Our request for late check-out was confirmed by Booking.com, both via mail and telephone. However, the reception refused to acknowledge it. There was nothing to eat in the exective lounge in the afternoon. The coffee machine was also out of order. Luckily, the staff at the bar rectified it immediately upon our request. The decoration of the restaurant is not appealing.
The hotel is located in the best location. It is a beautiful, comfortable and modern hotel. The staff we had contact with, especially those at the bar and business lounge, were friendly and efficient. Our son got a lot of chocolate eggs, and thus very happy. We had a nice stay at the hotel.