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De Keyser Hotel
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When would you like to stay at the De Keyser Hotel?| Room type | Max | Rate |
|---|---|---|
| Superior Double Room |
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Show prices |
| Double Room |
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Show prices |
General
Bar, 24-Hour Front Desk, Newspapers, Non-Smoking Rooms, Elevator, Express Check-In/Check-Out, Safety Deposit Box, Luggage Storage, Allergy-Free Room Available, Airconditioning, Designated Smoking Area.
Services
Room Service, Meeting/Banquet Facilities, Airport Shuttle, Business Centre, Laundry, Breakfast in the Room, Ironing Service, Bridal Suite, Packed Lunches, Fax/Photocopying.
Internet
Wireless internet is available in the hotel rooms and charges are applicable.
Guest Parking
Public parking is possible at a location nearby and costs EUR 12.00 per day.
Hotel Policies
Check-in
15:00 - 18:00 hours
Check-out
07:00 - 12:00 hours
Cancellation
If cancelled up to 1 day before the date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.
Children and extra beds
All children under 3 years stay free of charge for cots.
There is no capacity for extra beds in the room.
Maximum capacity of babycots in a room is 1.
Any type of extra bed or baby cot is upon request and needs to be confirmed by the hotel.
Pets
Pets are allowed on request. Charges may be applicable.
Accepted credit cards
American Express, Visa, Euro/Mastercard, Diners Club
The hotel reserves the right to pre-authorise credit cards prior to arrival.
Terms & Conditions
Your reservation is absolutely secure. All personal data is encrypted and will be processed in a secure way.
Booking.com takes the privacy of your personal data very seriously. Your personal information will only be used to process your booking. For more information, read our
privacy statement.
Booking.com will not charge you any reservation fees for making this booking, nor charge your credit card. You will simply pay for your stay at the hotel.
Cancellation is free of charge provided you adhere to the notification period stated in the hotel cancellation policy (see "Hotel Policies").
More information can be found in our
terms and conditions.
Top
The guest reviews are submitted by our customers after their stay at
De Keyser Hotel.
They are opinions of guests that reflect their experiences when staying at this hotel.
Based on
731
reviews
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Show scores of:
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Individual guest reviews for De Keyser Hotel
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Mezzapelle
Family with older children
sliema,
Malta
March 2, 2010
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I don t like that every time i come i get a better price from booking.be as i come very often it will be nice if a get a better price by booking to the hotel direct. All the rest very good since November i came already 3 times plus my secretary regards Vito |
9.3 |
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Randall
Solo traveller
Mequon,
United States of America
March 1, 2010
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conveniently located, good hotel for the money. Clean, comfortable, nice. Decent breakfast every morning. Exercise room seems permanently closed. |
8.3 |
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Yvette
Young couple
Schiedam,
Netherlands
February 26, 2010
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The sphere of the room was quite relaxing. The staff upon our arrival was most helpful and friendly. The breakfast service in the morning was good and efficient. The proposed menu was also very satisfactory. Great variety. The rate was very good for the quality of service that we got in return. Many thanks for a memorable stay. We would love to come back. |
8 |
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Kirsikka
Mature couple
THESSALONIKI,
Greece
February 22, 2010
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I like the location which could not be better just next to the railway station. The breakfast is just excellent with a great buffet and delicious coffee. This time the weather was very cold in Antwerpen and the heating was not sufficient. |
7 |
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Anonymous
Young couple
Portugal
February 17, 2010
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can´t say i enjoyed it, it was one night, and one night was enough, out side it was snowing, cold wind, but the problem was that the wind didn´t stay out side, it went in by the several gaps and the bathroom was freezing can´t say i enjoyed it, it was one night, and one night was enough, out side it was snowing, cold wind, but the problem was that the wind didn´t stay out, it went in by the several gaps in the windows and the bathroom was freezing, with no eating. The sheets needed to be replaced, it is not admissible that a 4 star hotel (i dont know how gives the classification, but 2 is more than the correct class), uses dirty sheets, i´m not saying they weren´t washed, but after wash, they were for shure scrubbing the floor. The hotel. they say it was in remod, so we couldn´t use the pool, the photos in the web are very well shot, little light, i can now see why. |
4.3 |
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Sergio
Young couple
Tellancourt,
France
February 16, 2010
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Very good location for a city trip. Next to the Zoo, Antwerpen central station and all diamond's shopping street. Hotel becoming a bit old. A big rooms refresh should be done and they should pay a bit more attention on their facilities (TV & AC). Also a bit cold during the night. |
7.5 |
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Marc
Mature couple
Knokke-Heist,
Belgium
February 15, 2010
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All perfect! |
8.3 |
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David
Solo traveller
Manchester,
United Kingdom
January 25, 2010
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Hotel in very convenient location for business and tourism |
10 |
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Daud
Solo traveller
Leiden,
Netherlands
January 24, 2010
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just nearby the Central Station. Next time, I dont want to stay that hotel anymore. the elevator was bad, very slow, room is dirty. Remote control for TV was nonfunctional. Some of the lamp was nonfunctional. |
3.3 |
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Dimitrios
Solo traveller
LARISA,
Greece
January 9, 2010
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in the center of the town. good hotel staff. fair price. clean. |
8.8 |
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Emanuele
Young couple
LODI,
Italy
January 7, 2010
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breakfast, good position near station and centre this is not a four stars hotel, it is actually a 3stars. reception and breakfast room are modern and good looking, once you enter the lift and you room you see that total restyle needed... Quite strange noises during the night frequently heard too |
5.5 |
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Anna
Family with young children
Cernay,
France
December 17, 2009
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The location. It's in the main shopping centre and jewellery quarter and also a short 10 minute walk from the old town. The foyer is attractive and inviting. Rooms are shabby and when we complained were upgraded but even the upgraded room was shabby. On arrival we were told that we had to take breakfast from 8am to 8.45 am! at the weekend! The health spa is closed also.In my opinion this hotel has no right to 4 stars.It desperately needs renovation. |
5 |
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Neilson
Young couple
london,
United Kingdom
December 9, 2009
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room is quite nice. bed is very comfortable. |
8 |
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Richard
Solo traveller
Aylesford,
United Kingdom
December 7, 2009
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It was central for the railway station and the city centre and offered reasonable value for money |
5.7 |
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Anonymous
Young couple
Italy
December 2, 2009
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Staff- very helpful A bit of a smoke smell, but this is the norm in Belgium I think... |
8 |
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Mette
Group
Aarhus N,
Denmark
November 23, 2009
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Nice hotel with a fantastic location with regards to the train station and the airport bus, restaurants and shopping. Fine and friendly service by the staff. Your key cards or your magnetic card writer needs replacement. It should not be necessary to rewrite a key card several times during a stay at the hotel. Out of six people two of us got a wrong bill (two nights instead of three). Luckily the staff corrected this without further problems at checkout. |
7 |
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Carola
Mature couple
Bascharage,
Luxembourg
November 22, 2009
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We liked the quitness and the breakfast The swimming pool and the fitness room were closed for an undetermined period and we even didnt know that in advance. |
5.7 |
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Evgeniev
Solo traveller
Tokyo,
Japan
November 19, 2009
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location too noisy in the morning |
8 |
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Anonymous
Solo traveller
Guernsey
November 9, 2009
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Good central location. |
9.5 |
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Kevin
Young couple
Dubln,
Ireland
October 10, 2009
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Location Expensive for the quality on offer, also rooms were small and old fashioned.Very poor internet services and information available about Antwerp from the hotel. |
5.7 |
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Yvonne
Solo traveller
Mortimer,
United Kingdom
October 5, 2009
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very convenient for train travel next to the station. Plenty of Bistro style places at your doorstep. |
7.5 |
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Nick
People with friends
Purley,
United Kingdom
October 3, 2009
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Convenient location very close to Antwerp Central Station but not noisy. |
7.5 |
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Unni
People with friends
sofiemyr,
Norway
September 30, 2009
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Breakfast! 8 ladies in 9th floor. None of us could have a proper shower during two days. No pressure. Horrible. We ask for fixing the day after, but nothing happend. Why not give us other rooms with water when things like this happen? We aks for two more sheets, but no was the answer.The breakfast staff was very kindly, but the two persons in reseption friday evening, were not very nice. Perhaps they did not like us? One of the staff sunday morning was nice. |
6.3 |
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Chris
Mature couple
grantham,
United Kingdom
September 24, 2009
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the room yes it advertised a in door pool which is why i booked it but this is closed and no one knows for how long |
5 |
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Anonymous
Young couple
Ireland
September 24, 2009
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I liked the location and the helpfulness of the staff The bed was very very uncomfortable the room was very warm and the aircon didnt work and had to leave the window open for some air which was then noisey at times |
6.8 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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