Van der Valk Hotel Brussels Airport  

Die Infos zum Shuttle service sind nicht sehr klar, ausserdem sollte man morgens entweder ein grösseres Shuttle anbieten oder öftere Fahrten. Wir mussten 11/2 st früher zum Flughafen weil das spätere Shuttle voll besetzt war.

Das Frühstück war sehr gut

Sauberkeit-wir haben Gefühl gehabt, dass die Putzfrau alles, inkl. Gläser mit einer Putzlappen sauber gemacht hat; der Spiegel war schmutzig usw. Nicht genug Komfort.

sehr nettes hilfbereites Personal

Der Hotelshuttle wurde nur zu bestimmten Zeiten angeboten,außerhalb dieser Zeiten ist der Airport nur mit einem teueren Taxi ( ca. 22 € für ca. 3 km ) zu erreichen.

parking frei für 14 tage und autwäsche

Sehr gutes Hotel in Flughafennähe mit excellentem Service! Kostenloser Shuttle-Service zum Flughafen bei Buchung von Sleep and Fly. Sehr gutes Frühstücksbuffet!

Clean room , good breakfast

No working phone in the room , airport shuttle limited to one shuttle every half hour

The AC was noisy

The suite. Free mini bar

-Expensive breakfast -Expensive parking -DJ music at 9am on a Sunday -Slow checkout process -Expired coffee pods

The hotel was very nice and accommodating. Nice strong shower, heated floors etc. The meal at the hotel restaurant was very nice and the waiters pleasant. I had emailed before hand about a airport shuttle and also reminded them of the 5:00 am shuttle needed at the front desk when we arrived. In the morning, they had no account of the conversation. However, they rectified the situation quickly by ordering a taxi at their expense. This hotel is great if you need to be at the airport.

Do not use map quest or google map to locate the hotel, it is wrong and will have you walking forever, while the train station in a 5 min walk away and hotel is in site. Do not think that you can go out for dinner near by. There are no restaurants at all, except for the hotel restaurant.

Early (5 AM) airport shuttle

Excellent value for the money - spacious junior suite for less than €200, a real gem- friendly, competent staff - free parking because I was attending a seminar in the hotel - great meeting room on, the 7th floor, among the best I have seen in recent times in Brussels - more than adequate luncheon buffet, creative hotel cookery !

Very friendly and customer oriented staff. A business environment with a homely feeling. And the only international hotel in Brussels that I know of where everybody can speak Dutch.

De service en het personeel zijn uitstekend. Ook de ligging t.o.v. het vliegveld en de stad Brussel. In een kwartier sta je met de trein midden in het centrum van Brussel. Diner is prima.

Enige nadeel was de hoge temperatuur in de kamer. Deze zou in te stellen moeten zijn, maar dit was niet het geval.

Friendly staff, good rooms and perfect ratio comfort/money

Nothing at all

Very friendly staff!

Everything was great

Nice and friendly hotel

Location, close to workplace. Good breakfast. Panoramic windows and spacious room.

Car park arrangements complicated and some staff not that friendly and helpful. Not straightforward to pay in pounds sterling.

Reception staff not very gentle. Bathroom not cleaned before my arrival.

Very friendly staff, comfortable clean rooms and good quality food

Not much, maybe a bit box, standard business hotel for the money (£209 per evening) but in that location, airport and commercial park, cannot expect much else

We had a wedding at the hotel and decided to spend the night there -Nice view on the top floor (where the wedding was)

location, comfort, service

no claims

Hotel was clean, comfortable and spacious. There is a transfer from the airport. For city center viewing there is a cheap train transport in 5 min walk distance (2-3 eur per person).

Staff was very unpleasant and slow. We have waited ~1h at the front desk to check-in and there were only two person ahead us in queue. Breakfast was far below a standard of this kind of hotel. Not tasty at all and small diversity. Tables and chairs looks obscure. We ordered a transfer from air-port but nobody even answer my e-mail. We had catch theirs airport transfer bus when it was leaving with some other people, apparently not waiting for us. We were just lucky. Internet connectivity was incredibly slow, I was almost no able to use it at all.

Location, Price

Room Service menu was limited

We were pleasantly surprised by the high-quality accomodations. We booked this hotel because it looked nice from the pictures online and the reasonable price. I have been fooled by the online photos before but in this case the hotel was even nicer than we had anticipated. I booked two rooms for a party of 7 and there was plenty of room for all. The purpose was simply to have a place to stay the night before our flight home from a European vacation, but I would now elect to stay in this hotel anytime I have need to be in Brussels.

Close to airport. Free Airport Shuttle. Nice size room. Free minibar a plus. Short walk to train station.

Uncomfortable bed (bar in the middle).