Best Western Hotel Acacia  

Very central to the city, very good breakfast and comfortable rooms.

The wing we were in was recently refurbished to a good standard other than the walls were not at all soundproofed and in consequence we could here everything the couple in the next room were doing! TV channels were limited no English

I can wholeheartedly recommend this hotel, the location was perfect for the town square. The staff were friendly and helpful the room was very clean. When we return to Brugge we will book with this hotel again.

Extremely comfortable, friendly staff, good location. Highly recommendable

Good little hotel in a very central location

All the staff were very efficient and helpful. Breakfast was good with plenty of fresh bread, pastries, croissants, eggs, cheese and meats. There was also hot bacon and scrambled eggs. Champagne was available every morning but we only had some once to celebrate the New Year. Coco, the multiligual parrot usually welcomed us each with a "Good Morning" which was fun. The room was large and comfortable and the location perfect for sightseeing in the City. We had pre-booked parking so it was very convenient to park in the underground car park and, although it cost15 euro a night we thought it was well worth it in the City Centre.

Everything was excellent, but the highlight was really the Parrot.

It is more a suggestion, but the scrumbled eggs were not good. It really seems like they were made of powder, not real eggs. It is true that it is more difficult to manage real eggs as they overcook. My sugestion would be to install a coffee machine to free some staff time. Then use this time to take orders for the scrumbled eggs. Otherwise, everything was really perfect and we just regret not been able to stay longer.

nice staff , and good parking facilities which is well worth the money , hotel is very central with good walking access to shops and musems , common parts of the hotel are a bit dark , nice hotel overhall

common areas could do with a paint but this was not a major factor

Great location, friendly staff

Pillows could have been better i.e. no selection available in the room.

Very pleasant, nice stuff, nice pool and sauna...

In a double room it was 2 bed beside each other, instead of a king size bed. The beds were slipping away all the time, I was falling into the gap between the beds during the night, as I tried to grab my partner. :( else everything was fine.

Fantastic location, good sized rooms.

The service at breakfast was unfriendly and not what I would expect from a hotel advertised as 4*. The rooms were oddly designed with a separate toilet right next to the bed which was a bit unpleasant. The only mirror we had in the room was in the bathroom which was inconvenient. No tea/coffee making facilities.

Loved the beautiful soft furnishings in the rooms.

Breakfast was a bit limited and like so many places in Europe no real milk. I detest uht 'milk'.

Keep car in the garage after chek-out, compesation for a broken sauna