Hyllit Hotel  

The central location, close to the main train station and bus stop for the airport Expresss Bus. The room was big an clean. Breakfast was also very good.

One of the main criteria to choose a hotel is to have free wifi. In the Booking.com website it said that wifi internet was free in the hotel, and to my surprise in the hotel they had a fee for internet connection. First of all, I find it ridiculous that hotels still think they can make money with internet connections, the true is that they only loose, because many people will not choose hotels that charge for internet. But what I find unacceptable is this hotel advertises that Internet is free and once you arrive there you have to pay for it! I hope they change this pretty soon! Otherwise the hotel stay was very good.

Nothing!!!Need new management and operationally you are very bad

Your card system is very bad for everybody as a consumer when you want to go in the Hotel or from the stairs-I saw a lot of people angry -I had to open doors for people staying in your Hotel that was stuck in the stairway- nobody came to help.No aircon in room 236 or 235-could not sleep -had to open my windows to get frech air -to warm in the room!!No General Mngr???Only a marketingmngr/resept mngr running the Hotel into the ground.Want to do business with you bad your services are to bad and staff not proffessional.At the end pay 50% for this?I Would do it for free after all these problems-get mature Management that know how to handle these situations

I liked the location. The breakfast was good, especially if one orders the coffee separately, the standard coffee was awful.

The garage is a pain to access and leave. The magnetic card readers in every lift drove me crazy. The bedroom door that had to be pushed closed was annoying. There was a slightly "cheap" feeling to door locks in general especially at the pool area. The pool was not clean. One of the staff members was unprofessional in dealing with my complaint about the garage.

We were a young couple on a trip for our engagement ring, looking forward to a nice romantic weekend. That was put to a halt when we found our room had two singles, when I asked to change for a double the "lady" at reception was exceptionally rude and un accommodating, as a result would be reluctant to recommend.

Excellent location. Very close to main train station and shopping district. I hired a car and car parking at hotel is excellent but arrive early as it fills up fast at weekends. Really nice hotel & will stay again.

Location is near shop and restaurants. Personnel is friendly and nice decoration.

The staff was very friendly, the room was luxurious and very clean, nice bathtub and shower, lovely and extensive breakfast

Our executive room was the room next to the elevator, we could hear it go up and down. Too bad for the extra money we paid for the executive room, but it didn't keep us from sleeping lovely.

Modern, clean, convenient

Limited hours of restaurant/room service

Staff was helpful.

Due to construction on the main road to access the hotel parking, it was very difficult for a forgiener to find to parking! Would like to have been notified of this with dircetions.

The friendly and helpfull staff. The facilities like the swimmingpool, sauna and fitness. Excellent option was the iron service for my shirts. The luxurious lobby and Emerald Lounge Bar. The free usage of the towels at the swimmingpool and sauna. Great!

We had several problems with the elevator using our keycard. Sometimes it just didin't work and then you are standing in a closed elevator.

Very nice hotel, staff superfriendly and really helpfull. Nice and cosy room, very clean. Very good location, esp. for shopping, 5-10mn walking distance from the main street and the center Breakfast buffett decent for the price. Well recommended

Only downside was the line for the Checkout in the morning. More staffs would be appreciated, esp. When you have a train to catch end of the morning...

Location: in a range from 300m you will find a cinema, zoo, train station, public parking, shopping district

At the checkin they should provide the login details for the free wifi

Size and comfort of room , friendly staff

Difficulty of driving to the hotel car park though this was more the fault of the roadworks in de keyserlei