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Property Highlights

Places of Interest:

Wapenplein Square (0.2 miles)
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Newest reviews for Alpha Hotel

  • Anonymous
      United Kingdom
    September 24, 2013

    The location was the only thing going for this hotel!

    We booked this hotel as it was meant to have secure parking for our motorcycles, Not the case they ended up giving us back our 20 euro parking fee and we parked in a public car park. The room was very shabby paint falling off the windows, things spilt on the carpets tv didn't work properly, writing on the walls in the toilet, no shelf to put anything in the toilet, the lift was more like a dumb waiters lift, all in all not a pleasant stay.


  • Anonymous
      United Kingdom
    September 4, 2013

    The lobby

    room 201 in the summer. We had a terrible time at Alpha Hotel. We have been travelling all day and needed a break. We book the hotel online around 8pm. When we arrived to check in despite the lack of customers , we waited ages. Then we were hit by a 30 euros increase due to late booking which put the price at 99 euros . I did not agree with that policy and refuse to pay and walk away as booking .com allow me. The lady at the reception said I could not and I had to pay. I explain to her the basic terms and conditions which protect my purchase. She argue that we had to. She was fierced and rude and insisted on using the "tu " while talking to me which I found particularly rude. While , I was having a private conversation she constantly buttered in. My partner was tired and he paid. The hotel over charge you for late checking but does not say anything about late booking . How could I check before 6 knowing that I book at 8 ? The hotel clearly the terms and conditions of trading standards and When we arrived in the room it was particularly dated and the mattresses were very soft. there was not enough water for 2 showers. The paint was following off. There has The remote control was not working and I went to the reception . There is no reception. I called and ask for a new remote. After more than half an hour wait, a teenager arrived with the remote in his mouth. I welcomed him with a hello but I did not have a response. When I ask for the remote he did not answer nor did he give me the object. He tried for a while the remote , to realise that it was not working . Then He decided to inspect the room to find another one, despite explaining to him there was nothing else. He told me repeatedly that it was the wrong remote that why it was not working. (Thanks ! That why I call you ) . He eventually gave me the remote. Alpha hotel is a real disappointment.


  • Cynthia
    August 14, 2013

    Close to the beach

    Very run down


  • Jean-francois
    August 9, 2013

    Employees do not want to speak French, they add fees so your bill is higher than expect, hotel is old, ugly, noisy and not clean


  • Jan
    July 31, 2013

    Really uncomfortable beds. The smallest room I have ever seen, room #101. Missing some details in room like cover for toilet. Bad parking arrangements, meaning parking card did not work, I had to fix it myself with garage staff.


  • Peter
    July 30, 2013

    Staff acted good on complaints.

    Rooms are very small, carpet was very wet, bathroom floor was not cleaned after maintenance, strange smell in the room, no comfort at all in this hotel.


  • Bart
    July 26, 2013

    The welcome and the shower

    The carpeting is very old.


  • Lesley
      United Kingdom
    July 3, 2013

    The location was the best bit, even the price did not reflect the rest.

    Service was very poor, lift was bad, couldn't open our room door while lift door was open. So noisy, walls were like cardboard, pillows were like biscuits. Blankets were old and smelly. The room stank made me retch, deffo one place to avoid, unless u r desperate and only worth 10 euros max.


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