The Crowne Plaza Brussels - Le Palace  

全体を通してスタッフがすごく親切で、タクシーの手配や荷物預りなど対応が良かったです。全体的に英語も通- じ、特にトラブルはありませんでした。施設も老朽化(廊下の床などがきしむ)などありましたが、清潔感があ- り好感が持てました。観光地、ショッピング、飲食街へのアクセスもまずまず(徒歩15分程度)で、許容範囲- だと思います。

マネーエクスチェンジをお願いしましたが、明日になれば、午後ならばなどと、のらりくらりとかわされました- 。 私ではなく友人ですが、一日に40ユーロの無線LANの使用料を請求されました。60MB以上の無線LAN- 使用料金は「一端末あたり5ユーロ」という事の様です。その友人はPCを一台しか所有しておりませんでした- ので、もちろん交渉して取り消して頂きましたが、気付かなければそのまま支払ってしまっていたと思います。- 表記上ご説明してあげた方が親切ではないでしょうか。 アメニティはリンスがありません。

メトロ駅に近く、観光にも便利。部屋、ベッドともに快適でした。

隣か上のフロアなのか、人が歩くとミシミシと音がしました。

朝食の種類が多く、サラダも果物も新鮮で水もボトルにイチゴ、ミント、レモン入りでおしゃれに工夫されてい- て楽しく食事をすることができた。コーヒー紅茶は自分で機械で入れますが、隣に紙コップも置いてあるので毎- 回部屋にお持ち帰りできた。

ホテルの入り口は２か所、植物園側が正面ですが、便利なのはシェラトンに向かう裏側。安全のため、毎回ホテ- ルのカードを入れて扉が開閉するようになっているのでチェックイン前アウト後ののカード無しの時は正面に回- るかスタッフに言って開けてもらうことになります。

コストパフォーマンスの高さが凄い！ホテルの方の対応、お部屋の清潔さ、ロケーション、ホテルの料理等すべ- て満足です！本当にこのホテルを利用して良かったと思いました。ぜひまた利用したいです。

二人で二人部屋を利用したのが、到着時にバスローブが一着しかありませんでした。（しかし、その後ホテルの- 方に尋ねたところ、もう一着持ってきてくださいました。）

We went to visit our daughter who was flying into Brussels for one day and staying at the Sheraton which was opposite. As such we compared both the Crowne Plaza and Sheraton and for us the Crowne Plaza was the perfect choice, being friendly, personal and with a warm ambience. Reception staff were welcoming and changed our room when we asked for one with a view if possible. Decor in room was relaxing and comfortable and facilities good with plentiful supply of coffee/tea/milk. Bed was V.comfortable. Breakfast choice was extensive with wonderful selection of fruit juices, cereals, nuts, cheese, cold meats,fruit etc. English style breakfast was little unappealing with streaky bacon only (prefer back) and powdered scrambled eggs which other people have commented on. Boiled eggs were cold. However oriental style stir fry (one with noodles other with rice) really tasty and we chose this both mornings. Breakfast staff were courteous and friendly. Wide selection of teas and coffees available too. Underground parking was very convenient in Parking Rogier Euros 14.30/day and we felt car was safe. All in all a great stay

Only fatty bacon and powdered scrambled eggs!

Breakfest is poor as for the hotel category

The Hotel at large is very nice a combination of modern and old buildings is fantastic. The staff is very keen to help although I had...... But I willl explain hereunder. Food fantastic the bar is very relaxing cleanliness etc. I loved my stay

An accicent occured whilst checking out wher the system did not release my visa card money. I had to pay cash as the receptionist told me that the day after she will speak to the accounts departement so that I would have my problem solved. The day after which was my last day went to check re the money if they were released and I had no reply. I went several times and they once again told that they are working on. At one time the receptionist came showing me just an email that Mr. Grimbaud sent to the bank to release my money. I was frustrated and filed a complaint to both Mr. Grimbaud Financial Controller/ city ledger and to the Ass. General Manager but I was and still am without acknowledgement and reply and my money are still blocked. So whilstthe staff were all friendly then on another note the ass.gm and the finacial controller did not bother to handle a situation which the hotel system caused. Kevin Camilleri RM 625

The comfort of the hotel was its best feature. Beds were lovely and soft and the overall state of the room was impressive.

Staff at reception seemed quite disorganised for a 4 star hotel. They had a long line up of people waiting to check in while one manager stayed on the phone and the other acknowledged the long line but didn't actually stop to attend to people. It didn't create a favourable first impression.

Good location? not far from either central part or the Nord railwaystation, which is comfortable to reach the airport.Polite staff at the restaurant, clean rooms. It was very pleasant to find the tea equipment in the room after a and long eventful day.

The deposit at a check-in. Nobody told about it before and no notices about it during on-line booking. It was a graet ammout of a half of a real accomodation fee (50 euro per day - 50 or 100 euro as it is usually). If you are ready to stay there for 5 days for example - be rready that 250 euro will be blocked on your card without any notices before.

We booked a double room making use of the term that children under 12 could stay freee of charge. They gave us one of the larger double rooms with a double bed and a double sofa bed. Very spacious. Given the general cost of hotels in Brussels, this was a very good deal very close to the tourist attractions in the city centre (walking distance, about 10-15 minutes). The breakfast was also good, both in terms of variety and especially quality, but maybe not one of the richest I have had in four star hotels elsewhere.

The hotel is an art deco building of about 100 years. Overall you don't feel it as an old hotel, but in some details (eg wall painting in some places) it could use some refurbishing.

The restaurant was closed and we were not informed ahead of time.

It was a beautiful hotel with wonderful amenities. Rooms were fabulous, breakfast was fabulous (lots of variety to choose from), bar was fabulous and cozy, reception was nice, helpful and friendly. It is great for any traveler that prefers a clean, nice and large spacious room, and of course a wonderful and accomodating all around staff. I will stay there again on my next visit to Brussels.

The breakfast is not as good as the Sheraton Rogier