Best Western Hotel Chamade  

Gostei da simpatia e competência de todos os funcionários e da localização, sobretudo para quem chega de comboio, pois é próximo da estação dos caminhos de ferro.

O barulho do carro eléctrico, pois o meu quarto estava virado para a rua,o que me incomodava um pouco.

Good location, good size of the room and facility. very nice breakfast on the top floor to have a nice view to the city and the stuff at the breakfast room is very friendly and polite. They gave us the room as we required when we book it, so it's very nice. that means they pay attention to the customers. very appreciated.

Cold room and noisy airco for the heat. room is very nice and quiet with nice light in the morning but the bad isolation from the corridor won't avoid the noisy neighbors next door to keep quiet. this should be improved. The stuff at the reception is like a robot and emotionless. fair price with good breakfast but like to have choice for cheaper price without breakfast as option for backpackers.

English speaking reception and helpful staff. Clean room and fairly roomy but my room was next to lift and this caused some disturbance to the nights rest.

proximity to railway station local transport, the tram, stops in front of hotel supermarket, cafe and bank nearby walking distance to main centre variety at breakfast bar

The Breakfast was quite good and plenty to choose from.

We did not like our first room 506 the shower flooded the floor when it was used. The room was not up to standard for the price - the sealing round the bath had mould and the whole room positively dingy. We advised the reception of the flood and she immediately said that she would move us to another room. We were relocated to room 504 and that was so much better. The whole room was more modern and the lay-out of the room was so much better. We were quite satisfied but wonder why we were allocated 506 in the first place. The stairs and corridors were unbelievably dark and unwelcoming. We had stayed in Brugges for three nights at the Flanders which was a little cheaper and far superior!

For a late check-in, reception was not open. No parking available. Took more then half an hour to find a parking slot in area around. Buffet brerakfast quite basic.

Great value for money, helpful staff, very comfortable room and adequate breakfast. Located a good 15 minute walk from the old town but the tram stop is right outside the hotel.

Service was excellent

Noise from external sources - believed to be students - made it difficult to sleep - although no fault of hotel - would just avoid the same week again.

Not far from centre, has underground parking

Very welcoming and helpful staff. Right next to the Tram stop for easy access into the city centre. Breakfast buffet was varied and plentiful. I would stay there again.

Kind hotel staff. They had coffee pot and tea bags in the room, also the fridge (some hotels don't come with these basic facilities these days). Hotel's very close from the centraal station. Not necessarily close to the historic center in the city but the tram just in front of the hotel can take easily take you inside the city

Old interior

We like the most the helpful staff member!! She helped us with the parking of our car (which did not fit in the parking of the hotel), provided very useful information, and was extremely nice, efficient, and kind!!!