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Newest reviews for Hotel Le Chantecler

  • Bulan
    August 24, 2014

    location, near of many restaurants, room is big

    you need to ring to get in hotel, water is not heating right away-you need to wait a bit, they only provide 1 towel for twin room


  • Sıdıka
      Czech Republic
    August 5, 2014

    Staffs were too rude! Room was ok, location was really good. Close to main station and touristic attractions but because of behaviour of staff I would not recommend this place.


  • Anonymous
    August 2, 2014

    Location very central

    Noisy at night No air conditioning and had to leave windows open


  • Anonymous
      United Kingdom
    July 27, 2014

    excellent location friendly staff mirror on ceiling



  • Anonymous
    July 25, 2014

    Good location. Friendly staff.


  • Scott
      United Kingdom
    July 25, 2014

    Located near main street and Grand Place

    Room was very warm, quite small. One member of staff very unpleasant, rest were very nice


  • Anonymous
    July 24, 2014


    breakfast. I asked to change room and they insisted to persuade me that the one where I was supposed to be was better


  • Chloe
      United Kingdom
    July 22, 2014

    I got breakfast included

    A bidet that leaked water over the bathroom floor - health and safety issue. The shower tiling grout was black. It wouldn't take much to bleach it or remove and apply new grout. Room needs freshening up


  • Mohamed
    July 19, 2014

    Location perfect near every thing Staff friendly abd helpful Sure I will back again


  • Anonymous
      United Kingdom
    July 18, 2014

    Location and proximity to city centre.

    Be very careful near bus stop and rail stations the place is very dodgy with pick pockets who are very aggressive- I got my pocket picked near the bus stop and I chased the scum to get it! The city is nice loads of food and people are very hospitable and friendly though.


  • C.
    July 17, 2014

    Free Wifi, very friendly staff, excellent location


  • Maiju-leena
    July 13, 2014

    Location, Wi-Fi,luggagestore

    Very dirty and woul need a renovation...not worth the price


  • Nikos
    July 9, 2014


    The room does not have any kind of a/c or fan for the clients. I was adviced to open the window when for something like this. They told me that it is 2 star hotel and shouldn't have expected anything more than that. The plug on the wall was destroyed and it was exposed uncovered with a big possibility to cause electric shock. In order to enter the middle door that was locked I had to go to the reception desk and state who I am. It gave me a really bad impression even thought I was holding the key to the room. They don't provide a key for the middle door and the reception does not have visibility to the door. If you plan to go there don't worry if you forget that this is 2 star hotel. They are going to remind it to you.


  • Anonymous
    July 3, 2014

    Okayish, location great

    Old, run down


  • Steven
      United Kingdom
    July 2, 2014

    The staff were very helpful and approachable. We had quite the laugh with them. They were warm and genuine...we didn't feel the usual customer-proprietor divide.

    The water pressure on the bathroom tap was almost just a trickle. But we could've complained and it could have been rectified but it was a minor irritation really.


  • Hanna
      United Kingdom
    June 26, 2014


    The smell of the room, the shower water did not heat


  • Adeesh
      United Arab Emirates
    June 19, 2014

    Staff was very friendly and helpful.


  • Anonymous
    June 17, 2014

    Good location.

    When comming at supposed check-in time, the reception guy told us to come 1 hour later. After waiting for 1 hour, the other reception guy once again told us the room wasn´t still ready and we shuld wait for another hour. So we waited 2 hours with our bags. We also didn`t like really very poor breakfast. It`s more like hostel than a hotel in every way.


  • Lai
    June 11, 2014

    Super noise


  • Xiaohe
    June 2, 2014

    Staff are very helpful and nice.Location is good.

    Sometimes the wifi is not good.


  • Billy
      United Kingdom
    May 28, 2014

    willing staff ! all pleasant and very capable people, no problem with language, we speak only English.... very good breakfast each morning, Thanks! fairly easy to walk to Grand Place........

    no available room fan for air circulation. street noise / music from corner bar loud into the early morning hours !


  • Tarun
    May 22, 2014

    We have travelled to many cities of different countries and never ever before we have stayed in such unfriendly and unsafe hotel. The hotel staff were rude. Breakfast was bad. And there were violent knocks on the door at 2am in the last night of our stay (we were too scared to open the door). The complete experience was extremely unpleasant and we will "strongly discourage" anyone from staying there.


  • Anonymous
      United Kingdom
    May 19, 2014

    Small friendly hotel where the staff are always helpful and its located close to the metro for quick access to the European qtr of Brussels.


  • P.
      United Kingdom
    May 16, 2014

    I continue to rate the location, great for the city centre and access by metro to the EU quarter. Not far from Eurostar either.

    Very little, would like the BBC World channel to work on the TV.


  • Thi
    May 6, 2014

    Quality of wifi is not good. The air condition did not work during them time we stay here althought there weather at this time is still cold.


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