De Keyser Hotel  

The location at the railway station.

The windows of room 207 go to the roofs of other houses, which are covered with cigarette butts. There is gauze on the window instead of curtain lace, and what is more, it was half torn apart when I arrived. When I was leaving, I ordered a taxi at the reception, but had to wait for a very long time. The concierge went away, and the taxi did'n arrive at all. I had to walk all the way to the railway station, carrying the heavy baggage. I do not want to recommend this hotel to anyone else. I've got a huge amount of impressions about Belgium, but all the negative is synonym to De Keyser hotel.

Location was excellent, breakfasts were wonderful and desk staff very helpful.

We were very happy with our stay at the De keyser

Young, friendly and professional staff

I expected a bit more extras for 4 stars

Staff were very helpful

Ran out of hot water for the shower on 2nd morning

Very efficient, good rooms and facilities.

Close to railway-station. Extensive breakfast buffet.

17 eur for internetconnection at your room.

Ideal location opposite the train station. A very tasty breakfast. Rooms neat and clean, but without the frenzy

It suppost to be 4star hotel, but it was quite old hotel and the standard is now at most 3star.

The construction work was going on and the access way to the room was very bad. They should close the rooms that are in the process of construction.

The front desk staff were as helpful as ever

Despite asking for a non-smoking twin room we were given a double, and one that had recently had smokers in it. We were moved after the first night to a recently refurbished non-smoking room, although there was lots of construction going on, on that floor.

Centrally located. Very large, clean and tastefully modernized rooms. Definitely on top of the 4 star hotels in Antwerpen. Enjoyed my stay at this hotel and I will certainly return and I highly recommend it.

Location was 100 meters from central station, excellent staff willing to help with any enquiries

The breakfast was excellent, the room was clean , the location is good near the railway station and near the diamonds shops. We went by car and it was not difficult to find a parking near by.

I didn t like the bathroom especialy the shower curtain which was a little dirty and gave me a discomfort but I was satisfied by the hotel.

Could only get scorching hot water out of the shower so it was not possible to wash properly before a business meeting. It was the same for my two colleagues that had rooms on the same floor. Only a megre "sorry" was given by the reception staff. The bar was unbearbily smokey.