2014

    Staff were lovely. Very helpful.

    Breakfast room very dull and quite depressing.

    6.3

  • Kathryn
      United States of America
    July 6, 2014

    Hotel was close to the airport and clean and comfortable with a restaurant on site.

    The waiter seemed like he hated us. He was not friendly nor interested in what he was doing or what we needed. I ordered a glass of wine and he opened a bottle and left it at the table.

    8.3

  • Anonymous
      Greece
    June 29, 2014

    noisy, expensive, bad breakfast

    4.2

  • Anonymous
      Italy
    June 26, 2014

    It is not clear if the shuttle from and to the airport is organized by the hotel (for 3,5 euros) or paid separately (8,00 euros)....

    8.3

  • Catherine
      Ireland
    June 17, 2014

    So close to the airport. Reasonable rates. Fine breakfast. Friendly and helpful staff. €3.50 to airport if you book through the hotel - contact them in advance. (Didn't know this and was charged €10 the previous evening outside the airport). Also, left jewellery behind. Extremely helpful staff returned it to me a couple of days later.

    9.2

  • Michael
      United Kingdom
    June 10, 2014

    Free parking on site and a restaurant open at least until 2130.

    The room was not spacious and with no air-conditioning was stuffy. The location is fine if you have a car, but is right out in the middle of nowhere on the edge of the airport and it isn't really practicable to walk intro Gosselies village for a drink or meal.

    6.3

  • Anonymous
      United Arab Emirates
    June 8, 2014

    Nice hotel, well located next to Charleroi airport

    7.5

  • Anonymous
      Italy
    June 2, 2014

    much better this one than Ibis. good taxi assistance

    7.5

  • Emma
      Italy
    June 1, 2014

    close to airport, cleanliness and comfort

    8.8

  • Les
      United Kingdom
    May 28, 2014

    evening meal

    breakfast

    9.6

  • Mariana
      Bulgaria
    May 25, 2014

    Very friendly and collaborative staff, spacious room, clean facilities.

    well located for passage travellers, not otherwise.

    8.8

  • Shiek
      Morocco
    May 14, 2014

    My wife and I arrived at the hotel around 12:30 AM and had to leave at 5 AM for our flight. I noticed a bar in the lobby of the hotel when we checked in, and once we got settled into our room, I went to see if I could get some juice before bed. There were 5-6 people at the bar and I was given a very nice all-natural juice drink which I had intended on taking back to my room. However, the barman was really entertaining, and had established a great rapport with the other guests. I decided to stay there and drink my juice and enjoy the entertainment. I was dreadfully tired, but I was having so much fun I took my time to finish my drink. Anyway, I finished my drink and made it back to the room to enjoy a couple of hours of sleep before leaving for home early the next morning. Thanks to the barman for turning a dreaded late night hotel stay into a more relaxed stay. (Husband writing) Also, the bathroom was very clean and offered both small bottles of lotion and soaps, as well as wall mounted dispensers, with a perfectly effecient and roomy layout in a small area.

    We had notified the hotel in advance of our early departure, so it would have been nice to have been given a small boxed breakfast to take with us since we did not have time to get anything at the airport before our intercontinental flight.

    7.9

  • Jędrzej
      Poland
    May 9, 2014

    transfer to and from airport close to airport brekfast clean

    6.7

  • Katja
      Luxembourg
    May 5, 2014

    We stayed in the new rooms, so all the furniture was new and the design lovely. Good breakfast. Very close to the Charleroi airport. Possibility to use the shuttle.

    There are tiles on the floor of the new rooms, which was not practical for children, as their feet got very cold. A carpet would have been better.

    8.3

  • Venkata
      India
    April 30, 2014

    We were there to sleep for a night to catch an early morning flight. The hotel is close to the airport and shuttle arranged by hotel was nice. He waited for us for 10 mins while the departure time was 7 am. The breakfast had decent spread. The room was large, with new furnishing, newly constructed block (different block to check in, just 10 meters away)

    We had indicated that we will arrive around 9 pm in the booking. However we didn't find the room prepared for the kids. We did the sofa-bed ourselves, though lady at reception offered to help if we struggled. Bathroom towels and toiletries was only for 2, while we had paid for 4 (including 2 kids).

    8.3

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