Floris Hotel Louise  

A localização.

Bedbugs! Percevejos! I woke up bitten. I even saw the bedbugs crawling in the bed in the morning. Didn't complain at checking out since I was in a hurry for a meeting. In the next couple of days hundreds of marks and bubbles appeared all over my body. Itching a lot! I wrote to the hotel, reporting the event and complaining. They even didn't answer. The lack of responsibility and respect for the guest is as serious as the situation reported. This hotel never again! Of course with this terrible bedbug experience, I didn't pay to much attention to the fact that tv didn't work, the electric plug in the wc for shaving didn't work as well and the breakfast was too poor for a 4 start hotel.

It is certainly not a four start hotel as listed - at best it is a 3 star hotel. Some of furniture was in a state of repair, promised tea/coffee making facilities in the room were non-existent, the executive/business room was no different from any other room.

You can not avoid stairways. It is a problem when you are travelling with a big suitcase.

I am always very impressed by the friendliness and good attitude of the staff at the hotel.

The facilities are obviously due for a renovation, which I understand is already underway. Hope they do not unduly raise their prices!

Rooms are good .. there is no service facility to room. If they provide some more facility in bath rooms it will be good. The minimum facility of making cofee tea in room by providing the hot water kettle it will be good. Internet facility is costly and we have to pay more. Atleast they have to give internet dailly for minimum 2 hour with out any charge. Out going call charges are very high. Which are not well informed to costomer.

Location, only if you have business in the Luoise area or University.

At least the room I got was not in line with what on the description. Recently refurbished but gloomy, avoid very noise rooms at the ground floor. Night personnel unreliable. Very poor level of service. Average breakfast. They charge 15 euro first day of wifi. The area at night is desert.

Pleasant comfortable environment with helpful staff.

Television did not operate well. Switch-on required separate control of cable box and TV - very poor audio with much buzzing and distortion. Room too warm, no easy obvious way to cool it.

The hotel walls looked terrible.

The room I had was quite spacious as well as the bathroom

The room and the bathroom were not eated enough (almost at all) ....

The room is big, as well as the bathroom, according to the money you paid, this hotel in fine.

The cover blanket is not comfortable, the breakfast only provided very limited foods,also, the service is very bad, all of the little favours you asked for, they won't give you!

Rien, le Sapin peut-être.

La chambre aux odeurs de cigarettes, le lit mou, les oreillers à peine rembourrés, la salle de bain peu entretenue, la tv des années 80 de 35 cm d'écran et de 40 cm profondeur, le peu d'espace intérieur, la propreté générale, les accès aux chambres, et c'était une chambre exécutive, on se demande ce qu'aurait été la chambre simple ...! C'est tout au plus un 2 étoiles, mais jamais un 4.

Boa dimensão do quarto

Pequeno almoço com pouca variedade. Edifício a necessitar de obras de remodelação.

Nice and helpful staff. Room of good size. The room had good heating which was possible to change by my self.

A cold in the breakfast room.