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Newest reviews for Hotel Excelsior

  • Anonymous
    September 12, 2014

    Proximity to the beach!

    The only thing I didn't like is that the bathroom had a very bad smell ...!!


  • Alessandro
    August 24, 2014

    The hotel is not far from the beach and they serve a discrete breakfast.

    The view from our room was horrible, from the window we can see only the walls from other buildings. We found one empty bottle of water and one chip under our bed, after showing to the service woman, nothing changed for few days. The wi-fi connection was very low quality. The television has only two channels in French. The hotel has no parking!!!


  • Anonymous
    June 16, 2014

    Breakfast, transport connection (TRAM), location close to the beach, friendly staff.


  • Diane
    June 3, 2014


    just the parking but hotels fault


  • James
      United Kingdom
    May 19, 2014

    3 of our 4 rooms were fine, one was the single overlooking the outside metal staircase,dark etc. and not good. the breakfast was fine but the duty manager closed the lounge earlier than the bedroom brochure said it should be closed and was quite rude when challenged. this hotel is fine for an overnight stay but that is all as it doesn't really cater for longer stays


  • Oeds
      United Kingdom
    May 13, 2014

    Good location, next to the tram stop which is excellent value for money.

    Although we knew we were over- looking the courtyard it did make the room dark, you get what you pay for, next time will pay the extra for sea view.


  • Menno
    May 11, 2014

    Extra beds for the children were not very comfortable.


  • Jeff
      United Kingdom
    April 2, 2014

    Breakfast very good. Basic but very comfortable rooms and good value for the money. Tram to Ostend and further stops outside hotel.



  • Ian
      United Kingdom
    March 26, 2014

    location was good,next to beach staff, polite and very helpful

    very hit and miss wi-fi two single beds pushed together to make a double


  • Stephen
      United Kingdom
    March 25, 2014

    We have stayed here before and we find the hotel and staff to be one of the best we have stayed in. Can't wait to our next trip.

    There are no negatives


  • Caroline
      United Kingdom
    March 5, 2014

    This was a lovely hotel with very friendly staff. Based on previous reviews, I had asked for the top floor which we had. The breakfast was excellent, the rooms a bit small but adequate for a few days and very clean. The shower was powerful enough even though we were on the 9 th floor. The tram stop is right outside allowing easy access all the way from De Panne to Knokke Heist. We went into Ostend twice and didn't have to wait more than 8 minutes for the tram. There is free parking very close by

    There was nothing we didn't like about this hotel and would definately stay again if we wanted a hotel on the Belgian Coast


  • Paul
      United Kingdom
    February 4, 2014

    clean,breakfast was fantastic loads of choice

    the weather


  • Alain
    February 2, 2014

    Friendly staff Clean basic but cosy rooms Quiet rooms


  • Henri
    January 28, 2014

    The central location and parking nearby.

    The room on the top floor was a bit too cold.


  • Anonymous
    January 27, 2014

    Personel was good. Breakfast was good, and hotel was clean

    The lift was small and slow - may be it old. But it was a minor issue


  • Jennifer
    December 20, 2013

    Everything !!


  • Hulya
      United Kingdom
    December 12, 2013

    I like the late out of the room and the Breakfast was great

    My children (9 and 10 years old) found the beds very uncomfortable. The room was very clean overall but the board over the double bed hasn't been dusted for some time.


  • Anonymous
    December 6, 2013



  • Rudi
    December 3, 2013

    vriendelijk personeel,,uitstekende service


  • John
      United Kingdom
    October 18, 2013

    Most comfortable bed I have ever slept in. And one of the best hotel breakfasts too - a wide variety of hot and cold food. Friendly and helpful staff who wished to do all they could for us. The hotel is as close to the center of things as it is possible, but has lots of free and easy parking next door.

    The sea view studio was on the ground floor, which reduced our privacy and security.


  • Leonid
    October 13, 2013

    - Very good breakfast - Sea view from the breakfast room - Receptionist spoke good German - Situated perfectly, near tram station, sea and shopping possibilities - Good value for money


  • Tanya
      United Kingdom
    October 2, 2013

    Great breakfast selection; comfortable room; BBC TV channels; good shower & bathroom facilities; great location beside the beach and the coastal tram.

    No tea-making facility in bedroom - would have been nice to make a cup of tea first thing in the morning or on returning to the hotel in the evening.


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