Gresham Belson Hotel Brussels

Staff were very polite and helpful.

Wi fi was not free. I thought this was a major oversight in the 21st century, especially in the city of Brussels! We stayed on the 5th floor in a suite which included a lovely room, and living room, but extremely dissapointing bathroom,the toilet was in a seperate cubicle and was like something you would see in a public toilet! The actual bathroom was tiny. The shower was mounted in the bath to the side wall of the bath it was like a dodgy d.i.y. effort! The hot food on the breakfast was not of a high standard, there seemed to be a tour group having breakfast at the same time we dined, i wondered was it not replenished because they were on a cheaper rate?

The room was comfortable and always clean. There was a good choice of food for breakfast.

The quality of food served in the bar/resto was rather poor. In the fitness centre, there could be some desinfection/cleaning liquid so that each person can wipe the machine after use.

I was there for business and chose it for its location. It was super-close to where I had to be the day after. The Hotel is quite spacious and has all the comforts for a business traveller, including free wifi and a good breakfast.

I had the impression that this is a non-smoking hotel. It turned out that the entire 3rd floor is smoking....It kind of gives a bad odour to the rest of the floors too... I also had a bit of trouble when checking in as I was allocated a room (on the 3rd floor) which had not been cleaned yet (at 7 in the afternoon) and had to go downstairs and complain...The reception immediatelly gave me a clean room on another floor..I apreciated the fact that they did not say "could you wait until we clean it" like other hotels have done!

The staff spook good english and where also very friendly and helpful. The breakfast had a great variety it had something to suit everyone. The hotel was in a very good area buses ran every 15minutes to the city centre and were very cheap,

The hotel did not ban smoking. The bar was very expensive. In the actual surroundings there was nothing outside the hotel.

Overall very good, especially appreciated the upgrade to an excecutive, which was offered to me, again, highly appreciated. As a result I have booked a room for next coming Friday; 27/11. I would not dare to ask for an upgrade again ..., it might happen again,...spontaneously ...

Maybe the breakfast area does not match to the high standard

The Staff are nice and polite, the breakfast is rich and good, also the personal are helpful,free wifi connection.

in the bathroom The sink tap was broken, and was not fixed,but they offered changing the room ! to watch TV you are required to pay too much for old silly movies or music !! the bed mattress is soft uncomfortable at all, 3 nights we did not sleep well, even though it is winter our room was too hot during the night.we had to stop the heating and to open the window to be able to sleep in the mid of November ! mini bar prices are crazy 4.50 euro for a little 200cl coca cola ! or even water.

The cleanliness of the room, the free internet and the free shuttle service.

My room was next to the elevators, which are very noisy during the night and woke me up at least once in every hour. I was completely unable to sleep from 6 am in the mornings. Moreover, the food at the hotel´s bar is not good and far too expensive.

Pay TV selection

space of the room - bathroom

Very good location, 10 minutes and you are at the airport.

For the 4 stars its better to have the bath tab fixed and better bathroom facilities.

Were greeted warmly and without much delays the keys were presented. The rooms were clean and tidy.

The toiletries were incomplete. I suppose most hotels would at least provide a comb and other minor items in the toilet. All this was missing to my astonishment.

Everithing was ok .In case that you have problem with sleep ask to the staff a room far away from the vecinity of the lift

10 minutes drive to the airport.room large and nicely furnished.nice breakfast.

needs some refurbishment.wornout doors.had difficulty in turning on\off the lights.