Best Western Hotel Imperial

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In and around
hotel Hotel De Hofkamers Royal Astrid Ramada Ostend Hotel Louisa Golden Tulip Bero Oostende Hotel Princess Hotel Europe Hotel Lido 2000 show the 8 most popular…Show first two…
Landmark Wapensquare 0.4 km Wellingtontrack 1.4 km
Park Leopoldpark 0.3 km Maria-Hendrikapark 1.5 km
Popular area Casino Kursaal 0.1 km
Train Station Oostende 1.0 km
Airport Ostend-Bruges (OST) 5.0 km Lesquin (LIL) 75.5 km

Best Western Hotel Imperial

Van Iseghemlaan 76, 8400 Ostend (Show map)

Overview and availability
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Guest reviews

More photos

Score from 413 reviews

7.4

Located in the very heart of Ostend, the hotel is situated in a quiet location with excellent transport links and access to the city centre.

Situated opposite the beach and the casino, and within walking distance of the shopping area, restaurants, bars and the marina, the hotel offers the perfect base for exploring this historic city.

The friendly hotel staff aim to offer a relaxed and welcoming atmosphere when you arrive at the hotel, and are happy to help with any query that you may have.

Rooms: 60. Hotel Chain: Best Western.

Availability

When would you like to stay?

Please enter the dates of your stay to check availability

Check-in date

Check-out date

Hotel Facilities

General

Bar, 24-Hour Front Desk, Non-Smoking Rooms, Elevator, Luggage Storage.

Services

Laundry, Currency Exchange, Fax/Photocopying.

Internet

Wireless internet is available in the entire hotel and costs EUR 8.00 per hour.

Guest Parking

Public parking is possible at a location nearby (reservation is needed) and costs EUR 18.00 per day.

Hotel Policies

These are general hotel policies. As they may vary per room type; please also check the room description.

Check-In

15:00 hours

Check-Out

11:00 hours

Cancellation

If cancelled up to 1 day before the date of arrival, no fee will be charged.

If cancelled later or in case of no-show, the first night will be charged.

Children and extra beds

All children under 2 years stay free of charge when using existing bedding.

All children under 2 years are charged EUR 15.00 per night and person for cots.

One older child or adult is charged EUR 30.00 per night and person in an extra bed.

Maximum capacity of total guests in a room is 3.

Extra beds and baby cots are upon request and need to be confirmed by the hotel.

Supplements will not be calculated automatically in the total costs and have to be paid separately in the hotel.

Pets

Pets are allowed on request. Charges may be applicable.

Accepted credit cards

American Express, Visa, Euro/Mastercard

The hotel reserves the right to pre-authorise credit cards prior to arrival.

Hotel information

From the 6th of December, you can enjoy a full breakfast buffet, in our new breakfast room

Food & beverage

Breakfast is served from 07.30 - 10.00.
The bar is open from 12.00 - 24.00 each day.

Room information

All our rooms are equipped with a colour TV and PC connection via the telephone line. All bathrooms are provided with a bath, except for in the single rooms, which have a shower.

The rooms on the 1st and 2nd floor are non-smoking.
From the 1st of January the entire hotel is non-smoking

A small fridge can be provided for a supplement per day.

Important information

Payment with PIN is not possible.

We want to report that we will not be able to serve breakfast from the November 12 until December 5 (2008)

Terms & Conditions

Your reservation is absolutely secure. All personal data is encrypted and will be processed in a secure way.
Booking.com takes the privacy of your personal data very seriously. Your personal information will only be used to process your booking. For more information, read our privacy statement.
Booking.com will not charge you any reservation fees for making this booking, nor charge your credit card. You will simply pay for your stay at the hotel.
Cancellation is free of charge provided you adhere to the notification period stated in the hotel cancellation policy (see "Hotel Policies").
More information can be found in our terms and conditions.

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Overview and availability
Photos
Guest reviews

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Area photos

Top

Overview and availability
Photos
Guest reviews

The guest reviews are submitted by our customers after their stay at Best Western Hotel Imperial.
They are opinions of guests that reflect their experiences when staying at this hotel.

Total

7.4

Based on 413 reviews

Staff	7.7
Services	7.2
Clean	8.2
Comfort	7
Value for money	6.9

Show scores of:

Individual guest reviews

Reviews are ordered by language and date with a maximum of 25 reviews

Previous page Next page Showing 1 - 25 (Total 413)

Anonymous
Solo traveller
Belgium
November 25, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Location, friendly personnel, breakfast even if said to be not included

Television very small indeed, door between rooms and therefore noise from neighbours

Anonymous
Solo traveller
Italy
November 24, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Anonymous
Mature couple
Belgium
November 13, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Clealiness of room, near the best restaurants in town

Not really.... The breakfast could have more things, but this is minor comment.

7.5

Anonymous
Solo traveller
Belgium
November 13, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

rooms too narrow

Andrew
Solo traveller
stafford, United Kingdom
November 12, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Central location/near the beach.

Small room,a little bit over rated/priced.

Carl
Mature couple
Ferndown, United Kingdom
November 6, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Good service, very nice room.

Stephen
With friends
Maidstone, United Kingdom
October 15, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

The location and the staff.

Shame about the lack of close parking

Georgia
Group
Melbourne, Australia
October 7, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

We had a room with a great view despite last minute booking

There was a little wait for breakfast but no disaster. 3pm check in and & 11 am check out is a bit short.I heqrd others complain about this.

8.5

Shaun
With friends
Herne Bay, United Kingdom
September 30, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

No remote for TV. No wall mounted shower facility

8.5

Michèle
With friends
antwerpen, Belgium
September 16, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Sea view - staff efficiency

Very small bathtub .....

7.5

Anonymous
Family with young children
Belgium
September 5, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Its location

The rooms are old, not like what is in the internet site.

4.5

Feller
Family with older children
Diekirch, Luxembourg
August 25, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

close to the beach and center; noice from outside very low due to good isolation

the carpets in the bedroom, very old and dirty

7.5

Anonymous
Group
United States of America
August 25, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

John
Mature couple
Oldbury, United Kingdom
July 29, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Location

No coffee/tea making facilities.No Air conditioning so with window open for air very noisy from traffic.Doors on room noisy could do with swipe cards

6.5

Anonymous
With friends
Belgium
July 22, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Site

The unfriendly welcome at the hotel reception on arrival by 2 different receptionists at 2 different times who clearly indicated that early arrivals were not welcome.

6.5

Nicholas
With friends
Castleford, United Kingdom
July 18, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Easy to find

7.5

Brenda
Family with young children
Voneche, Belgium
July 18, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Michael
Family with older children
Nottingham, United Kingdom
July 17, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Location, friendly staff, very clean, And being able to smoke in room.

Not enough room round the serving table with people pushing round you.

9.5

Matthew
Solo traveller
Wezembeek-Oppem, Belgium
June 24, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Good location near beach, helpful staff

I booked it last minute on a summer day weekend, so 100euros for a single room is not unexpected, but I would be upset to pay that much for a stuffy room in other circumstances

Anonymous
Solo traveller
Italy
June 21, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Meeting

Stephen
Mature couple
Barrow-Upon-Soar, United Kingdom
June 10, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

6.5

June-lydia
With friends
YELVERTON, United Kingdom
June 4, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

comfortable beds & wonderful food

a little too hot in breakfast room,

Karel
Group
amsterdam, Netherlands
May 27, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

location near beach and park

5.5

Carl
Mature couple
Ferndown, United Kingdom
May 26, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Good location, pleasant staff and good service.

Anonymous
With friends
United Kingdom
May 20, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

7.5

Previous page Next page Showing 1 - 25 (Total 413)

The guest reviews express the personal opinions of Booking.com customers who filled out a questionaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.

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Best Western Hotel Imperial

Score from 413 reviews

Availability

When would you like to stay?

Check-in date

Check-out date

Hotel Facilities

General

Services

Internet

Guest Parking

Hotel Policies

Check-In

Check-Out

Cancellation

Children and extra beds

Pets

Accepted credit cards

Hotel information

Food & beverage

Room information

Important information

Terms & Conditions

Area photos

Individual guest reviews

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