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Ramada Ostend

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Score from 1064 reviews Good 7.7/10

Newest reviews for Hotel Ambassadeur

  • James
      United Kingdom
    August 17, 2014

    The conveinience of the location was brilliant.

    *Sauna and roof terrace was not available for use. *There was no shower doors so the water went all over the floor. *The reception wasn't always manned. *No tea and coffee making facilities.

    5

  • Joy
      United Kingdom
    August 17, 2014

    Very noisy over the square.

    7.1

  • Dennis
      Belgium
    July 27, 2014

    Nice view of the Saturday market. The square is a bit noisy at night.

    No hot water boiler for coffee in rooms.

    6.3

  • Lorraine
      United Kingdom
    June 30, 2014

    beds were comfortable

    Lack of staff, rooms were unfinished and dirty. Very noisy due to work going on and cleaning up at 2am without consideration towards customers. Woke up full of bites when I did manage to sleep. This was a gift for my in laws 50th wedding Anniversary and I felt so ashamed I felt I had to keep saying sorry. This cost 204 euros for one night for 2 rooms, and it ended up spoiling our Holiday!!

    4.2

  • Virginie
      Spain
    June 21, 2014

    -the location

    -on the first day we were stuck in the elevator and nobody helped us -on the last day the elevator was broken so we took our suitcases from the 5th floor down, the personal totally ignored us -not enough towels upon arrival and very wasted

    4.6

  • Keith
      United Kingdom
    June 15, 2014

    Very pleasant and helpful staff. Nice bar/restaurant downstairs on the square. Rooms a good size and quiet (we were at the back). Good location on a square of hotels, bars and restaurants, a short walk from the beach, shops, restaurants, casino and station though access by car is restricted. The receptionist directed us to free parking 10 minutes away, a definite bonus as the hotel is in the middle of a predominantly pedestrianised area.

    The rooms need a bit of a refurbish, small things were not right; my bedside light was hanging loose, there was no remote for the TV, The shower head was iffy and the water supply went off one night. The breakfast was OK, but if you weren't down early, you had to make do with what hot food was left. Not huge issues, it just needs a bit of attention.

    7.9

  • Lorraine
      United Kingdom
    March 8, 2014

    the location

    having rooms at the back of the hotel very dark in comparrision to having a room at the front of the hotel

    8.3

  • Derk
      Netherlands
    November 1, 2013

    Locatie, centrale ligging Zee/HORECA/Shoppen

    7.9

  • David
      United Kingdom
    October 19, 2013

    Central location

    7.5

  • Anonymous
      Germany
    October 1, 2013

    The Manager, Bart, is very nice and very helpful.

    Hotel would not accept American Express however, reservation and confirmation stated Amex is accepted.

    8.3

  • Darren
      United Kingdom
    September 15, 2013

    Location good and close to plenty of bars and restaurants.

    Room was in poor state of repair, window was broken and had black bin bag taped across the window, and when mentioned at reception was told they was waiting for it to be repaired.

    6.7

  • Ellina
      Belgium
    September 10, 2013

    Hotel location, renovated rooms, nice view (at least from the rooms at the front side of the hotel), good value for money in Oostende

    Although the room and the bathroom are renovated and look fine there are small details that spoil the whole impression: the towels and the bed linen didn't look to be clean and fresh, the window couldn't be opened (but we were warned about it), the remote control from the TV was missing, the floor was a bit damaged here and there... For us being not very exigent and staying there one night only that was still ok, especially when taking into consideration the room price

    7.5

  • Anonymous
      Luxembourg
    September 10, 2013

    Price, Location

    Mattress was way too soft, room was dark despite the small lamps on the wall,

    5.8

  • Anonymous
      United Kingdom
    September 3, 2013

    Location

    No parking. Television did not work properly and was not fixed when reported.

    5.8

  • Catherine
      Belgium
    August 26, 2013

    for the money it was fair enough

    it was a quite cheap hotel disguised as a luxury hotel without the money. quite comfortable rooms but things missing - such as one pane of glass in my shower, hole in the wall behind the door to the bathroom etc.

    5

  • Anonymous
      Russia
    August 13, 2013

    the rooms were very clean

    no air-conditioning, very dirty reception (perhaps because of the restaurant)

    6.7

  • Anonymous
      Czech Republic
    July 20, 2013

    -staff was nice -modern bathroom -comfy bed -location is excellent

    -there is no proper reception at the hotel. -linnen was dirty!!! our pillows had no pillow cases , we had to ask in the reception. And I bet the linnen was not changed from last people staying, cause I saw a lot of hair that was there.. not nice for 60 euro/nigh -no fridge in the room! (we had to drink warm beer) -old windows , the glass of window was broken in our room, we had to be careful not to cut ourselves in it.

    6.7

  • Anonymous
      Iceland
    July 19, 2013

    Location

    The lobby was dirty and unattractive. The lift was disgusting and I was never secure in it. The room was poorly cleaned and bed disastrous. It was mouldy smell in the room. The curtains were very dirty and barely hung up. The door out to the balcony was broken. Staff was not motivated to solve the problems that occurred. I do not recommend this hotel!

    3.3

  • Anonymous
      United Kingdom
    July 14, 2013

    The locality and the many restaurants and interesting things to see. The restaurant was good as was the food.

    The cleanliness of the hotel in general. The condition of the room with so many things broken The whole place should be refurbished and much attention given to cleanliness. The staff need lessons in communication and helpfulness.

    3.3

  • Anonymous
      Belgium
    July 13, 2013

    near to city centre and sea

    not enough water pessure in shower, the elevator

    7.5

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