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Best Western Hotel Acacia
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When would you like to stay at the Best Western Hotel Acacia?| Room type | Max | Rate |
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| Standard Room |
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Show prices |
| Superior Room |
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Show prices |
General
Bar, 24-Hour Front Desk, Newspapers, Garden, Elevator, Safety Deposit Box, Heating, Luggage Storage.
Activities
Sauna, Indoor Swimming Pool.
Services
Room Service, Meeting/Banquet Facilities, Business Centre, Laundry, Breakfast in the Room, Shoe Shine, Fax/Photocopying.
Internet
Wireless internet is available in public areas and is free of charge.
Guest Parking
Private parking is possible on site (reservation is needed) and costs EUR 15.00 per day.
Hotel Policies
Check-in
From 15:00 hours
Check-out
Until 11:00 hours
Cancellation
If cancelled up to 2 days before date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.
Children and extra beds
All children under 3 years stay free of charge when using existing bedding.
All children under 3 years are charged EUR 15.00 per night for cots.
All older children or adults are charged EUR 25.00 per night and person for extra beds.
Maximum capacity of extra beds/babycots in a room is 1.
Maximum capacity of total guests in a room is 3.
Any type of extra bed or baby cot is upon request and needs to be confirmed by the hotel.
Supplements will not be calculated automatically in the total costs and have to be paid separately in the hotel.
Pets
Pets are not allowed.
Accepted credit cards
American Express, Visa, Euro/Mastercard, Diners Club
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The bar, overlooking the lovely terrace, has comfortable leather chairs and is opened from 17:00 until 01:00.
Terms & Conditions
Your reservation is absolutely secure. All personal data is encrypted and will be processed in a secure way.
Booking.com takes the privacy of your personal data very seriously. Your personal information will only be used to process your booking. For more information, read our
privacy statement.
Booking.com will not charge you any reservation fees for making this booking, nor charge your credit card. You will simply pay for your stay at the hotel.
Cancellation is free of charge provided you adhere to the notification period stated in the hotel cancellation policy (see "Hotel Policies").
More information can be found in our
terms and conditions.
Top
The guest reviews are submitted by our customers after their stay at
Best Western Hotel Acacia.
They are opinions of guests that reflect their experiences when staying at this hotel.
Based on
137
reviews
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Show scores of: |
Individual guest reviews for Best Western Hotel Acacia
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Susan
Mature couple
lea, preston,
United Kingdom
March 7, 2010
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The hotel is in an excellent location. Handy for the shops and market square. The room was very comfortable and warm (considering our stay was during a cold spell March). The parrot, in reception, is a pleasant novelty for visitors. The room did not have tea/coffee making facilities, which I expect, as normal these days. The reception staff were helpful when prompted, but could be more friendly. |
8.3 |
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Robin
Mature couple
Greens Norton, |Towcester,
United Kingdom
February 14, 2010
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Good location close to most of the historic attractions of Bruges. Well fitted out, in sympathy with the local architectural environment Not the hotels fault, but there were raodworks all around at the time of our visit. |
8.3 |
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Jasvir
Young couple
London,
United Kingdom
February 3, 2010
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The hotel is located perfectly in the center of Bruges, the staffs are friendly and the rooms are very nice. |
8.3 |
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Ray
Mature couple
GILLINGHAM,
United Kingdom
January 5, 2010
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The layout of the room and the location were good. The staff were friendly and helpful at the reception desk. Being disturbed despite displaying the 'Do NOT Disturb' sign! |
6.3 |
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Susan
Mature couple
Bridgend,
United Kingdom
January 5, 2010
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The Acacia was perfectly situated for a city break in Brugge. Staff very friendly and helpful, room very well decorated and comfortable. It is a shame there is not tea & coffee making facility in the room. Although there was a free tea & coffee machine on the ground floor, it is not the same as having the facility in your room. |
8.8 |
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Tom
Family with young children
London,
United Kingdom
January 5, 2010
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The Location was excellent, the room comfortable and a good size (although on the previous occasion we stayed we had a slightly nicer room). The Breakfast is very good. We enjoyed the swimming pool. My young son loved the parrot. Like the coffee corner facility. Appreciated the baby cot option for our room. I don't like twin beds that are pushed together to make a double. That is not a double bed but it is often the case in continental hotels. The carpet was stained which was a bit of a shame because it was otherwise clean. |
8 |
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David
Family with older children
WALTON-ON-THAMES,
United Kingdom
January 4, 2010
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It was very clean and quiet, and the parrot was great fun!. the breakfast was good but probably not worth the price paid. There was only one very small pillow per person and no drawers to put clothes in. |
8 |
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Trasca
Young couple
Bucharest,
Romania
January 2, 2010
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The parrot, the kindness of the staff, the sauna, the cosyness of the room, the care for details, the pool table without the holes :) (in the basement), the rich breakfast, the piano, making my own coffee. To be honest, i would have enjoyed a king size bed instead of two smaller ones put aside. But for only one night, it was ok. |
9.3 |
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Anonymous
Mature couple
United Kingdom
December 10, 2009
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It is very conveniently located close to the market square in the centre of Bruges, providing easy access to all attractions within the city. Staff were very helpful. No tea and coffee facilities in the room, though there was an area near the lobby where guests could make drinks to take back to their rooms (although on both occasions I made tea it was tepid at best). Had to pay an additional 15 Euros per night to use the car park. The swimming pool was so small we didn't bother using it (it looked to be about 4 x 5 metres) despite the presence of a pool being one of the main reasons we chose this particular hotel. |
7.5 |
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Glyn
Group
Caterham,
United Kingdom
December 9, 2009
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Very close to city centre The bed was uncomfortable and room was not decorated accordingly to cost |
6.8 |
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Anthony
Mature couple
Middlewich,
United Kingdom
December 2, 2009
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Clean, Good Central Location and Friendly Staff. |
8.8 |
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Nicholas
Mature couple
Sidcup,
United Kingdom
December 1, 2009
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Excellent Hotel just seconds away from the heart of Bruges. The owners are updating the the remaining unrefurbished bedrooms soon. Our room was superb--modern--spacious and well appointed. Couldn't ask for a better breakfast either. |
10 |
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Michael
Mature couple
Basingstoke,
United Kingdom
November 26, 2009
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Close to city centre and quiet Bedroom carpet needed cleaning |
7 |
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Anonymous
Young couple
Netherlands
November 11, 2009
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personel, parot and clean and tidy rooms no value for money. The rooms and hotel were outdated. The breakfast was minimal and poor. |
5.5 |
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Nicholas
Mature couple
Eastbourne,
United Kingdom
October 30, 2009
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Central location; the parrot! |
8 |
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Anonymous
People with friends
United Kingdom
October 14, 2009
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Great large room, clean and tidy, friendly hotel staff, good location and topped off with a very entertaining parrot ! |
9.3 |
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Robert
Mature couple
bawley point,
Australia
September 30, 2009
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location,helpful staff,parking on site |
8 |
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Michael
People with friends
stouffille ontario,
Canada
September 29, 2009
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Location |
7.5 |
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A.m.c.
Mature couple
hasselt,
Belgium
September 9, 2009
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The staff was so very friendly, we had a very pleasant stay. When we visit Brugge again, we will choose this hotel |
9.5 |
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Alfred
Family with older children
WOLVERHAMPTON,
United Kingdom
September 1, 2009
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The location was very good for the centre.Staff were pleasant and helpful.We liked the parrot. We could have had a few more cloths "hangers" in the wardrobe. Also, we were supprised that there were no "chest of draws furniture" available to put our clothes into a draw. We had to keep the clothes in our suitcases ! This was poor in our view for a superior room ? Note: We paid for two superior rooms. |
7.5 |
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Stephen
Young couple
Riseley,
United Kingdom
August 30, 2009
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Duplex room was a bonus Kept up by noise two nights |
6.5 |
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Anonymous
Young couple
Luxembourg
August 26, 2009
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The room (duplex room with a small kitchen corner) did not correspond to that of displayed on their homepage. The quality of the room was poor and parking was very limited |
5 |
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Anonymous
Mature couple
France
August 18, 2009
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freindly and helpful staff no view from our window , the room was rather dark |
9 |
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Patricia
Family with older children
Minehead, Somerset,
United Kingdom
August 15, 2009
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first impressions excellent, hotel receptionist was excellent and very helpful. breakfast and staff also excellent. felt beds were uncomfortable and plastic key to room did not work, so at end of a long journery could of done without the hassle of having to keep returning to reception to correct it. |
9 |
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John
Family with young children
Mastrict,
Netherlands
August 9, 2009
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staying in the center of Brugge. |
7.5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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