NH Brugge  

Dear Sirs, The hotel is well located with the main sights in walking distance and close to the City Center. The concert hall is across the street and we attended a very good performance. The restaurant and the bar are very pleasant and have excellent service. The hotel is easy to find with a Navigator and parking is across the street. The Main Train Station is also in Walking distance through a lovely Park. The room is large well decorated and the bath is clean with shower and bath. Overall a good experience and we would stay again.

Location excellent. Cleanliness excellent. Rooms spacious and well decorated. Bathroom clean and with good shower and bath. Staff helpful, courteous, and pleasant. Restaurant and bar very nice with very good service.

The hotel staff were extremely helpful and friendly. We liked being just outside of the historic area so it was a touch quieter.

We liked a unique atmosphere of the hotel, standing apart from a standard chain décor and style.

Bathroom was rather tired and not matching 4* hotel quality. Towers were old and grey. The area appeared to be surprisingly noisy. Some building works starting at 6 am. Sound isolation is poor.

Excellent and courteous staff. Very good buffet breakfast.

The fact there was no internet access in the room unless you paid €17.25 a day. One would expect a 4* hotel to provide net access. Because of this I would not stay there again. We arrived on a Friday night, having driven from Scotland. On the Saturday we got up for breakfast and went to the market. When we returned we were tired so put out the 'Do not disturb' sign. Despite this we were awoken by reception to ask if the room could be cleaned. On the Sunday the room was not done until mid afternoon, ditto Monday.

The staff and the breakfast was ok.

Very poor value for money. Below NH quality standards. Needs to be renewed.

We were able to walk the short distance from the station to the hotel. It was quiet and only a short walk to the centre for sight seeing. The outside of the hotel could do with a coat of paint. Breakfast was very good

The outside need a coat of paint.

this is a beautiful old hotel with excellant location to the train station and the city of Bruge

There was no free Wi-Fi in rooms. Old fashioned. Not at the centre of the town. 20 mins far from the central square.

The location was perfect for walking into the City and for access to the motorways. The hotels is pleasnt without being luxurious.

The coffeee maching in the room leaked, it was near impossible to make tea and breakfast was ridiculously expensive. Also, the only free w-fi accress was in the lobby rather than the room.

Welcome/inviting/warm/enjoyable/good location

We have stayed there before (also when it was the Sofitel) and we find the staff very helpful and obliging. We like the location and the fact there is parking nearby. We have stayed at the Crown Plaze before and even though the hotel is lovely, the parking and trying to find the hotel was a nightmare. We would always choose the nh expecially when the rate is around the £90 per night. We took with us my sister and brother in law who had never been to Bruges before and they were also very impressed with the hotel.

very handy

tv needs to be flat screen

Lovely staff and central location to the train station and all the attractions.