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Niklaas Desparsstraat 11, 8000 Bruges, Belgium – Show map
Excellent location – rated 9.8/10! (score from 98 reviews)
Rated by guests after their stay at Relais & Châteaux Hotel Heritage.
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98 verified reviews
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Relais & Châteaux Hotel Heritage's staff speaks: Dutch, French, English, German
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Terrace, Sun Deck
Cycling, Sauna, Fitness Center, Solarium, Turkish/Steam Bath, Bicycle Rental, Library
Food & Drink
Restaurant, Bar, Breakfast in the Room, Special Diet Meals (upon request)
Wired internet is available in the business center and is free of charge.
Private parking is available on site (reservation is needed) and costs EUR 35 per day.
Room Service, Packed Lunches, Car Rental, Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Currency Exchange, Tour Desk, Ticket Service, Baggage Storage, Concierge Service, Private Check-in/Check-out, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Suit Press, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, VIP Room Facilities, Honeymoon Suite
Newspapers, Safe, Non-smoking Rooms, Elevator, Soundproof Rooms, Heating, All Spaces Non-Smoking (public and private)
Dutch, French, English, German
From 2:30 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 2 years stay free of charge when using existing beds.
All children under 2 years are charged EUR 20 per person per night in a crib.
All older children or adults are charged EUR 60 per person per night for extra beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
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The staff were always very helpful and put a note under the door each morning with the weather forecast.
I would have given excellent for all categories but the spa/gym was undergoing refurbishment so was not open for our visit.
Excellent location, excellent cuisine, nice friendly and welcoming staffs. I would recommend this hotel to anyone.
Excellent location about a 3 min walk to the square. Traditional customer service in a modern hotel made this a very pleasurable stay.
Everything, particularly the restaurant serving superb cuisine. My compliments to all concerned.
The fact that this hotel is a true 4 star hotel and very luxurious unlike many other advertised 4 star hotels from big hotel groups throughout Europe. The attention to detail was amazing -from the toiletries in the spacious and well equipped bathroom to the chocolates put out with the turn down service at night. Will definitely return - a real gem.
Our room did not have a window/door to open to get some fresh air.
The location is superb.
Not enough comfatable chairs in the bar area.
Deluxe room was very large with a separate seating area. Beautifully decorated with high ceilings, large windows (that open), and a lovely view of sorrounding roof tops. The room was very clean, not even a stain on the carpet or a scuff on the wall! Continental breakfast was very good and well priced. Location is excellent to see all points of Brugge, very central. Staff is very welcoming. Family owned hotel, you see the pride in every detail!
Nothing ...just having to leave!
Very welcoming and friendly staff. A beautiful retreat for the end of a road trip holiday. Room service was delightful for weary travellers.
staff was great and very helpful .Would recommend this hotel. Location was near everything. Susan
Great hotel with central location and very helpful staff. Food for dinner was very good though breakfast was short staffed and expensive for what was on offer - the buffet was not kept topped up and dread.
Great hotel - perfect location, helpful staff. I definitely recommend it.
Everything, the staff could not do anymore for you, we kept our room on until 6pm for 30 Euros which made all the difference.
Cant think of anything.
Great spot, great staff... My only wish was one comfortable chair in my room.
Location, dinner, surroundings
Standard room was small coffee making extras not repkenished
Unfortunately, I stayed for 1 night only but was really impressed by the service and comprehensiveness of the staff. Location is very strategic just next to City Theatre. The parking is on-site The internet is awesome. Quick and strong. Overall, it is the great hotel and outstanding service.
The parking is on-site but a bit pricy please take into account
Very quiet Hotel in central location with very comfortable bed
Decor in room a little tired
Rooms are gorgeous, location is perfect, staff is superb!
Great reception by professional, friendly and knowledgeable staff. Superb location, quiet rooms, comfortable setting, with iPad mini at disposal. Valet parking
Expensive breakfast. Rooms not cheap for their size.
Nice and charming hotel, friendly staff, good location, nicely decorated and equipped room
bathroom drains need attention
ultra clean. luxurious and romantic. Lovely charming style with professional service. Would definitely revisit.
The location, food and staff.
Cost of parking, but the service attached to it was fantastic.
location, room facilities, quiet, staff
The staff is small but mighty. They work hard to please, are all charming and very helpful.
A bit too much furniture crowed the room. Move the desk in the corner switching it with the small chest. Otherwise, it's perfect.
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