눉Obviously not a 5* hotel:
- No concierge and reception personnel totally unhelpful;
- Bedroom was almost shabby with old furniture, no isolation from noise, etc;
- Room looked gloomy and needs renovation;
- No warm water in the entire building during a whole day;
- Coffee not served at the table during breakfast, and their self-service machine would be broken. As a result, we had no coffee at the beginning of breakfast;
- All facilities (restaurants, SPA,etc) of the hotel are marketed for use by locals, and consequence is, for example, no room for hotel guests at breakfast...
- SPA personnel rather rude and unhelpful: refuse to give information by phone and, when waiting at the SPA entrance desk, would remain 15 minutes on the phone for a private conversation before we gave up the idea of using the SPA...;
- Wi-Fi is super slow;
눇Location by the Lake, close to other restaurants.