Ghent River Hotel

Friendly, efficient staff. Very good buffet breakfast selection in rooftop [3rd floor] breakfast area. Quiet room as requested on booking. Central location; all historic sites accessible within a few minutes walk, though. Ghent town centre was one large building site at the time of our visit (and likely to remain so for years according to our taxi driver), with most of the main squares and many shopping streets defaced by road/tramline works.

Cost of internet access was very high, so didn't use it. Wifi access at least should be something a 4* hotel can provide at zero - or nominal - charge, these days.

Have stayed at this hotel ~6 times in the past...but this was the first time with a riverside room. This was FAR better in terms of sleeping as I've normally had a street/alley facing room and so the street noise makes it more difficult for sleeping. Breakfast was as always, quite good and convenient and as always the staff at the front desk are very helpful with finding restaurants or transportation arrangements.

Window latch was broken, so wind & rain would sometimes blow the window inwards and open. I was on an upper floor so at least the window did not pose a significant security risk. In room refridgerator was not working.

Really nice rooms, we had one overlooking the water. Very nicely decorated and comfortable. Hotel is also in a very good location close by the centre. Rooms were spotless. No hotel parking but there is public parking very close by (about 10 Euro per 24h over the weekend, a bit more during the week). Plenty of excellent restaurants a short stroll away (the Patershol area is within a 2 minute walk), also good cafes for breakfast as an alternative to the rather expensive hotel breakfast. We definitely would select this hotel again and highly recommend it. Good value for money.

Only minor things. Although we didn't use it you have to pay extra for internet usage in the hotel. You also have to pay extra for the hotel's sauna if you want to use it.

the location

breakfast could be better

The location of the hotel is excellent if you want to explore the city, but it is not worth four stars for the reasons mentioned below.

Our room was not clean, the room was small (we booked the romantic arrangement that states you get a double luxury room), the presents were brought to our room (they were in the room next to ours, which was even smaller so we decided to stay in the first room) by the person who helped us at the check-in (looked as if she was the only staff present). The walls and the ceiling of the room were dirty. There was no bath in the bathroom (when you book a romantic arrangement and get luxury bath products you expect you can use them). The breakfast was fair, but not worth the money (breakfast was included in the arrangement but normally it costs 20 euros). In the morning there was a bucket with paint in the middle of the hall!

Nice staff. And nice room.

Excellent hotel, charming rooms overlooking Ghent River. Wonderful breakfast room which has view of city. Rooms and bathroom exceptionally large.

Great Staff. Great Location. Nice rooms.

continental breakfast buffet is ok but would like to have the option of a real breakfast.

The location and the design

Noisy

Location was good. In city centre.

Breakfast was very disappointing.

Friendly, central, comfortable.

Room all clean on arrival, next day towels were removed and they did not replace them with new ones, we had to ask at reception and then they only had small towels to give us. Shower gel was not replenished and between two people it soon ran out. Charging 9 Euros to use the sauna!

The old section of the hotel was very charming and also near the old centre of Ghent. In general very conveniant