Hotel BLOOM  

Nice room deco with excellent staff assisting us during our stay. Also, we get to choose which room we'd like to stay in. Absolutely nice boutique hotel.

The location is off a bit, though metro is about 200 meters away to the city.

Good location. Near metro and train station. Free wifi. Varied breakfast. Spatial rooms. Comfortable large bed. Tea & coffe in room. Nice design. Friendly staff.

Expensive breakfast

The location was convenient for me.

Be prepared that the hotel charges 200-300 euros more on your credit card. They say it is for security reasons. Also be prepared that this extra amount will be refunded to your card around 10 days later only (I guess they earn good interest on their customers’ money being held for such a long time). The first time I thought that it was just the incompetency of the staff and she surely made a mistake. This time it also happened and when I asked why they said that this is how their system works. When I asked why their system works like this, no answer was given. I asked to talk to the manager who was never available. The staff is extremely rude, impolite and incompetent. Rooms are not cleaned. Breakfast is overpriced. There are plenty of nicer and cheaper hotels in Brussels so don’t waste your money on this hotel.

The design was modern, interesting and comfortable. Each room had an artistic theme set by the mural behind the bed. Our mural was nice (room 740) but our friends had a somewhat creepy mural of a young girl sleeping in a pile of flowers (room 735). we had lovely views of the city and the beds were very comfy and the room was quiet and well- furnished.

The bathroom could have used some updating- the grouting in the tile and around the tub was falling apart and was stained. But the room was clean. Breakfast was way too pricey- 25 eur per person. We skipped it. Parking was convenient but seemed pricey- 25 eur. We were able to keep our car there for longer than 24 hours though and that saved us some cash.

We loved how funky it was. The breakfast was great too.

They told me over the phone we'd have adjoining rooms, but when we got there, they didn't have any left....not good when you are a family of six (with small children).

Very nice atmosphere, stylishness, tidyness

Good location, nice interior, clean rooms

Hotel policies sucks and hotel stuff can not exactly explain the details. They preautorize on check-in money on customer account for all staying period plus extra 50EUR-i for each day. So they blocked on my account 970 euro and I check -out two days ago. On check out I paid my invoice for 6 nigths (660 euro) with other credit card and this 970 euro is still blocked on my account. So if You have limited acces, be careful. Free internet is only 60mb and they charge for extra 5 eur / 24h. Hope this 5 euro will save the Hotel. Breakfest is to expensive (25 eur for hellogs and egg).

Loved the food, the service, and the design aspects of the lobby and common areas.

The design and integrity of the room was lacking. If you looked closely, you can see the peeling paint, the subtle cracks in walls, and the cheap finishings from the hardware of the furniture to the light fixtures.

The breakfast.

The fact that on their website it all looked better than it really is... They really need better maintenance

COnvenient transportation. there is a self laundry shop very close to hotel, very convenient.

Not many food choice around.

The bar, all the guests were freindly.

The coffee machine was awful to use. The bar did not have some drinks which was a surprise. The price was excessive, its no "W" hotel although the style is similar.

Clean, good position.

Despite the fact that I payed cash at checkout, my credit card is still blocked with the amounts I already payed, and this is happening at 3 days after I left the hotel!! Is the first time I encounter this situation since I travel with reservations made through booking.com. I hope this will solve shortest time as possible, elseway I will never choose the same hotel again.