Hotel le Relais  

1) Very pleasant service, got a breakfast even though it was after breakfast hours :) 2) Great location, on the main town square, 2m walk from the elevator leading to the spa (the Spa spa) 3) Great price 4) Everything nice and clean

No 24/7 reception, but the lady was nice enough to leave the key with our name just by the enterance, so no problem really. Unfortunately the password for the free Wi-Fi was nowhere to be found.. (Should be inside the rooms).

Nice room, very nice breakfast. Close to funiculaire and path to the thermes.

Thermes of Spa are not the best I have ever been. A little disappointing. Much better so many thermes in Germany, Budapest ones or the natural thermes in Ourense (Galicia, Spain).

Very calm.

1) Maybe a bit expensive (but not for Spa) 2) We did not like the coffee ;-((

Location in the town centre was good. Bed linen was to standard

No tea or coffee making facilitys in the room The room we had was above the resturant kitchen therefore we had to suffer the fumes from the cooking. The room itself, the decor was dark and the lighting was poor. Overall the price we paid was twice the normal rate given £100.oo per person per night given that it was a grand prix weekend, but even so the standard rate is extremley poor value for money given the overall poor standard of the room / hotel No holder for the shower head which made things very difficult when showering

This is the worst experience I've had at any hotel through booking.com. When I arrived at the hotel, it was locked and there was no-one around. There is an intercom to contact them. The first two times I tried, there was no response. Finally, on the third try I got a response. They didn't speak English; only French. Eventually, they went and got someone who spoke some English. They explained that the key was in a mailbox outside the hotel. With that I could get into the hotel and into my room. The room was ok. However, there was no in-room Internet, as claimed. In the stairway (there was no elevator, reception area or lounge) there was a wifi signal called "La Relais" but it was password protected and there was no-one to ask. I want to emphasize this: at no time in my entire stay did I see a single person from the hotel! The restaurant attached to the hotel never opened. There was a sign on the breakfast room door saying to go to the "Chocolatiere DARCI" for breakfast. No place with that name exists. There is a Glacé place next door that had people in it so I tried that. That was the right place. It was also where you return your key, checkout and pay. But they wouldn't accept my credit cards. (And, yes, they are chip-and-pin cards and work everywhere else in Europe.) And no-one spoke English. There is no way I could recommend this hotel to anyone. It is by far the worst experience I have ever had at any hotel in Europe. I can't imagine how any business could treat its customers with more distain than this place treats its customers.

I choose this hotel for its best quality price. It's a little hotel and the manager is very nice. The therms are just on other side of the street.

heerlijke bedden prima douche en ik weet niet of het bij de service hoorde maar wij hadden gratis wifi op onze smartphone geweldig.

het stromende water maakte behoorlijk veel kabaal ook als andere gasten het water gebruikte,het bij de prijs inbegrepen ontbijt bestond uit een goede croisant en lekkere broodjes maar het beleg was van lidle kwaliteit,lidlekaas lidleham lidleyoghurt.

Goed ontbijt met verse broodjes, goede ligging midden in Spa

De staat van de kamers die was oud en vervallen

De prijs kwaliteit verhouding vond ik zeer slecht. Het is een rundown hotel en dat voor 100 euro per nacht. Ik kan het niemand aanraden. Er zijn veel betere hotels in Spa met een zelfde ligging voor minder geld of voor een klein beetje meer maar met veel meer comfort

Vlak in het centrum van Spa

Toch zeer duur... De douche lijkt nergens op, zeer moeilijk regelbaar en vervelend

De kamer was superklein! De slaapkussens veel te dun!!!!! Het ontbijt zo schamel heb ik nog nergens meegemaakt!!!! Dus helemaal geen aanrader!!!!

De propere kamer, het vriendelijke personeel, de locatie, de prijs voor de kamer, de stilte in de kamer 's nachts, de moeite die het personeel deed om Nederlands te spreken

Het was jammer dat er geen 3 "echte" bedden stonden, het uittrekken van de zetel en het opmaken van het 3de bed moesten we zelf doen (we konden wel bij de eigenaar terecht indien problemen hiermee), het aangeboden ontbijt was niet voldoende (maar toen we brood bijvroegen was dit geen probleem)

De ontvangst was vriendelijk en hartelijk, een goede prijs/kwaliteitverhouding, lekker ontbijt, goede bedden.

Het tapijt op de grond was aan vernieuwing toe.