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Rue de Neufchatel 34, Sint-Gillis / Saint-Gilles, 1060 Brussels, Belgium – Show map
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997 verified reviews
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Hotel The Neufchatel's staff speaks: Russian, French, English
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Food & Drink
No parking available.
Express Check-in/Check-out, Baggage Storage, Fax/Photocopying
Non-smoking Rooms, Elevator, Soundproof Rooms, Heating, Hypoallergenic room available, All Spaces Non-Smoking (public and private)
Russian, French, English
2:00 PM - 12:00 AM
6:00 AM - 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 6 years stay free of charge when using existing beds.
All children under 2 years are charged EUR 20 per person per night in a crib.
The maximum number of cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. No extra charges.
Cards accepted at this property
Hover over the cards for more info.
Based on 997 reviews
Value for money
Show reviews from:
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I was positively surprised to find nice design hotel that many travelers probably cannot appreciate but for me it was marvellous.
The price was perfect. The location was very good for our final destination ( we went to the Jack White concert in Vorst National, which was walking distance) The girl at the reception help us exceptionally well. The overall impression of this hotel deserves to be be noted. The breakfast was also very good and well organised ( no empty baskets). Also important to be mentioned is that the fact that there is no hotel parking lot isn't really a problem, because there is ample room to be found close to the hotel. You park and deposit a small fee for a few hours.
breakfast including price, shower pressure very good, cleanliness, quiet street, near tram-stop, good staffs
poor amenities (only hangers, towels, toilet papers, shampoo and soap, a glass, hair-dryer). No frigo in room. You must prepare tissue-papers, memo items, tea set and kettle.
Good breakfast and nice location
They gave me a room on the ground floor which was small and not so clean..also I didn't like that pets were allowed in the hotel..It's not a good view to see a dog getting out of the lift...
location, facilities, and wifi
bed was comfortable, room very clean; staff very nice and helpful, even delivered my suitcase to the door after the airline misplaced it, at 9 in the evening; location really okay, near a metro stop which is 3 stations away from the European Parliament; breakfast tasty and enjoyable; bathroom wonderful and clean; wi-fi excellent, which really helps out if you're traveling for work.
room had insufficient light, but if you're spending little time in it, it doesn't matter that much; no way to make tea/coffee in the room (i had a cold, so I could've used hot water for tea and cold medicine); TV had only channels in French and dutch, and few in English;
No fire escape map in the room . Sparse furniture and no tea and coffee available in the room.
Seems like the hotel must have recently been remodeled - things looked very new. Great staff and great breakfast. And the hotel had a lift! Reasonable price for 3 of us.
At first we were a little surprised at the location - down a side street in a fairly residential type area. But it was very convenient to the tram which we took into Brussels and also to the train station for like 1 or 2 euros. Close to a couple of small grocery type stores as well which was helpful.
Nice room clean nice bathroom and clean nice breakfast
Thank you for a great experience!
The breakfast and breakfast room Nicely refurbished rooms .
No tea making facility in room.
The staff was so friendly, helpful, and courteous. The location was pretty good too.
The light was so dim. Perhaps, they could use brighter light bulbs.
Convient, cheap, has all you need for a stopover...
Most of the people at the reception desk, doing their best (and succeeding) to help.
In the bathroom, the WC is too close to the sink. It is really uncomfortable.
Friendly and helpful staff, very good sleep quality and good breakfast. There are many eateries near to the hotel.
close to the city center, brilliant staff, tasty breakfast, great design of rooms
The hotel is clean and the service is friendly. The price is fair.
The room was too small
We told the front desk when we went out at 1pm about this problem. When we came back at 9pm the room had still not been cleaned.When we complained, the front desk girl came with new towels and also cleaned the bath room. We were very impressed. She told us that someone from the cleaners wld be fired. We hope so.!!
We were disturbed by the cleaners 3 times during the morning, till we had to swear at them. Every normal hotel has some " Do not Disturb'/ Please clean the room" signs. Why not yours?? That would have solved the problem.
Very comfortable, attention to customer, helpfull staff
When travelling for business the location is a little out the "area"
Staff friendliness (Reception), Rooms, Cleaninless and the location
Reception Girl was seriuosly sick and kept coughting over the night. I guess it was an exception, though it does not give a good impression
The receptionists are nice, friendly, and helpful. I liked the breakfast with good quality. The room is clean, and the bed was comfortable. Excellent wifi connection. For the price I paid, and the size of the hotel, everything was reasonable.
- Comfortable - Affordable - Excellent WiFi signal - Relaxing shower with a rain effect - International TV channels and big flat screen - Opening windows with balcony - Very nice and helpful staff - Nice decoration
- lack of minibar, but they have drinks and snacks in the reception - lack of air conditioning, but they have a fan and heating system.
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