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Wapenplein 8a, Oostende Center, 8400 Ostend – Show map
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133 properties in Ostend
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250 verified reviews
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Hotel Ambassadeur's staff speak: Dutch, French, English
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Terrace, Sun Deck
Food & Drink
Bar, Breakfast in the Room, Restaurant With Dining Menu, Special Diet Meals (upon request)
Free! WiFi is available in public areas and is free of charge.
Public parking is available at a location nearby (reservation is not needed) and costs EUR 17 per day.
Room Service, Packed Lunches, Baggage Storage, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Elevator, Heating, Designated Smoking Area
Dutch, French, English
2:00 PM - 12:00 AM
8:00 AM - 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 4 years is charged EUR 10 per night in a crib.
One older child or adult is charged EUR 20 per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hotel Ambassadeur accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Please note that the restaurant is closed on Wednesday.
Based on 250 reviews
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The conveinience of the location was brilliant.
*Sauna and roof terrace was not available for use. *There was no shower doors so the water went all over the floor. *The reception wasn't always manned. *No tea and coffee making facilities.
Very noisy over the square.
Nice view of the Saturday market. The square is a bit noisy at night.
No hot water boiler for coffee in rooms.
beds were comfortable
Lack of staff, rooms were unfinished and dirty. Very noisy due to work going on and cleaning up at 2am without consideration towards customers. Woke up full of bites when I did manage to sleep. This was a gift for my in laws 50th wedding Anniversary and I felt so ashamed I felt I had to keep saying sorry. This cost 204 euros for one night for 2 rooms, and it ended up spoiling our Holiday!!
-on the first day we were stuck in the elevator and nobody helped us -on the last day the elevator was broken so we took our suitcases from the 5th floor down, the personal totally ignored us -not enough towels upon arrival and very wasted
Very pleasant and helpful staff. Nice bar/restaurant downstairs on the square. Rooms a good size and quiet (we were at the back). Good location on a square of hotels, bars and restaurants, a short walk from the beach, shops, restaurants, casino and station though access by car is restricted. The receptionist directed us to free parking 10 minutes away, a definite bonus as the hotel is in the middle of a predominantly pedestrianised area.
The rooms need a bit of a refurbish, small things were not right; my bedside light was hanging loose, there was no remote for the TV, The shower head was iffy and the water supply went off one night. The breakfast was OK, but if you weren't down early, you had to make do with what hot food was left. Not huge issues, it just needs a bit of attention.
having rooms at the back of the hotel very dark in comparrision to having a room at the front of the hotel
Locatie, centrale ligging Zee/HORECA/Shoppen
The Manager, Bart, is very nice and very helpful.
Hotel would not accept American Express however, reservation and confirmation stated Amex is accepted.
Location good and close to plenty of bars and restaurants.
Room was in poor state of repair, window was broken and had black bin bag taped across the window, and when mentioned at reception was told they was waiting for it to be repaired.
Hotel location, renovated rooms, nice view (at least from the rooms at the front side of the hotel), good value for money in Oostende
Although the room and the bathroom are renovated and look fine there are small details that spoil the whole impression: the towels and the bed linen didn't look to be clean and fresh, the window couldn't be opened (but we were warned about it), the remote control from the TV was missing, the floor was a bit damaged here and there... For us being not very exigent and staying there one night only that was still ok, especially when taking into consideration the room price
Mattress was way too soft, room was dark despite the small lamps on the wall,
No parking. Television did not work properly and was not fixed when reported.
for the money it was fair enough
it was a quite cheap hotel disguised as a luxury hotel without the money. quite comfortable rooms but things missing - such as one pane of glass in my shower, hole in the wall behind the door to the bathroom etc.
the rooms were very clean
no air-conditioning, very dirty reception (perhaps because of the restaurant)
-staff was nice -modern bathroom -comfy bed -location is excellent
-there is no proper reception at the hotel. -linnen was dirty!!! our pillows had no pillow cases , we had to ask in the reception. And I bet the linnen was not changed from last people staying, cause I saw a lot of hair that was there.. not nice for 60 euro/nigh -no fridge in the room! (we had to drink warm beer) -old windows , the glass of window was broken in our room, we had to be careful not to cut ourselves in it.
The lobby was dirty and unattractive. The lift was disgusting and I was never secure in it. The room was poorly cleaned and bed disastrous. It was mouldy smell in the room. The curtains were very dirty and barely hung up. The door out to the balcony was broken. Staff was not motivated to solve the problems that occurred. I do not recommend this hotel!
The locality and the many restaurants and interesting things to see. The restaurant was good as was the food.
The cleanliness of the hotel in general. The condition of the room with so many things broken The whole place should be refurbished and much attention given to cleanliness. The staff need lessons in communication and helpfulness.
near to city centre and sea
not enough water pessure in shower, the elevator
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