Golden Tulip Brussels Airport Hotel  

I stayed at the Golden Tulip Brussels Airport, and was the worst experience I have overall with hotels in this category. Room with walls filled with humidity, furniture with rotten wood along the floor, the floor of the bathroom down the to...ilet stained, some broken tiles to, only half of the tv channels available on the list was presented, and the mini bar? A joke, with two mini bottles of water. I requested another room but I only could change in case of paying a fee. After asking someone to see the room, they gave me another room with the same problems but at a smaller scale! I felt completely rip off

We chose the Golden Tulip for being close to a train stop, the free shuttle to the airport and being reasonably priced for our budget. A 12 min walk got us to the train stop and we toured/shopped Diegem by foot. We were pleased with our experience.

There was no free wifi but they did have free internet access using their computer. This meant I could not use my tablet software to access my home security system via vpn setup. We found hotel wifi costs expense for our travel needs while visiting Europe.

clean, luxury.

too expensive.

Good in general, upgrade to the deluxe room was great (breakfast for 2 and "superior" room was a good deal for the price)

Good design, nice room and good restataurant

Delicious breakfast and proximity to the airport

The room was awfully hot. Even though it was winter and only 3 c outside the room was very hot. There was no air conditioning and the ventilation system only continually pumps hot air into the room. The staff semed to think that because it was winter the heating was always on. There is no window to open, only a door to the outside ground level.

Service of staff, quality of the beds, wifi

I have stayed here many times before without any issues. For the first time I had a room on the second floor, close to a mechanical device that made a sound that kept me awake.

Small group feel - interesting decor, really comfortable room - would be even better if they included breakfast in the price - what felt like reasonable value was tiped by breakfast not being inclusive

Hotels like this need to have a swimming pool for excercise - rather than an outside puddle a thin indoor lap pool would gaurantee me as a guest

Convenient to the Airport, but far enough away to avoid the noise. Convenient to nato (or it would be if they would get the commune to sort out foot access during the building work) Coffee facilities in the room were good. Snack food in the bar was excellent.

Paying for car parking in this modern age of the car just seems to be a way to increase the room rate without saying so. If the concern is people parking there who are not using the Hotel, issue parking tickets as you do now, but validate them for free on production of your room key. While the location is good for the airport and local business, it is unlikely to be selected by people who are dealing with business a little further away and are using either a hire car or their own car to get there. This is the one issue that would stop me recommending this hotel to other people

I appreciated your kind staff; they were so polite and helpful. Thomas was especially kind and helpful. The breakfast buffet was wonderful.

Main restaurant was closed for the holiday...

Very nice personnel and comfortable rooms. The presence of sport facilities in the hotel is a definitive advantage.

The fact that Internet access is not free is old-fashioned; this should be considered a free commodity for a hotel that targets modern (business) travelers.

The room was very clean and well decorated. The lobby was also very hip. The bathroom had a tub, which I appreciated. I enjoyed the hot tub and steam room.

The staff are a bit cool. The restaurant is... Not that great. And it is offensively expensive.