Hotel BLOOM  

Nice room deco with excellent staff assisting us during our stay. Also, we get to choose which room we'd like to stay in. Absolutely nice boutique hotel.

The location is off a bit, though metro is about 200 meters away to the city.

Fantastic hotel with very helpfull staffing (Junior and Princess) with an outstanding and beautiful interior decor. Rooms are beautiful (each of them decorated differently) Clean and comfortable beds. I really recommend this hotel and would like to go back soon.

My bathroom's sink was much smaller than my friends room

Beautifully decorated room with excellent art. Lovely view over Botanique gardens. Spotlessly clean. Very fast free internet. Impressive lobby. Fast lift. Helpful staff at reception.

Grossly expensive buffet breakfast (euro 25). Pretentious restaurant (Smoods) with slightly supercilious waitering staff. In fact, the whole hotel gives this impression. The guests are made to feel that it is their responsibility to live up to the hotel's expectations of a guest at a "boutique hotel" rather than to cater for their personal, and probably rather unattractive, needs! I would only recommend this hotel to other travellers who I felt would like and be impressed by this type of treatment. People that I like would not enjoy it!

Good location. Near metro station, Nice design. Spatial and lightsome room. A varied breakfast. Free internet (but with limit of mb). Recommendable hotel.

Eliminate the limit on the internet. Breakfast could be a bit cheaper.

it was really a nice atmosphere

On Sunday night was the bar closed and the terrible parfum in the entrance area at the front door.

easy to reach with car park under the hotel

wait at check out

We loved how funky it was. The breakfast was great too.

They told me over the phone we'd have adjoining rooms, but when we got there, they didn't have any left....not good when you are a family of six (with small children).

The bed was very comfortable and the room is quite big. I also like the individual artistic touch by unknown and presumably young artists. Mine (820) had a very nice blue sky wit clouds over the bedside.

There was an annoying buzzing sound at night, as if a lorry was parked in street with the engine running, but I looked down and thet was not the case. Wireless Internet connection has a Mb limit. Mine was cut after 45 min.

Loved the food, the service, and the design aspects of the lobby and common areas.

The design and integrity of the room was lacking. If you looked closely, you can see the peeling paint, the subtle cracks in walls, and the cheap finishings from the hardware of the furniture to the light fixtures.

The breakfast.

The fact that on their website it all looked better than it really is... They really need better maintenance

The bar, all the guests were freindly.

The coffee machine was awful to use. The bar did not have some drinks which was a surprise. The price was excessive, its no "W" hotel although the style is similar.

Clean, good position.

Despite the fact that I payed cash at checkout, my credit card is still blocked with the amounts I already payed, and this is happening at 3 days after I left the hotel!! Is the first time I encounter this situation since I travel with reservations made through booking.com. I hope this will solve shortest time as possible, elseway I will never choose the same hotel again.