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Show map Appart'City Arlon - Porte du Luxembourg

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Newest reviews for Appart'City Arlon - Porte du Luxembourg

  • Hannelore
      Belgium
    August 10, 2014

    Good value for money, good location, friendly staff, fully equipped apartment.

    Very smelly fridge! Bed seemed very spartan, but had a good sleep.

    7.5

  • Sultan
      Saudi Arabia
    August 10, 2014

    The hotel is clean and tidy and friendly staff.

    The rooms looks smaller then which look in the pictures. The WiFi is reachable in side the apartment, it is only accessible in the corridor.

    7.5

  • Miklós
      Belgium
    July 30, 2014

    good location, well equipped.

    nothing

    10

  • John
      Netherlands
    July 29, 2014

    Good value for money if you are looking for an one-night stay at an apartment on your journey.

    Terrible beds

    6.3

  • Terence
      United Kingdom
    July 28, 2014

    Nice room with a balcony. Lovely town in a lovely part of Belgium. Handily located for Luxembourg, France and Germany.

    It was a fair walk to a reasonably priced restaurant.

    8.3

  • Ron
      United States of America
    July 15, 2014

    Modern Accomodations Fair Amount of Free Parking

    - Rooms much smaller than "suite" pic - Poor breakfast for 9Euro - No 24-hr counter service (for late arrivals)...keys & contacts very confusing

    6.7

  • Anonymous
      United States of America
    July 13, 2014

    Location

    Rooms are run down - Bathroom paint peeling, shower head broken, wood peeling around lavatory area, carpet dirty. Kitchen was dirty, dishes/chopping board dirty, inadequately equipped and small for a family of 4. The parking grounds were littered and the entire building smelled of smoke.

    5

  • Paris
      Cyprus
    July 5, 2014

    1.Close to the train station.

    1.There was no internet in the rooms - despite hotel's description in booking. 2.There was no bed in the room but an uncomfortable bed-couch 3.Not enough space in the room even too move 4.The receptionist behaved more like an angry teenager rather than a professional. 5.The last two days of my staying I had even problems to enter my room as the lock of the front door (plastic one!) was damaged.

    4.2

  • Agatha
      France
    June 29, 2014

    Pleasant staff and very clean

    Matras was not comfortable enough. I woke up with a backache.

    7.1

  • Michael
      United Kingdom
    June 29, 2014

    Price

    The put u up bed in all rooms, they are extremely noisy whenever you move during the night waking you a lot

    5.8

  • Peter
      Netherlands
    June 26, 2014

    Access to highway.

    When I arrived (around 11 PM), there was no staff. I had to phone a number, had to wait for almost 10 minutes to be attended, to find out that the lady at the helpdesk did not speak english, and suggested me to call again in order to talk to an english-speaking colleague who was helping another client at the moment. Which meant another 5 minutes waiting on the phone (with a crying baby). No fun.

    5.4

  • Paul
      United Kingdom
    June 25, 2014

    The apartment was very good. Clean towels. Bed good. Kitchen small but did make a dinner especially with aldi next door. Secure parking great. Ideal one night stay which we did.

    Shower pole attachment was broken. No plug in bath. Some lights not working and wifi not working.

    8.3

  • Robin
      United Kingdom
    June 18, 2014

    its location and ease to find

    we asked for a twin room and got a sofa bed for 2 big lads! luckily one of the other group swapped - not good and no-one on reception to moan at

    6.3

  • Sarah
      Canada
    June 14, 2014

    It's a 10 minute walk from the train terminal, and 10 minutes again from the town centre, so it was convenient. The shower was great. There was a washer available, which was great (even though it was 4 Euro).

    I rated it low for cleanliness as we found garbage in the fold-out bed. The bed was uncomfortable and squeaked loudly. Our room was above the lobby, just off the stairwell. It reeked of cigarette smoke - although the building is smoke-free, tenants smoke right inside the front door, holding the door open, so the smoke comes right in. At one point, the smoke even set off the smoke alarm, but no one came to check on the building, and none of the tenants knew what to do. This happened on a Sunday, when there are no staff on site. There should be a designated smoking area away from the doors. There was a stove top (hob), but no pots/pans were available. Would have been nice if there was a dryer available as well.

    5.4

  • David
      United Kingdom
    June 8, 2014

    There was everything necessary in the studio for a comfortable stay.The location is great,close to the centre of Arlon. It is a quiet area.The staff were friendly and helpful.Staying there was a pleasant experience.

    Liked everything.

    10

  • Anonymous
      Austria
    June 8, 2014

    Easy to access if arriving late, provided keys work

    It was impossible to lock our door after we had unlocked the door from the outside. This meant we could not even go out for dinner. Since there is no staff in the evenings we couldn't have it fixed either. Not to be recommended.

    5.5

  • Joep
      Netherlands
    June 8, 2014

    It was clean at arrival.

    No cleaning throughout the stay. No beds but very noisy fold out sofa. Tiny room. If you would arrive late you could get the room key out of a safe in reception. Safe was open so you could gain access to all of the keys available.

    4.6

  • Ioannis
      Netherlands
    June 4, 2014

    cheap

    there was no bed. only a sleeping couch

    4.6

  • Richard
      France
    June 1, 2014

    It is close to the city

    The room facilities are basic and the layout is cramped. There was no plug in the bath and the lighting was not working in one room. Many guests were confused by the late check in arrangements. Wifi only in lobby.

    6.3

  • Alexey
      Belgium
    June 1, 2014

    no room was arranged no personnel present phone support took one hour and brought no result we left home after one hour support call and proposal to wait 1 more hour for someone to come hotel still charged us for a room. waiting for refund now

    2.5

  • Glynn
      United Kingdom
    May 20, 2014

    Despite the fact I asked for a twin room,two men, I ended up with a double to share with my business colleague, and only one set of towels. Also at 15.40, not having rec'd the safe codes by text yet, I had to ring the hotel to gain these codes, which were later texted to me twice, but @ 17.00, ie after reception had closed.

    7

  • Laerte
      Brazil
    May 13, 2014

    Location, cleaness, free wifi

    I arrived Saturday after 8 pm, so reception is already closed. I need to call booking.com to get instructions on how to open the front door and also to get the room key. I got the info very fast.

    7.9

  • Vorrapun
      Thailand
    May 6, 2014

    This apartment is near a super market.

    no body take care for the car park for the guest who reserve and pay for the car park so, do not reserve and you do not pay

    8.8

  • Dionisio
      United Kingdom
    April 22, 2014

    we will definitely recomended to our friends

    10

  • Juan
      Netherlands
    April 21, 2014

    We book the apartment based on the good price offered. However, we realized that the size of the apartment was much smaller than the one shown in the pictures and the cleanliness of the apartment was below poor. *The pictures shown in the booking.com site did not match the reality. The sizes of the rooms shown in the pictures is much larger that the real size of the rooms. The pictures are completely deceiving. We booked two apartments which seem to be very spacious while in reality there was no space at all. *The cleanliness was absolutely the worst thing we have ever experience. The apartment was dirty when we receive it. We find hair in the bathtub/shower and dirty towels in the bathroom. The bathroom heater was also very dirty. The dishes and cutlery (forks, spoons & knifes) were also dirty, we need to wash them before using them. The fridge and the dishwasher were not properly clean and smelling. The carpets, curtains and room doors were also very dirty. Also the blankets for the beds are not properly clean and with cigarette holes in it. *Upon complain with the reception although they took the complaint and said they would look into it, they actually didn't do anything.

    2.9

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