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Crowne Plaza Brussels Europa
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When would you like to stay at the Crowne Plaza Brussels Europa?
Top
Based on
850
reviews
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Show scores of:
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Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Andrew
Solo traveller
London,
United Kingdom
November 27, 2009
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The location in the heart of the EC district is the really big plus point for this good quality hotel. It's a nice place for sure, but otherwise fairly and isolated. |
7.5 |
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Aurel
With friends
Bucharest,
Romania
November 25, 2009
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Nice hotel and staff. Metro near the hotel for visiting town. This hotel is in business area and in a most expensive region of Brussels. Is ok if you have business to do in that area with all European Commissions near the hotel. Who is thinking to spend a weekend is much better to chose another hotel in another area. |
7.5 |
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Sabina
Young couple
Warszawa,
Poland
November 25, 2009
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Good value for money! Really nice rooms and very good localisation, just over the metro station - 2 minutes by metro to the city center! Only take into consideration that during the weekend this European area is totally empty and you will have to go to the center to eat something. Helpful staff - we were very satisfy with the quality of that hotel. |
10 |
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Anonymous
Solo traveller
United Kingdom
November 25, 2009
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The staff were friendly, the room comfortable enough, and as I got a cheap last-minute deal the price was good for a hotel of this category in Brussels. The hotel is situated on a busy road, and the European quarter is not one of the city's most charming areas. Compared to its sister hotel in Brussels (Crowne Plaza Brussels City Centre Le Palace), the Europa is decidedly less "luxurious" (though correspondingly cheaper). Internet access is expensive and this was a disappointment when other hotels in the city offer it for free. |
8 |
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Anonymous
Young couple
United Kingdom
November 25, 2009
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comfort, cleanliness |
10 |
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Anonymous
With friends
Ireland
November 25, 2009
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The Hotel is loacated close to the European Union buildings (Commission etc) so would be a good options for those visiting Brussels who have business to do with these institutions. The air con dis not work in the room, you have to request hotel staff to open the window, so the rooms can get very warm and stuffy. However, everything else was very good. |
7.5 |
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Anonymous
Solo traveller
United Kingdom
November 23, 2009
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staff's kindness |
9 |
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Suzanne
With friends
Royston,
United Kingdom
November 20, 2009
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Convenience to underground train and city centre. |
8 |
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Bernard
Solo traveller
SINGAPORE,
Singapore
November 20, 2009
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Location was good. The TV in my room was not working and I had to call twice before it was fixed. When I first entered the room, some amenities like the Kleenex box was empty. Hotel staff promptly brought me a box after I asked. |
6.5 |
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Anonymous
Solo traveller
Ireland
November 19, 2009
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situation good for me; quiet and no problems the gym is 10 years out of date |
7.5 |
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Anonymous
With friends
Germany
November 18, 2009
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Accessing the metro was within 50 meters, however directions from the staff were inaccurate and provided in a condescending in tone. Rooms were rundown with some furniture so badly stained that it was deemed unsanitary to set our luggage on it. Windows did not shut making for banshee-screams when the wind kicked up and amplification of traffic noise in one room. Room temperature controls were inoperable in 2 out of 3 rooms we were moved to. Hot water maker was already damp with moldy coils so we could not use it. We were able to leave our luggage in a storage room after check out to be picked up later, however the room was not locked nor monitored and easily accessable to anyone. Breakfast Buffet way too expensive. |
5 |
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Richard
Mature couple
Lohr am Main,
Germany
November 17, 2009
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The staff were especially helpful, check-in/out was quick and without problems, room was clean, tidy and well equipped The breakfast is very expensive for what is offered |
9 |
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Una
Solo traveller
Dun Laoghaire,
Ireland
November 16, 2009
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Its proximity to my meeting venue. The hotel is rated 4* however it was more of a 3* rating and reminded me of an IBIS or Holiday Inn. Dissappointing. |
5.5 |
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Paul
Solo traveller
Wageningen,
Netherlands
November 16, 2009
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Nothing in particular, but the bathroom is rather nice and comfortable. For the rest: just a place to sleep. For such an an expensive hotel, you would expect more. Furthermore there was quite some noise from the nearby railroad, and the staff has an impersonal and distant attitude. Very expensive breakfast. |
6.5 |
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Neagu
Solo traveller
Bucharest,
Romania
November 16, 2009
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The staff, the location. |
8.5 |
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Loekie
Young couple
Den Haag,
Netherlands
November 15, 2009
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Comfortable room,ice-machine in the hall, smoking rooms |
8.5 |
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Anonymous
With friends
Luxembourg
November 15, 2009
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Overall it was a nice hotel in a ggod location. The room I was given had the lock broken and repaired in a way that even a part of the wood was still missing. This made me one week after, when travelling again to Brussels to select an other hotel. |
9 |
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Miguel
Family with older children
Rotterdam,
Netherlands
November 12, 2009
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Business hotel at a family rate for a weekend. If you are lucky.. Possibility of free parking in the hotel (there is a very small parking lot in front of the hotel). Hotel looks quite old for the standard it should have. One of our rooom was very noisy. (The window did not close well). The price included Breakfast, however, to our suprise it was not a full continental breakfast but a quick mini express breakfast served at the room.... (Croissant, Bread, Coffee and Juice) |
6 |
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Neil
Solo traveller
Huddersfield,
United Kingdom
November 12, 2009
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good location clean comfortable good value for money |
7.5 |
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Joan
Family with older children
tipperary,
Ireland
November 12, 2009
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iam sorry to have to say this but the evening staff were more helpful and helped us as my daughter fell in your hotel and broke her leg... not one member of staff came to her aid, but the evening staff helped her with wheelchair assistance... management.....................after my daughter broke her leg the hotel charged us 120eurors to bring her to the airport, not one member of staff as if she was ok or if they could help us in any way... |
7.5 |
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Fabio
Young couple
Asti,
Italy
November 11, 2009
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Good location, in a quiet area near the center. Room clean and comfy. |
9 |
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Ivelina
With friends
Goldhanger, Maldon,
United Kingdom
November 10, 2009
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friendliness of staff, appearance and standard of hotel, proximity to metro, parking facilities. door to secure car park didi not shut properly and was found unsecured on several occasions - reported to hotel staff |
9 |
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Nassab
Solo traveller
Genève,
Switzerland
November 7, 2009
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The hotel staff was friendly and efficient. The hotel was close to the European institutions. The rooms are shabby and in need of refurbishment. The bathroom was dirty so I had to change rooms. |
5.5 |
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Sophie
Solo traveller
Darmstadt,
Germany
November 3, 2009
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The parking possibility at the hotel is almost non existent. One has to be very lucky to get one of the 10 spots. Luckily I was :-) |
7.5 |
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Anonymous
Young couple
Belgium
November 3, 2009
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The breakfast was supposed to be included. Hwever, it was only coffea and chocolate bread served in the room. No access to the restaurant or... we had to add an extra 15 EUR par person. No possibilities for example to excahnge the bread against cereals. A good avice: go outside they are many 'business' snacks where you can have what you want eating for 5-6 EUR: |
7 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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